My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Ver más
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Consulta las opiniones de los clientes
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Ver más
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... Ver más
La empresa ha respondido
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Ver más
Información sobre la empresa
- Proveedor de repuestos de electrodomésticos
- Proveedor de piezas electrónicas
- Tienda de componentes y repuestos electrónicos
Escrito por la empresa
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Información de contacto
55a Halifax Way, YO42 1NR, Reino Unido
- info@minervaparts.co.uk
- minervaparts.co.uk
4,1
Muy bueno
242 opiniones
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New part order
Firm helpful about sending new part and expected delivery will certainly use them again to check for any new parts i may need in the future
2 de octubre de 2024
I was unsure what size part was needed
I was unsure what size part was needed, your staff emailed me with size whole process went smoothly. Thank you
30 de septiembre de 2024
Have not received goods.
Have not received goods.
Company does not respond to emails.
Invoice shows delivery to my home.
23 de septiembre de 2024
Respuesta de Minervaparts
Afternoon Linda
You ordered your parts to be collected from ourselves on the 23rd of September, we emailed you the same day letting you know the parts had been picked ready for you to collect.
You did not reply to us until 02/10/2024, asking why we had not shipped the part that you had ordered to be collected, we then replied to you within the hour to inform you that this part was still waiting for you to collect, as you had requested.
I am unsure how much more we could have done for you.
I will arrange for you to receive a full refund for this part straight away.
Regards
Damian
Customer Service
It was a slow reply.
It was a slow reply to
My original mail but otherwise fine. And I’ve ordered the part from them which they sent me the number for & looks ok.
11 de septiembre de 2024
Parts arrived in timely fashion and as…
Parts arrived in timely fashion and as described
10 de septiembre de 2024
You actually emailed me when the part…
You actually emailed me when the part was back in stock and it was delivered within two days so thank you
9 de septiembre de 2024
Inner door fitted, but it was a lucky guess.
I was looking for a replacement inner glass door for an Electriq Dual Fuel oven. The part had the right width x height, but no thickness measurement, and the compatible parts list did not include my oven. I sent a query to check compatibility, but am still waiting for a reply!
I had to take a risk that it would fit, and ordered it anyway after waiting several days for a reply.
The door itself arrived the next day, very well packed. Fortunately it fitted perfectly and easily.
16 de agosto de 2024
managed to find what i needed for my…
managed to find what i needed for my fridge-freezer after much searching .. as Minerva provided the dimensions for the item so i was sure what i was getting fitted .. and it did.
17 de julio de 2024
The part was delivered on time
The part was delivered on time. It was the right part, a ice box cover for a fridge. One point is that it would be great if there was a customer phone number besides a customer info email.
Yours Sincerely: Declan O' Keeffe
17 de julio de 2024
The part came within 2 days
9 de julio de 2024
Rare cooker part ordered one day and…
Rare cooker part ordered one day and delivered the next. thanks
8 de julio de 2024
Teknix spares
Easy to find parts on the site, quick order process and delivery when they said, will use again if I need them
8 de julio de 2024
Buying a hose for a Bush tumble dryer
The service was very good once I had contacted Minerva to find out whether they stocked the part I needed but I couldn't find what I needed on the website.
2 de julio de 2024
Still waiting for a response for the…
Still waiting for a response for the wrong part what was sent out ?
25 de junio de 2024
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