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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been ordering products from MobileZap for some years and find them a reliable company to do business with. I always find the right, high quality accessories for my mobile phones at very competi... Ver más

Valorada con 1 estrellas sobre 5

Too hard to return (from Australia). They don't have a warehouse in Australia, case actually comes from UK (so takes ages). Case seems ok but will never know as the 5G model needs a case slightly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm not sure why there are so many negative reviews and saying it's a scam site. I ordered the Google Pixel 4XL Ghostec case with card holder on the 1st April and it arrived within 6 days, pretty grea... Ver más

Valorada con 5 estrellas sobre 5

Genuine Samsung cable for Android auto needed and solved my problem. I had tried a few different cables to hook them up with my car to use android auto, however none of them worked. Car dealer told me... Ver más

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares
  2. también en la categoría
  3. Tienda de accesorios para computadoras
  4. Tienda de celulares
  5. Tienda de electrónica
  6. Tienda de informática

Información proporcionada por diversas fuentes externas

MobileZap.com.au is Australia's leading online retailer offering the latest mobile phone and tablet accessories. Everything First!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

941 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(941)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great selection

Easy to use website with a great selection of merchandise. Competitive prices, quick and reasonable postage costs.

24 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

When you need a new cover for your phone go MobileZap

I needed to purchase a new cover for my Samsung Galaxy S20 FE and was unable to find a black cover anywhere locally. Lots of pink and green ones but no black. I Googled and found Mobile Zap and they had a black cover in stock which was dispatched straight away from the UK. The parcel was trackable from the UK all the way through to Australia and it arrived in 14 days. This is brilliant as it often takes far longer for delivery from other companies such as Amazon. Fabulous service. Product exactly what I ordered.
I will definitely order my next phone cover from MobileZap.

18 de agosto de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you, Elizabeth! We are very excited to aid in your next shop for your tech accessory needs.

MobileFun

Valorada con 1 estrellas sobre 5

Company will lie to get your order

Although the item I ordered was eventually delivered as described, this company deliberately lies to get your order. Their website looks like it's in Australia with a Sydney address and telephone number, but this is BS! After being unable to contact the company via telephone, I specifically emailed them asking if the item I wanted was "in stock IN AUSTRALIA" as I had placed an order for the same item on Amazon and wanted to make sure I received it by a specific date. They replied "yes". So I cancelled the order with Amazon (which was cheaper and included postage, where MobileZap charged me $52 for postage and gave no option to change the postage), and placed the order with MobileZap. Then as I watched the tracking, the item was dispatched from the UK, then went to the USA (did a couple of laps of different states, LA to Cincinnati and back to LA), then arrived in Brisbane (where I live), went down to Sydney, then finally back to Brisbane. When I wrote them again explaining that I could have left my order with Amazon and saved over $60 after they deliberately lied to me, they totally disregarded this part of my email and spoke about their shipping policy (nothing to do with it...) and because my order had arrived (aahhh, no it hadn't) there was nothing they could do. I won't be dealing with this deceitful company again!

18 de agosto de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hello Trevor,
We are so sorry to hear that you have had a more than unsatisfactory experience with us. We take your feedback on board, in the hopes that this miscommunication does not happen again.

Again we apologise for this inconvenience,
MobileFun

Valorada con 5 estrellas sobre 5

Great Backpack

Delivery was quick arrived on time well-made product plus value for my money,
YES I will recommend this product

13 de julio de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you for choosing us for you technology needs James.
We hope to see you again,
MobileFun :)

Valorada con 5 estrellas sobre 5

Sumsung Universal Smartphone vehicle dock mount

I was looking for a while for the mobile phone car holder and couldn’t choose one. One day my son showed me his mobile phone car holder and I like it straight away. I searched online and found what I wanted, exactly the same as my son has. Ordered 2 for my husband and myself. Easy to attach it, holding iPhone 12 Pro Max well. Happy with the purchase.

6 de julio de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you Ludmila, happy to be of service to you :)

Valorada con 5 estrellas sobre 5

Very happy with my purchases

Very happy with my purchases, was worried about shipping that it would take forever. Couldn't be more wrong, ordered 20/6 delivered today 5/7.
Great service & love the cases, thank you.

5 de julio de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you Gail

Valorada con 5 estrellas sobre 5

I found Mobile Zap website easy to use…

I found Mobile Zap website easy to use and they had the item which I wanted, that was the Whitestone Dome Glass for my Galaxy Note 10plus .Had been looking for some time and finally found this on their website. The service provided to me was excellent, plus delivery was excellent as well .Upon receiving my order there was no damage whatsoever due to the proper packaging. Would certainly recommend dealing with Mobile Zap,as the service provided is excellent.

