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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered for a 70th birthday present. Arrived completely different to the picture. The bouquet came with piece of paper that stated if not 100% to contact them. I did this and I got an email basically... Ver más

Valorada con 1 estrellas sobre 5

I received my bouquet in mothers day a gift off my son. I immediately contacted them as out of a bouquet of 12 flowers 2 were dead, 1 was broken, it was shoddy. I sent them photos of dead and damaged... Ver más

Valorada con 1 estrellas sobre 5

Ordered on Amazon from these. What I bought was nothing like what I received. Payed £21 for flowers that I could have bought from Tesco's for £8.99 which would have been better. Really a bad Idea... Ver más

Valorada con 5 estrellas sobre 5

Ordered on a Saturday, didn't pay the extra for a Sunday or Bank Holiday delivery so expected delivery date was for the Tuesday. Flowers delivered promptly early on the Tuesday morning exactly as they... Ver más

Información sobre la empresa

  1. Diseñador floral

Escrito por la empresa

Morning Flowers is devoted to bring the quality Bouquet in the continent. We are translating our knowledge and skills of our original background that has been passed to us through generations. This has been evolved into western like taste, which makes it very unique and can be seen on Our range of flower bouquets and luxury gift boxes.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 11% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Morning flowers, RUBBISH

Ordered on Amazon from these.
What I bought was nothing like what I received. Payed £21 for flowers that I could have bought from Tesco's for £8.99 which would have been better.
Really a bad Idea to buy from these, only done so because they were for my cousin in Leeds area, I'm in east Midlands. Will not use again.
Was half the size as advertised in the photo on Amazon.

28 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed!!!’

Ordered for a 70th birthday present. Arrived completely different to the picture. The bouquet came with piece of paper that stated if not 100% to contact them. I did this and I got an email basically saying they couldn’t care less and to contact Amazon! Pointless piece of paper! Amazon issued a full refund after seeing the photo of the flowers that should have been received over the photo of the actual bouquet. Extremely disappointed! Will
Not use this company again!

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mothers day gift

I received my bouquet in mothers day a gift off my son. I immediately contacted them as out of a bouquet of 12 flowers 2 were dead, 1 was broken, it was shoddy. I sent them photos of dead and damaged flowers . An automatic email came back and stated it would be dealt with ASAP. I have sent 3 subsequent emails, only automatic replies. I have tried ringing and their answer machine is full and therefore no message can be left
Disgraceful company

15 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting

Disgusting, would never recommend them. My flowers were sent by a friend, when they arrived they were nearly all dead only 4 orange which I think are Gerbas was still alive and a lot of green foliage. You should be ashamed sending out rubbish like that.

29 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful service

Disgraceful service. Ordered next day delivery via Amazon for a friend. .. they didn’t arrive and my friend was then not around for delivery. It was just a gesture as her Father had passed. Morning Flowers say they were delivered the following day, my friend says if they were she didn’t see them. They have awful customer service and are now saying to me I need to send the flowers back for a refund.
AVOID!!

4 de octubre de 2025
Opinión espontánea
Logotipo de Morning Flowers Ltd

Respuesta de Morning Flowers Ltd

Dear Customer, We sincerely apologise for the delay in delivery. Please note that for orders placed through Amazon, we do not have direct access to manage the delivery process, as Amazon’s fulfilment system handles it entirely. This means we are unable to make changes to the delivery date, address, or provide updates once the item has been dispatched.
Regards,

Valorada con 1 estrellas sobre 5

Short changed my 91 year old mom - then ghosted her

My 91 year old mom bought the Morning Flowers "Simple Beauty Flower Vase with Chocolates".

The item that was delivered:
1. was not beautiful, by any means. It had a few flowers, sure, but was mostly foliage and what I can only describe as 'padding' - it was, at most, 20% of the flowers that their photo shows!
2. with no chocolates (and no explanation or apology)
3. with no vase (and no explanation or apology)

My mom then sent an email - Morning Flowers ghosted her.

