Mileseey Golf Opiniones 

Respuesta de Mileseey Golf

5 ago 2026

Hi Michael,

Thank you for sharing your feedback on the GeneSonic Pro experience.

Regarding the course switching issue — we understand the inconvenience when playing courses with multiple 9-hole layouts. Currently, there isn't a direct way to switch to a different 9-hole course mid-round. To select a new 9-hole course, the current round needs to be ended first.

We understand this may not be the most convenient experience, and we appreciate you bringing this up. We've shared your suggestion with our product team for future improvements.

Thank you again for your support and valuable feedback. Your suggestions help us continue improving the GeneSonic Pro experience.

Respuesta de Mileseey Golf

5 ago 2026

Hi Scott,

Thank you for taking the time to share your detailed feedback on your GeneSonic Pro experience.

We’re glad to hear that you appreciate the fast delivery, packaging, sound performance, and battery life. We also truly value your suggestions regarding app connectivity, shot tracking, score input, and easier access to key features.

Regarding shot tracking, the device calculates shot distance based on the recorded start and end points. For the first shot of each hole, both points need to be marked to ensure accurate distance calculation, while follow-up shots will use the previous shot’s end point as the starting point automatically.

We have also recently released app updates to improve the connection experience and overall usability. Your suggestions regarding feature accessibility and the overall user experience have been shared with our product team, and we will continue optimizing the GeneSonic Pro based on customer feedback.

Thank you again for your honest feedback and support. Your suggestions help us continue improving the GeneSonic Pro experience.

Respuesta de Mileseey Golf

5 ago 2026

Hi Joey,

Thank you for taking the time to share your detailed feedback. We’re sorry for the inconvenience you experienced with the shot tracking and app connection issues, and we apologize for the delayed response from our support team.

Regarding shot tracking, the two dashes usually appear when the device does not have enough recorded points to calculate the shot distance. For the first shot of each hole, both the starting point and end point need to be marked to ensure accurate distance calculation.

We also appreciate you bringing up the hole switching behavior and app pairing experience. We have followed up with you via email with troubleshooting steps and will continue working with you to help resolve these issues.

Your feedback and suggestions are very valuable and help us continue improving the GeneSonic Pro experience. Thank you again for your support and for sharing your experience with us.

Respuesta de Mileseey Golf

4 ago 2026

Hi Jeff,

Thank you for leaving your honest feedback on the GeneSonic Pro. We’re glad you’re enjoying the product, and we appreciate you sharing your experience regarding the distance readings, course maps, and battery performance.

For map and measurement issues, please make sure both your handheld unit and the MILESEEY Golf App are updated to the latest firmware and software versions. If the issue continues, please contact our support team at mileseeygolf@mileseey.com and share the exact course name and location. We’ll be happy to look into it further and provide assistance.

Regarding battery life, actual usage time may vary depending on GPS usage, screen brightness, speaker volume, and other settings. We’ve also recorded your feedback and will continue working on product improvements.

Your input helps us keep refining the GeneSonic Pro. Thank you again for your support of MILESEEY!

Respuesta de Mileseey Golf

4 ago 2026

Hi LL,
Thank you for your wonderful feedback! We’re glad to hear the GeneSonic Pro is nearly perfect for you.
We totally get that a larger GPS screen would make course data much simpler to read mid-round. Your suggestion is highly valuable, and we’ll pass it along to our product team to review for future upgrades.
Thanks so much for supporting MILESEEY!

Respuesta de Mileseey Golf

3 ago 2026

Hi Kyle,

We’re sorry to hear about the Bluetooth connection issue you experienced with your GeneSonic Pro. We understand how frustrating it must have been to have the device disconnect during your round and be unable to reconnect.

We have reached out to you via mileseeygolf@mileseey.com with troubleshooting steps to help resolve this issue. Please check your inbox and spam folder, and our support team will continue assisting you if further help is needed.

Thank you for sharing your feedback. We appreciate the opportunity to help improve your experience.

Respuesta de Mileseey Golf

3 ago 2026

Hi Jerry,
Thank you for taking the time to share your feedback and for choosing the MILESEEY GeneSonic Pro. We’re glad to hear you’re enjoying the product.
We appreciate your suggestion regarding magnet strength. The GeneSonic Pro features our proprietary Quad-MagLock mounting design, engineered to deliver secure attachment while enabling easy detachment. We’ll definitely share your feedback with our product team for future improvements.

Respuesta de Mileseey Golf

3 ago 2026

Hi Sim,
We sincerely apologize for the frustrating experience you had with our return process. We understand how stressful it was to follow up multiple times to obtain the return information, especially with your upcoming vacation plans.
We appreciate your patience while our team coordinated the return arrangement. As you mentioned, your golf course was undergoing construction and local conditions prevented reliable GPS operation. This return is classified as a personal preference return under our policy, meaning return shipping costs are the responsibility of the customer.
We take your feedback regarding communication seriously and are continuously working to improve our support workflow and response times.
Thank you again for sharing your experience. We appreciate your feedback and apologise for all the inconvenience this has caused.

Respuesta de Mileseey Golf

20 jul 2026

Hi Adam, thank you for sharing your feedback and for your support of MILESEEY Golf!

We’re glad to hear you’re enjoying the speaker and that the GPS performance has been helpful. We understand that course layout changes can affect GPS accuracy, especially when a course has recently updated its hole design.

We’d appreciate it if you could submit the updated course information through our Course Map Feedback form:
https://forms.zoho.com/mileseeytechnologyinc1/form/CourseMapFeedback

Our mapping team will review the information and work on updating the course data. New course updates are typically added within 1–2 weeks, and you can sync your device again through the app to get the latest map data.

Thank you again for helping us improve the MILESEEY Golf experience!