27 de mayo de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Always happy to help :)
Thank you for choosing MobileFun for your tech needs.

Valorada con 5 estrellas sobre 5

Beautiful samsung phone cases

Was s bit hesitant about ordering from overseas but loved the price and products on offer!!! It arrived within a week of ordering - love all of my purchases for my new Samsung galaxy ultra - get lots of comments about my Kate Spade cover - love love love it!!!

27 de mayo de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hi Sandra,
Thank you for the glowing review, we are pleased to know that you are enjoying your purchases & getting plenty of compliments too!

Thank you again for choosing MobileFun :)

Valorada con 5 estrellas sobre 5

Very pleased with my purchase

Very pleased with my purchase , of a cover for my mobile ph ,great product ,great prices,will definitely put another order in . Postage and the time it got to get here was brilliant ,considering I live in Australia .

5 de mayo de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

So happy to be of help Angela! We cannot wait to see you again
Mobileun :)

Valorada con 1 estrellas sobre 5

Too hard to return (from Australia)

Too hard to return (from Australia). They don't have a warehouse in Australia, case actually comes from UK (so takes ages). Case seems ok but will never know as the 5G model needs a case slightly different in size. Cost to return to UK as pretty much the same price to purchase another case. Suggest that international customers look elsewhere.

4 de mayo de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hello, we are sorry to hear that you have been having a hard time returning an item.
As a company, we are always looking for new ways to improve our services & products. We would very much appreciate discussing this matter further with you if you'd be so inclined.
You can contact us via this form https://mobilefun.wufoo.com/forms/zwvmekj12yfmlb/ or by emailing us at customer.service@mobilezap.com.au with the subject line reading MobileFunAdvisor2000 with more details of your experience with us.

Once again, we apologise for this unsatisfactory encounter & hope that we will see you again in the future.

Thank you for your feedback, it is greatly appreciated.
MobileFun

Valorada con 5 estrellas sobre 5

Fast service.

I was amazed by how fast my order went from purchase to posted. My order came from the UK but was in Australia in a few days. My order was easy to install and worked with no modification. One happy customer.

30 de abril de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you Peter, we're thrilled that you are satisfied with our products & hope to see you again in the future.

Thank you again MobileFun

Valorada con 5 estrellas sobre 5

Great range of products

Great range of products. Products arrived quickly & as described. Communication all along the process. Highly recommended.

22 de marzo de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you Peter for shopping with us, we look forward to aiding in your next tech accessory purchases.
MobileFun :)

Valorada con 5 estrellas sobre 5

Fast a efficient

I found there website very easy to navigate and find what I was after. Postage was a fair price to be honest I thought was in AU but once got tracking seen was from overseas so shipping very fair and time line at receiving item was great !!! Very happy

21 de febrero de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Happy to help Bendan, thank you for shopping with us,
MobileFun

Valorada con 5 estrellas sobre 5

My phone now has wireless charging

Great service and excellent price for technology, seemingly, not available locally.

15 de febrero de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Thank you Stuart for your feedback, we are happy that you were able to find all you need.

We hope to see you again in the future,
thank you again
MobileFun

Valorada con 5 estrellas sobre 5

Phone case for my Samsung S21

I recently purchased a new phone & could not get the case I wanted here in Australia but found it on the Mobile Zap website. I ordered the item & expected it could take months to arrive with current shipping delays. I was amazed that the case turned up in only a matter of a week or so , fitted perfectly & was shipped in a very protective package. Great service.

9 de febrero de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hiya Bill,
We are delighted that we were able to aid in your shopping journey for a new case. We hope your case is looking fresh & cannot wait to aid in any other purchases you have in the future.

Thank you for your feedback, we look forward to seeing you again.
MobileFun

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, communication and speedy delivery from UK to Sydney in a few days, no complaints at all

15 de enero de 2022
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hi Jock G,
We're so glad that you have a good experience with MobileFun & can't wait to assist you in future shopping journeys.

Thank you,
MobileFun

Valorada con 1 estrellas sobre 5

Do not purchase

Do not purchase! Scam! Beware! Not Aussie!

13 de diciembre de 2021
Opinión espontánea
Logotipo de MobileZap

Respuesta de MobileZap

Hi there,

We apologise that you have not had a satisfactory experience with us & would like to know more about why you are unhappy with our service please.

I can assure you that we are an authentic company that is UK based & we do retail to Australia.

Once again we apologise & would like to discuss this further, if you could please contact our Customer Service Team via this form https://mobilefun.wufoo.com/forms/zwvmekj12yfmlb/ or email us directly with the subject line reading "MobileFunAdvisor2000" & detailing the issue with your order / service you received when visiting our site.

Thank you for your feedback, it is greatly appreciated.
MobileFun

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