Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been ordering products from MobileZap for some years and find them a reliable company to do business with. I always find the right, high quality accessories for my mobile phones at very competi... Ver más

Valorada con 1 estrellas sobre 5

Too hard to return (from Australia). They don't have a warehouse in Australia, case actually comes from UK (so takes ages). Case seems ok but will never know as the 5G model needs a case slightly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm not sure why there are so many negative reviews and saying it's a scam site. I ordered the Google Pixel 4XL Ghostec case with card holder on the 1st April and it arrived within 6 days, pretty grea... Ver más

Valorada con 5 estrellas sobre 5

Genuine Samsung cable for Android auto needed and solved my problem. I had tried a few different cables to hook them up with my car to use android auto, however none of them worked. Car dealer told me... Ver más

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares
  2. Tienda de celulares
  3. Tienda de accesorios para computadoras
  4. Tienda de informática
  5. Tienda de electrónica

Información proporcionada por diversas fuentes externas

MobileZap.com.au is Australia's leading online retailer offering the latest mobile phone and tablet accessories. Everything First!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

942 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

MobileZap is a very good company to do business with

I have been ordering products from MobileZap for some years and find them a reliable company to do business with. I always find the right, high quality accessories for my mobile phones at very competitive prices. Delivery is always prompt. I am a satisfied customer and highly recommend MobileZap.

9 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. They kept me informed all the way. My goods were exactly as described and were well packed. The prices were good compared to other companies. The delivery speed was reasonable. I would highly recommend them.

11 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super happy

I came across the MobileZap when searching for a Samsung mobile accessorie. I was happy that not only was it the authentic Samsung brand and suited to my mobile but the price was reasonable as was the shipping. It got to Australia and my address faster than expected - what's not to love.

12 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY SCAM COMPANY

Placed an order with this crew and shortly after payment like many others received this message.
Thank you for your order 21732267 with Mobile Fun/ Zap Unfortunately, at least one of the the items you have ordered is currently out of stock. We sincerly apologise for this delay. Your item has been reserved for you and will be despatched by your chosen delivery method as soon as stock .
Checked reviews, contacted bank cancelled credit card to be replaced with new number and issued refund. Thankfully payment was still pending. Say they are a .au company shonky thieves and scammers.
Thankyou to all other buyers on this and other sites who have warned us about this company.

12 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Product and Service

Purchased a charging cable for my Samsung phone from MobileZap. The item arrived on-time and as described. The whole process from ordering online to delivery was seamless. Very happy with the product and service.

15 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will use this company again

Purchased new case for my new Samsung phone. Not available in australia any more. Even though the phone is. My purchase arrived before the due date. Was securely packaged. And at a fabulously reasonable cost, even with postage added. I can recommend this company 100%

28 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and accurate website descriptions of products

I placed an order from overseas (Australia) and the product arrived securely packaged and delivered to my door for a very reasonable shipping cost. The product that I ordered was exactly as promoted and described on the website. I would not hesitate to buy from MobileZap again in the future.

17 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mobilezap products are poor quality & customer service is terrible

Mobilezap customer service is terrible. My phone case was faulty and they provided a replacement within the 1 year warranty period. However, the replacement had the same fault. I contacted customer service, who offered me a replacement or refund. However when I requested a replacement, a different customer service agent decided they weren't going to honour the original offer. Very disappointing and very rude customer service - they never bothered replying when I questioned why. I will never buy from them again - and have already told all my business and personal connections to avoid MobileZap for selling a poor quality product - and for their dishonesty in going back on their word to offer a replacement (which would only have cost them $20).

8 de febrero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más