Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Ver más
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Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... Ver más
La empresa ha respondido
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... Ver más
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... Ver más
Exorbitant fees. Got the job done but as we were forced to use this service to sell the tickets to the event we could no longer go to - they essentially took 10% as fees from us, and also charged th... Ver más
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
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When I initially tried to purchase tickets it wouldn’t let me without adding how many tickets. Unfortunately there was no option to select how many tickets, which frustrated me.
Audio was bad. I could hear my voice repeating back loudly when I spoke so was hard to confirm what was being organised. Still not sure from receipt if I have the right thing.
Helped resend my tickets to the correct email despite missing their phone calls. Took 3 weeks to respond to my inquiry but once allocated was a quick fix.
Really upset with your terrible service and support. Want my money back now, and that you have no number to call and take a week to reply to enquiries. Never buying through you again and giving all the bad word of mouth I can
I bought tickets for an event on my phone, as a Guest and something was odd right away so I raised a support ticket. I hadn’t received a confirmation email. It was 28 days before I had a response to my original support request (I raised 3 in total). A couple of days of back and forth and I was issued with tickets. Don’t buy as a Guest and check all contact details are correct.
Full house I would think but service coped well under the circumstances. Food was good and company great! The band was outstanding ! We will be back when you have the Heritage band back or any other similar jazz band.
Rose-Marie
Well it was straight forward ! Not having to give dates of birth was a
Better process, especially when you are ordering for a group!
DOB are not necessary !
We should be able to on sell to a family member if necessary without having the name change business !!
BAD. I purchaser incorrectly a ticket and wrote inmediately to have it fixed and never heard from your team or have a reply yet. Very Disappointed :S
I emailed to change my tix date as I purchased the wrong date - its been almost 2 weeks and I haven't heard back
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