Morgan Lambert Opiniones 

24
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'm in the SE of England and Gas Audit Inspector Mims came today to deal with my faulty carbon monoxide monitor and to put the gas back on. He was efficient and very helpful with good customer service... Ver más

Valorada con 1 estrellas sobre 5

Recieved a message off these saying about a gas test my council have instructed them to do this month, which is is funny cause i have already had 1 done last month by my council an there gas safety t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Had a letter through about a gas quality inspection, I emailed to book it in and confirm either AM/PM for appointment time. Got an email back confirming my appointment had been booked in. Absolu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A gentleman came to my home this morning to carry out a gas service audit his name was Chris Barton His customer service skills where excellent. He was curtious and respectful both to me and my p... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Morgan Lambert provides a comprehensive package of services to assist Social Housing Providers in managing their gas activities. Operating across the UK.


Información de contacto

  • York 3 Escrick Business Park, Escrick, , YO19 6FD, York, Reino Unido

  • morganlambert.com

3,5

Medio

TrustScore: 3.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(24)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Did not arrive

Thought it strange I would get a letter asking todo a gas safty check when the landlords engineers just did one a month or so back, but figured they were getting audited to check there competence. (Due to issues).
ML were due today but nobody came round (yes we have cctv) and nobody called to let us know.
Don't wait in for these guys.

1 de febrero de 2024
Opinión espontánea
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Respuesta de Morgan Lambert

Thank you for sharing your experience. We’re sorry to hear that no one attended your scheduled audit and that you received no communication regarding this change. We understand this caused confusion, given the recent inspection by your landlord’s engineers.

As part of our role, we conduct independent audits to support gas safety standards. We would like to investigate why this appointment wasn’t fulfilled and address any concerns you may have. Please feel free to reach out to us directly at 01757 210598 / info@morganlambert.com. so we can look into this matter further.

Thank you for your feedback.

Valorada con 1 estrellas sobre 5

What sort of employees have you got…

What sort of employees have you got when he can't even be bothered to let me know what he actually did with our family cat lucky up until the recent week I had no idea where he was so we have been out looking high and low until obtaining the cctv and having to track your company down then when I had correspondence from them I was blatantly lied to by being told our cat was taken to Manchester Street veterinary in Oldham where I was told this was false as their cctv showed no one dropped anything off its just common decency to let me know as he wasn't just a cat he was a family pet.

19 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Morgan Lambert: cannot be trusted!

Warning! Be careful with Morgan Lambert (ML), their tagline is, "Gas safety... is our business". But that's a load of nonsense - take it from me.

I had a letter from ML, following my annual gas safety inspection (the company who carried out the inspection had nothing to do with ML) which was absolutely fine.

They told me that they work on behalf of my housing association, although I never heard of ML before, I told them I'm not interested (after all it was not a mandatory visit, and my gas engineer did a smart job).

However, a woman shows up at my door the following week, so I thought I'd just let her do her thing, true she was already at my door.

Well I almost died because of choosing to allow this so-called inspector into my home.

The irony of it all is that she came here to check up on another engineer's work - yet it was her who left me in danger because she failed to tighten back the cap at the rear of my cooker!!!

Atop that, she hadn't fitted the washer properly, which caused it to snap once tightened... and in addition to her incompetence she forgot to add sealant as she was meant to do.

Every other day after she left I thought something was off but couldn't trace it, until I figured it was at the rear of my cooker where the problem was.

Even when switched off it was leaking gas periodically without my prior knowledge.

As soon as I was aware (today) of the source I called it in and a gas man from SGN came and fixed things up nicely, he showed me her faults immediately - textbook errors.

I could have died due to this woman's incompetence and serious lack of attention to detail.

Be warned, Morgan Lambert's inspectors almost killed me in my own home when they were actually supposed to be keeping me safe.

I'd hate to have woken inside of a coffin - today I woke to the smell of gas instead... and my boiler was also on the whole night, as was my gas heating!

Only Lord Jesus kept me safe.

I rang ML to make a complaint, and I didn't even receive an apology. Shameful and disrespectful.

Damn right dangerous company, they should be shut down immediately.

I will NEVER allow Morgan Lambert anywhere near my home EVER again. They should be brought to trial!!!

16 de marzo de 2020
Opinión espontánea

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