She asked for my help (and gave me permission to fight this for her) so I helped her send another email. Morning Flowers ghosted her again.

We are in process of claiming the money back through the payment service used and I shall be taking this to Trading Standards because it is blatantly clear that Morning Flowers have not delivered what was ordered and are quite content to keep their ill-gotten payment.

Frankly, in my opinion, I'd be better off tearing up my money than ordering from Morning Flowers!

15 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Decaying and wilted bouquet

Decaying and wilted bouquet

I would give zero stars if it were an option. Decaying and wilted bouquet of flowers delivered. Promised replacement by customer services which never arrived. Completely unprofessional and unreliable. A gift ruined. I would not recommend using this company. A complete disappointment.Save your time and
money.

16 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an issue with my flowers

I had an issue with my flowers, rang customer services and was sent a replacement within days..that's what I call good aftercare....ring them if you have an issue and they'll sort it... I will use them again.

3 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received my flowers on 28 June…

I received my flowers on 28 June Saturday evening & today the 3 of July I am bining them I am disgusted.
These where a Birthday gift ordered for overseas.The poor choice of flowers put into the arrangement is diabolical.
How ever I bought a bunch of flowers from Sainsbury's on 23 June and are absolutely still flourishing.I have photos to prove it ,And what a lovely bunch for of flowers for £12.

3 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful birthday bouquet

I have been lucky and I have received a surprise birthday bouquet . Beautiful flowers , great selection . So fresh and well packaged . I haven’t heard of this company but I will certainly be using them . Impressed .

30 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great flowers

Received a lovely bouquet of white roses.
Well packaged, delivered on time. Beautiful flowers and greenery. Instructions on how to care for roses.
Really great service and flowers

20 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not answering phone or email .Hope this…

Not answering phone or email .Hope this is corrected soon . I need to change delivery address. emailed them within 5 mins of order .No contact back as of yet

27 de septiembre de 2024
Opinión espontánea
Logotipo de Morning Flowers Ltd

Respuesta de Morning Flowers Ltd

Dear customer,
Thank you for getting in touch regarding your recent Prime order.

Regrettably, as this is a Prime order, we cannot amend the delivery address or adjust the delivery date once the order has been placed. Due to the swift processing and dispatch of Prime orders, changes cannot be made after the order is confirmed.

If you encounter any delivery issues, I suggest contacting the courier directly using the tracking details provided. They may be able to assist with any delivery concerns you have.

I apologise for any inconvenience this may cause and appreciate your understanding. Please don’t hesitate to let me know if there’s anything else we can help with.

Kind regards,

Valorada con 2 estrellas sobre 5

Missing Item - Hopeless Customer Service

2nd Edit: Bear still not arrived, garbled messages on WhatsApp. Now say poor little bear will be delivered tomorrow, after saying two days ago it would be delivered the next day. Really dreadful customer service. No refund or discount offered. This little bear has taken over my life for the past 6 days, trying to contact the company, keeping my poorly friend updated and sending emails, making phonecalls (phones not working apparently) and using WhatsApp. I've reduced star rating accordingly.

Edit: 27 September. Took 3 days to answer my emails and messages. Bear being sent but too late for what I intended. Phone number didn't work. No compensation offered. Won't be using again.

Ordered flowers and a teddy, all pink, for a friend about to have her first chemotherapy. Particularly wanted the teddy as she isn't allowed to have anyone with her, wanted ted to keep her company. But, no ted in the delivery. Have emailed and messaged on their site, had acknowledgement but no explanation or reply. Had expected better. Flowers are lovely, apparently, but having spent 35 quid and especially wanting the bear I really am hugely disappointed and let down. They absolutely should monitor their emails better, unless they have so many (complaints?) they can't manage to respond more quickly. Doubt I will use again.

25 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service! The flowers I ordered for a birthday gift did not arrive in time and still have not arrived. They did let me know in advance. I’ll never use this vendor again

21 de agosto de 2024
Opinión espontánea

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