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Motorpoint - Norwich Opiniones 

242
TrustScore: 4.5 sobre 5

4,6

3 Turnpike Close, NR6 5BD Norwich, Norfolk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service before and after purchase. No pressure to purchase and helpful in sourcing the car I was looking for from another branch. I was looked after by a great team of women, who are a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Zac & Gabe were extremely helpful and provided great customer service . They made it a smooth and easy process start to finish. I was able to drive away same day. Can’t fault a single thing, having ex... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We arrived at motorpoint, they were friendly and so helpful but also gave us our time to look around the cars. Savannah was really helpful and very professional with our purchase of our car..Other te... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The paperwork and dealing with all the staff was a great experience zac your salesman was helpful polite and professional. Your other staff were good also I have recommended to friends and family

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Escrito por la empresa

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Información de contacto

  • 3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Reino Unido

  • 01603 650177
Promotion box for Motorpoint - Norwich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excelente

TrustScore: 4.5 sobre 5

242 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(242)

6150 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jaguar Epace purchase, Norwich

Easy to reserve car online.
Casey was great. Friendly and knowledgable. He made the whole process easy from entering the showroom to leaving with the car. Thank you

23 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're delighted to hear that reserving your car online was easy and that our team member provided such friendly and knowledgeable service. We're so pleased they made the entire process smooth for you.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Greeted by a friendly Zac

Greeted by a friendly Zac. We were dealt with in a friendly, no pressure way! We were very happy all round with the service received.

28 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so pleased to hear you had such a positive experience and that our team provided friendly, no-pressure service. Thank you for your kind feedback.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Answered all my questions on the test drive, then when I called them, and by email, and in person later. Very kind throughout the process, clearly trying to go above and beyond. Very grateful to them.

22 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We are so pleased to hear that our team was very helpful and went above and beyond to answer all your questions throughout the process. We truly appreciate your kind words.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Excellent service at Motorpoint Norwich

Motorpoint Norwich. Excellent service from start to finish. We didn't intend to buy a car on the day as just wanted to look at a couple of different cars. We weren't hassled on arrival, just a polite ask what we wanted to look at. Kacey was brilliant, professional and very friendly. Listened to what we wanted and why, took plenty of time to answer all the questions we had about hybrid. Showed us an alternative to what we went to see....and we bought it!! Great service and would highly recommend them. Thanks Kacey for your excellent service

22 de junio de 2026
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're delighted to hear you had such an excellent experience from start to finish. It's wonderful that our team provided professional and friendly service, listening to your needs and helping you find the perfect car. We appreciate your high recommendation!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

When I got home with my new car I…

When I got home with my new car I noticed that there was no tyre inflation kit, so it was just as well I didn't get a puncture on the 40 mile journey home. Secondly I lifted the bonnet up and the engine compartment and underside of the bonnet were absolute filthy. When I pointed this out to the salesman he said our cleaners aren't allowed to clean under the bonnet. WHY NOT.

21 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate you sharing your experience. We are concerned to hear about the missing tyre inflation kit, please drop us an email at norwichcustomerservices@motorpoint.co.uk and we can arrange for one to be provided for you.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Dave was great

Dave was great, no pressure but efficient and helpful. I would use motorpoint Norwich again

4 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so glad you had a great experience with us. We appreciate your kind words and look forward to seeing you again!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Not Rushed Overall fairly good

Very good interaction from the sales staff. Not rushed at all. Very Busy. Upon inspection found tiny dent in the hatch, this was repaired. Got a tyre pressure warning light keep coming on , been back , only to be told they are very sensitive.
So guess i will have to live with it.
Overall fairly good experience

2 de junio de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate your feedback regarding your recent experience. We are glad the sales interaction was positive and the dent was repaired.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Jack and Lily were amazing throughout…

Jack and Lily were amazing throughout and super chuffed with the service we received from both. Thank you both so much!

10 de junio de 2026
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so glad to hear you were happy with the service! Thank you for your kind words; we truly appreciate them.

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Good friendly staff very polite and…

Good friendly staff very polite and helpful good service. I only went into the Norwich branch had know intentions of buy a car but left with ordering a car
My car was delivered and picked up within a week

23 de mayo de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so glad to hear about your positive experience at our Norwich branch! It's wonderful that our team could assist you so effectively.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Great choice of vehicles

Great choice of vehicles, had what I wanted, easy to look at vehicles and test drive, friendly knowledgeable staff.

21 de mayo de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so happy you found the vehicle you wanted and that our staff were friendly and knowledgeable! Thank you for your feedback.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

The place to go if you need a new car.

Brilliant from start to finish Zac at Norwich was brilliant very helpful and friendly, we travelled to Portsmouth as we didn’t have time for our car to be moved and the guys there were excellent as well I am very particular about my cars and Portsmouth worked with Norwich to make sure the car was perfect. I can’t recommend motorpoint enough! Save yourself the stress of dealing with the cowboys these guys are professional and also extremely cheap.

25 de mayo de 2026
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so pleased to hear about your excellent experience with our team. It's wonderful that we could ensure your car was perfect, even with your specific requirements. Thank you for your kind recommendation!

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

No pushy salespeople

No pushy salespeople, very polite, We thought they gave us a fair price for our trade in. Buying a car was easy.

16 de mayo de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're happy to hear you found our team polite and the car buying process easy. Thank you for your positive feedback!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Good selection of cars

Good selection of cars, really helpful and not pushy staff. Easy part exchange and collection process.

21 de mayo de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We appreciate your feedback! We're glad you found our selection good and our staff helpful and not pushy.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Welcoming and helpful

Visited Motorpoint Norwich on two occasions. Viewing a car and then to have a test drive and part exchange quote. Both times well looked after and everything explained about potential purchase. Any questions answered efficiently and effectively.

19 de mayo de 2026
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so glad to hear about your positive experiences at our Norwich branch. It's wonderful that our team provided excellent service and clear explanations. Thank you for your kind words!

Thank you
Motorpoint

Valorada con 4 estrellas sobre 5

Helpful and fair.

Staff all very friendly, knowledgeable and helpful. Seemed a very fair company to deal with. Encountered some process difficulties at payment stage. Otherwise, have no hesitation to recommend.

9 de mayo de 2026
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We're so glad to hear our team was friendly and helpful! We appreciate your feedback regarding the payment process and will certainly look into it. Thank you for your recommendation.

Thank you
Motorpoint

Valorada con 5 estrellas sobre 5

Zac was very informative

Zac was very informative, helpful and not pushy. Would highly recommend

17 de mayo de 2026
Opinión espontánea
Logotipo de Motorpoint - Norwich

Respuesta de Motorpoint - Norwich

We are so pleased to hear you had such a positive experience. Thank you for your kind words.

Thank you
Motorpoint

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