Delighted with my new dining set from MFI. Shopped around and MFI were competitively priced compared to other companies selling the same furniture. Deliver took a bit longer than the expected 2-7 days... Ver más
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Consulta las opiniones de los clientes
Well done MFI. Supetb customer service. Followed up an issue. Phoned me regularly without my having to chase them. Listened to me. Were polite and friendly. What a breath of fresh air. Other companies... Ver más
I was pleasantly surprised to receive such good service from MFI today. Jade Sutton was excellent to deal with, prompt, professional and personable! She checked my order and followed up on my enquiry... Ver más
La empresa ha respondido
Very happy with these switches and sockets. MFI do not do the USB sockets I wanted (in addition to the standard ones) so I bought these from another (much more expensive) supplier and was delighted to... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
You’re invited to join us! Create the perfect home with MFI.
Información de contacto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Reino Unido
- info@mfi.co.uk
- mfi.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy ordering2026
4 de octubre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order! 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Beautiful garden table and chairs
Beautiful garden table and chairs
Gift for our Mum’s 90th birthday
She has spent her summer outside in style
21 de agosto de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see that the gift was all and more than you hoped for! Mum's deserve the absolute best, and we hope she's also had a fantastic summer outdoors in her new furniture! 😌
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order! 😎
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 4-star Trustpilot review!
I am really happy to see you had ease in placing the order, we would love to hear your feedback on how we can improve to turn the experience from a lovely 4* to a 5* review 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great Service
There was an issue with a set of drawers, I reached out and the team could not have been more helpful, they resolved everything. Big shout out to Victoria and Kelvin who were both fantastic and a credit to MFI
1 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in support from our colleagues Kelvin and Victoria! We agree they are indeed fantastic and a huge credit to the team 🙂
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Arrived quickly.No damage easy to put…
Arrived quickly.No damage easy to put together
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience shopping with MFI and found ease in assembly! 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great website and products
Great website and products. Great value for money.
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great service five stars all the way
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your incredible 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Respuesta de MFI
Good morning,
Thank you for your wonderful 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and that you love your products!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Respuesta de MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Payed for delivery when over the free…
Payed for delivery when over the free delivery purchase threshold
1 de octubre de 2026
Respuesta de MFI
Thank you for taking the time to share your feedback! ☺️
We are sorry to hear there was some confusion regarding our delivery charges on your recent order.
To help clarify, we offer free standard delivery on all orders over £100. Because your order total came to £60, it did not quite meet the minimum threshold required to qualify for free shipping. We apologise if this wasn't clearer during your checkout process.
We always want our customers to have a smooth experience, so we truly appreciate you bringing this to our attention. If you have any further questions or if there is anything else we can assist you with, please feel free to reach out to our support team directly.
Thank you again for your custom.
Victoria @MFI 🦄️
Great experience
Great experience. Products as advertised. Fast postage. Will use again.
10 de septiembre de 2026
Respuesta de MFI
Thank you so much for the wonderful 5-star review! ☺️
We are absolutely thrilled to hear that you had a great experience with us and that your items arrived quickly and exactly as described.
We always strive to deliver top-notch products and fast shipping, so knowing we hit the mark for you means the world to our team. We cannot wait to welcome you back next time you shop with us!
Victoria @MFI 🦄️
Great product
9 de septiembre de 2026
Respuesta de MFI
Thank you so much for your fantastic review! ☺️
We are absolutely thrilled to hear that you love your product.
Knowing that our customers are happy with what they receive is always our top priority. We truly appreciate you taking the time to share your positive experience publicly.
We look forward to welcoming you back to our store in the future!
Victoria @MFI 🦄️
easy to navigate website
30 de septiembre de 2026
Respuesta de MFI
Thank you so much for your great review! ☺️
We are delighted to hear that you found our website easy to navigate, as we work hard to make your online shopping experience as seamless and straightforward as possible.
Your feedback means a lot to our team, and we look forward to welcoming you back for another smooth shopping trip in the future.
Victoria @MFI 🦄️
When I first heard about your delivery…
When I first heard about your delivery you said I had to sign on delivery. I gave instructions for the parcel to be placed in parcel box. The courier placed the parcel by the front door. I saw this on camera in Italy! I had to message my neighbour to go round and place the parcel in the box. Not good enough!
27 de septiembre de 2026
Respuesta de MFI
Thank you for sharing your feedback and for bringing this to our attention. ☺️
We are very sorry to hear that your delivery instructions were not followed correctly by the courier, especially while you were away in Italy.
We completely understand how stressful it must have been to see your parcel left by the front door on camera, and we are incredibly grateful to your neighbour for stepping in to help. When signature-tracked delivery is selected or required, our couriers are expected to either obtain a signature or strictly follow secure alternative instructions if a safe parcel box is designated. Leaving the package exposed by the front door is certainly not the standard of service we expect.
We take this matter very seriously and will be raising this directly with our delivery partner to ensure this courier is flagged and that this does not happen again.
If you would like us to offer further assistance, please reply to my email.
Victoria @MFI 🦄️
Respuesta de MFI
Good morning,
Thank you for your amazing 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and that you found our service great, with speedy delivery!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Sent wrong items which cannot be refunded
I ordered bath towels but they sent me hand towels which came straight from the manufacture. But on their website it mentions there’s no returns back to the manufacture. It’s also impossible to get ahold of them to tell them the issue, no email address or number. Only an automated bot that repeats the same thing.
25 de septiembre de 2026
Opinión espontánea
Respuesta de MFI
Good morning,
Thank you for your recent Trustpilot review.
I am extremely sorry to hear of the issues you are currently experiencing, and for the subsequent inconvenience and frustration caused by this.
I am happy to have been able to speak with you today directly on the phone, to help resolve this for you.
As soon as we have received the requested images, we will do our upmost to resolve this in a manner you are satisfied with.
Please, once again, accept my apologies for the inconvenience caused by this matter.
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Easy to order and good selection of…
Easy to order and good selection of products
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Website easy to navigate
Website easy to navigate, found exactly what I was looking for
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your lovely 5-star Trustpilot review!
I am really happy to see you have had a great experience with us, and was able to find a perfect match for your requirements!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
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