Initial sale was great when I purchased my Super Monkey. From then on though the after sale customer service has been terrible and I won’t deal with them again. I’ve contacted them on 2 separate occas... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Initial sale was great when I purchased my Super Monkey. From then on though the after sale customer service has been terrible and I won’t deal with them again. I’ve contacted them on 2 separate occas... Ver más
La empresa ha respondido
Bought the Super Monkey, all black, full spec 750w. What a machine ! ... the staff are very helpful and accomodating, nothing too much trouble and they deliver using their own vans/staff, the bike arr... Ver más
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear,... Ver más
I had been waiting for several months, due to the pandemic for my bike to be in stock. As I had subscribed to the Moor Ebikes newsletter, I was emailed that the Fat Bears were now available and put in... Ver más
Retro styled electric mopeds and bikes. Have fun, look cool and be green with a low cost to run. #electricbikes #electricmopeds #mopeds #ebikes
Stockport, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bought a Rocket 88 from Moor ebikes, and the service was fantastic. Lots of helpful advice, even when I struggled to assemble the myself (managed it with some handy tips!), speedy delivery, and a great looking bike. No cheap rubbish here, will be back in future if I decide to get another! Would recommend to anyone looking for a new bike or just advice.
I bought a Synch Super Monkey Bike from Moor EBikes and they were superb - they kept me informed of my order and answered all the questions I had promptly, nothing was too much trouble. Genuine A+ customer service. Well done.
I got the super monkey bike you will not be disappointed lovely bike and great fun . Realy great service by tynan helped me out alot with questions ect
An absolute pleasure to deal with, very knowledgable and extremely helpful. They had the bike in stock and delivered the next day... couldnt be happier!
Very pleased with my ebike fat bear. Everyone l spoke too was very helpful & explained about my delivery. It certainly is a beast of a bike!! Thank-you to Everyone.
Hassle free purchase after a lot of helpful advice. Arrived securely packaged and next day from ordering to delivery.
Helpful, approachable and good customer service. Tynan was very accommodating in delivery and agreed to drive a considerable distance for no charge. Small problem with the light on the yamee fat bear, Tynan was quick to respond and replaced the light quickly free of charge. I ordered the yamee fat bear, very happy with bike so far. Would recommend company, relatively new and starting up. Very few suppliers as yet of their range of ebikes. I would expect this part of the electric ebike market to grow quickly.
Great, fast service and after sales help. Yamme fat bear is a great ride. Thank you
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.