more2life  Opiniones 1494

TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have just used more2life to drawdown some extra cash and it was an easy, seamless procedure. I was kept informed of the steps by Diane Perrin who was very personable and informative. A very pleasing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've drawn down a few times now, and things have always been straightforward. Diane Perrin completed my case this time, and I must admit, I'm loving Docusign, as it saves horrendous postal waits fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have done a few drawdowns know and it just gets better. Having to sign docusign is so much better. Not having to wait for the postal service. All went very well and any queries were answered quickl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We set up our drawdown arrangement a few years back very efficiently and subsequent requests for further drawdown amounts have all been dealt with without any issues. Paperwork and payments to our ban... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario

Escrito por la empresa

The later life lender

more2life

Escrito por la empresa

Since launching in 2008, more2life have become known as an innovator in the lifetime mortgage market and is now one of the largest lifetime mortgage lenders in the UK.
We're commited to our customers!
Behind that success is an experienced, professional team of people dedicated to providing the widest choice of products and the best possible service to our customers.
Your peace of mind
We are fully regulated by the Financial Conduct Authority and only deal with fully qualified, independent advisers, who are specialists in this field. We are also a Board member of the Equity Release Council, an industry body set up to facilitate the safe growth of the equity release market through the development of standards and principles that ensure the fair treatment of customers.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 81% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service lewis Bentley.

Great service lewis Bentley.

23 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

More2Life have always been excellent to…

More2Life have always been excellent to deal with everything is handled respectfully and considerately, our current porting request is no exception and has made our deciscion to move home so much easier. I would also like to add that whoever we have dealt with they have been excellent

22 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

Lewis was so professional and Friendly

Lewis was so professional and Friendly. He answered all my questions promptly, very helpful.

17 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

Tracy was as all staff have always been…

Tracy was as all staff have always been friendly, understanding helpful and patient with someone who is not the quickest with modern technology

16 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 4 estrellas sobre 5

Relatively well handled

Relatively well handled

13 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a good experience with us and thank you for taking the time to leave us 4 stars

Valorada con 5 estrellas sobre 5

Spoke to Asif today very helpful and…

Spoke to Asif today very helpful and friendly , polite , lovely man

8 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 1 estrellas sobre 5

I took out an equity release mortgage…

I took out an equity release mortgage in Jan 2025 and had no problem with the application process, indeed things went very smoothly. Part of the arrangement was that I would repay £1000 a month to gradually reduce the principal. The first six payments were taken without issue but then payements started to be returned. Puzzelled I contacted More2Life and they told me that they needed further confirmation of ID as I was paying from my business account. I supplied the ID as requested and thought all was well. From that point on all my payments have either been returned or not processed despite a number of phone conversations and sending additional ID. I have no idea why additional ID was requried in the first place and the situation is still unresolved. SLightly ironic that they are refusing to accept money which I don't have to pay!

7 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi. We’re sorry to hear you’ve not been satisfied with your experience with us. We’re committed to providing you with great customer service and we’ll do all we can to make this right. We’ve sent an email through Trustpilot requesting some more information, as it will help us to look into your concerns and investigate further.

Valorada con 5 estrellas sobre 5

This is third request from our funds…

This is third request from our funds and the staff at more2life are fantastic Very helpful polite and friendly.We used the docu sign online received the code to access signed the documents and received Email for Tracy Curzon to say all good.
Thanks.

7 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

Great Service

Excellent company to work with. Very patient and helpful, Tracy Curzon was fab. Thank you.

6 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

This is about 4 th Drawdown I have…

This is about 4 th Drawdown I have asked for. I have found Tracy Curson very helpful and when I was having trouble with Docusign she sent me the paperwork immediately and I was able to sign it and get it returned straight away.
Thank you Tracy Curson.

3 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

My request was understood

My request was understood, and efficiently executed.
The English was good and the sound clear
Thank you Asif

2 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

I thought asif was direct kept very…

I thought asif was direct kept very positive and helpful without waffling and kept things simple and easy to understand.

1 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

Smooth transaction

I have made several drawdowns on my account now and the online process now makes it even easier , having used docu sign and accepted my offer I had missed out sending my bank statement, needed as I had changed banks since opening my more2life account ..
I sent a verified statement from my online bank at 08:23 and by 09:17 had my completion confirmation email from Diane Perrin.
Thank you for another smooth transaction.

1 de octubre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

Excellent service and rapid response to…

Excellent service and rapid response to our request for funds. Karol Szaro was polite and professional and sorted things for us on a very timely fashion.
Thank you very much. Highly recommend More2Life and Karol!

30 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars

Valorada con 5 estrellas sobre 5

Cash draw down…

All went very smoothly with the help of Tracy Curzon.

25 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

Excellent customer service…

Asif was patient and professional and sorted the technical problem we had. He informed me of each action and was very helpful. He resolved the problem for us very quickly.

29 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

Well worth doing.

The process was easy from beginning to end. Jamie Leach was our advisor and made things clear and was helpful throughout.

26 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

The new online draw down facility is so…

The new online draw down facility is so easy and quick Karol Szaro was very efficient and polite

23 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

Valorada con 5 estrellas sobre 5

Happy Chap

My call was dealt with in a clear and efficient manner by Lucy Robinson who was cheerful and patient with a hard of hearing customer. I would be happy to call her again if I needed to deal with her company again

24 de septiembre de 2025
Opinión espontánea
Logotipo de more2life

Respuesta de more2life

Hi we’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 stars.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más