mimicoco.com.au Opiniones 

107
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have ordered twice now from Mimicoco and both times have had the items we need in stock at competitive prices as well as great customer service from Angelina. Angelina had been able to price match... Ver más

Valorada con 3 estrellas sobre 5

Initially trying to get in contact was next to impossible, this was explained away by one person being away and a glitch in the system. Surely someone else could recognise that and rectify as that w... Ver más

Valorada con 5 estrellas sobre 5

I reached out to several businesses for a large fragile mirror cabinet. Angelina at Mimicoco was the only one in Australia who responded quickly, thoroughly & happily. At all times I felt like every a... Ver más

Valorada con 5 estrellas sobre 5

Mimicoco's response was faster than they advertised, and the product we bought was perfect for our use. Delivery was delayed a bit but they were obviously trying their hardest through the peak season... Ver más

Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

Our range of high quality products allows your creativity to be set free. Create the Bathroom and Kitchen is a statement piece in your home not an after thought. We want you to wake up every morning step into your bathroom and feel inspired, yes that incudes Monday's.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(107)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Pheonix Nostalgia Tapware

I required my tapware fairly quickly and the customer service was excellent, they assisted in having my items posted as soon as possible and they arrived in time for the plumber to install. The tapware is of the highest quality and I would recommend purchasing any of your tapware needs from Mimicoco

30 de enero de 2024
Valorada con 5 estrellas sobre 5

Purchased a Ceramic Vanity Basin…

Purchased a Ceramic Vanity Basin online, and the Pricing was Very competitive. The entire transaction was easy and trouble-free, and we were notified via email about the progress of the order at every stage of the transaction... the Basin was delivered Promptly, and with No damage at all.

30 de enero de 2024
Valorada con 5 estrellas sobre 5

Sales staff efficiency

Sales staff were extremely helpful with identifying the exact product I needed to replace my existing unit and followed up with my order both with confirmation when it came in and as to where to go to collect it.

25 de enero de 2024
Valorada con 5 estrellas sobre 5

Quality products and good service.

Ordered a vanity unit during Xmas / New Year break knowing Mimicoco was closed until Jan 8. Jan 11 I received notification that my order was dispatched and tracking details provided. Item arrived within 3 days .

15 de enero de 2024
Valorada con 5 estrellas sobre 5

Communication was great

Communication was great. The tap I ordered was out of stock but I was kept informed the whole way. When I revived it it’s also a great match to my other warm brushed nickel Tapware for the shower, which is great.

19 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Customer service not providing the goods...

Could not take ownership whether my parcel was lost in transit or had simply not been shipped yet, played the blame game with StarTrack stating that it's their issue for the reasoning behind my delay.

Further investigation via StarTrack query uncovered that it actually had never been scanned at the warehouse facility and never boarded a StarTrack courier, however sent me a confirmation email stating that the delivery had been dispatched 2 weeks ago. I received my package 2 weeks late and payed for express shipping.

Was not impressed with the service I received and the lack of interest in helping my query, any query I had was taken light heartedly and I was told to "sort my issues out with Aus post" however the package was never in Aus posts possession.

The immediate solution was "would you like a full refund" however all I wanted to know was whether my parcel was coming on time or not, the customer consultants sent me on a wild goose chase for an answer they couldn't take ownership of.

15 de diciembre de 2023
Opinión espontánea
Logotipo de mimicoco.com.au

Respuesta de mimicoco.com.au

Hi Jason - upon investigation we have no record of an order with your name nor communications with you via phone or email. Please provide your order number or contact us so we can investigate further.

Valorada con 5 estrellas sobre 5

Fabulous customer service and prices

Customer service was second to none as needed to contact directly and my queries were solved very efficiently and kindly. I shopped around for my bathroom goods and the prices were significantly the best here.

9 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Simple and smooth

The process was very easy and all questions were answered quickly. Delevery driver was helpfull and polite. Overall and simple and painless process.

27 de noviembre de 2023
Valorada con 1 estrellas sobre 5

I received 1 tile

I received 1 tile, and i ordered 2. $17 for 1 tile???? Complete rip off. The tiles are tiny, and the parcel took forever. Another company sent me 3 tiles for $15 that are twice the size. Thank you, but I will not be placing my order with you. Disappointing experience.

1 de noviembre de 2023
Logotipo de mimicoco.com.au

Respuesta de mimicoco.com.au

Hi Jo - We are sorry to hear that your Mimicoco experience was disappointing. We were unaware of an error occurring with your sample order. If we were notified of this we could have rectified this error and turned your experience into a satisfying situation.

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