When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... Ver más
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Consulta las opiniones de los clientes
Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... Ver más
Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... Ver más
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... Ver más
Información sobre la empresa
Escrito por la empresa
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
Información de contacto
Bath Road,, NE10 0JT, Gateshead, Reino Unido
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 82% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
First class service
My first appliance was faulty and Renew2U immediately upgraded it and in less that a week I was in receipt of a brand new appliance. All communication has been helpful, positive, and prompt.
Warrenty service is terrible
Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period.
I have tried contacting them on multiple platforms and using their warranty service, they have not been in contact. I ended up having to get it fixed privately.
The years warrenty is pointless so you are taking a risk.
Looks can be deceptive.
When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the bottom of the door hanging off!
One quick repair later (which didn't need to be beautiful, since it's a built-in model), successfully installed and working perfectly. A fantastic bargain. Thank you, Renew2u!
1stnOrder
Ordered 3 items
Smooth transaction
Delivered at the time and date agreed
Good communication from crew and very helpful on arrival
Good quality exactly as advertised
Thanks again happy son in new flat
Wouldn't hesitate in ordering again
Great price and service received on my…
Great price and service received on my purchase. Needed to change a delivery date and this was straightforward via email with prompt reply and change.
Cost me money to end up staying at home…
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it free Jane he was just dragged and left and said he’s not doing it.
Easy ordering
Easy ordering, quick and efficient delivery and the product works great
Great customer service
I ordered a fridge freezer which was damaged in transit, u contacted customer services they were quick to reply and gave me options I asked for a refund which was put back in my account,a great service I would recommend this company
False advertising
This company sells by false advertising. You click on product price showing £198 when you go to next page price changes to £350.

Respuesta de Renew2u
Great products excellent prices.
I've bought four items from renew2u and everyone of them works perfectly. Highly recommended the prices are excellent and everything has a 12 months guarantee.
I have collected items and had items delivered within a couple of days customer service is great and when I bought my fridge freezer they changed the doors round before delivery.
No refund issued after returning Product
I purchased a B rate dishwasher. Wasnt bothered about the visible appearance. Because my house was under construction, I wasn't able to use the machine for a month. When I connected it to finally use it. It wouldn't flush the water out of it. I called for an exchange and there was nothing in the colour I purchased in stock. I was told when Renew2u will receive the dishwasher, I will receive my refund. It has been over three months now and I've tried to call over 50 times in different hours over numerous days and weeks with no answer. I assume this company has closed down and I have lost out on nearly £300.
The company who picked up the dishwasher was called Furdeco.
Order ref Web3394
Consignment Number: F4608696-5558

Respuesta de Renew2u
Possibly the worst company I've dealt…
Possibly the worst company I've dealt with in years. Supplied a faulty unit (it happens). They said they would refund me with 5 days of them collecting it. What I actually received was a partial refund. They left a 7 month pregnant woman with no cooker. Even after this was explained they did nothing.

Respuesta de Renew2u
Renew 2u is an excellent company would…
Renew 2u is an excellent company would recommend this to all who reads this review, there after care service is amazing.
Bought a washing machine which had a…
Bought a washing machine which had a fault. Rang RENEW2U and it was replaced straightaway. The replacement is great. I would definitely use this company again.
We were in need of new tumble dryer
We were in need of new tumble dryer, stumbled upon renew to you, great price! Dryer arrived well packaged, works perfectly, will definitely use again for other items if needed.
Great customer services and the…
Great customer services and the products are of great quality
The item bought was delivered on time…
The item bought was delivered on time and it was also exactly what was shown in the advert picture.
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