Motor Range Opiniones 4304

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently had my car serviced as they promised me when I bought it they fixed the breaks topped up oil and did a great job refurbishing my wheels, the lady at the desk Ericka & Malissa was really hel... Ver más

Valorada con 5 estrellas sobre 5

Ericka and Malissa on the front desk at Motor Range were brilliant while my car was in for brake repairs. From the moment I arrived, they were friendly, welcoming, and put me at ease. They kept me u... Ver más

Valorada con 1 estrellas sobre 5

Car purchased that broke down three days later. Offered a discount on a replacement vehicle which was not honored at the point of sale Nick Mattocks overheard making personal comments about me when... Ver más

Valorada con 5 estrellas sobre 5

Fantastic experience by someone reluctant to buy from a sales lead company. I definitely wouldn’t have bought if the sales person was pushy or your typical car salesman stereotype. Our sales guy... Ver más

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 4 estrellas sobre 5

Service and Sales

Service team are great and friendly. Marissa, Michele and the whole team will answer all your questions and make any query as simple as possible for you.

Matt T on the sales team is a great character, listens to what you want and helps you find the right car for you with great patience (even if you dont know what youre talking about, he will)

The team worked great, even though I had a few issues, I feel the team responded well and the outcome was a happy one

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Service

Jason went above and beyond for us to find us the right car. A great experience. Thank you

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Happy

Very relaxed experience, super knowledgeable and helpful. Easy peasy - thanks Jason!

2 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Motor range aintree

Motor range aintree, I would honestly give 0 if I could.
So I walked in knowing the car I wanted, after a brief chat I was given the keys to the car to look around it etc, I was in and out in less than an hour. By the time I got home I noticed the v12 socket was not working, I rang and they told me I would have to wait a little over 2 weeks, to be fit in, I agreed as it wasn’t a terrible thing to deal with, the following day I drove the car which then oil light came on, I got home and rang them again, I was told they would write it down and check it when the car came in to them in just over 2 weeks, an hour or so later I tried to drive it again to see if I could figure out the problem, which then the car lost all
Power, I called again this time I asked to speak to a supervisor, who was actually really nice she told me with the oil light been on o should not be driving it and why haven’t they told me to bring it in, I was told to call a number who would pick the car up and take it to them, I called for the pick up who told me I was not on the policy until next year, I rang motor a he to explain I was told I’d have to pay for my own pick up, I decided and took the risk to drive the car, once the car was there, they checked it and told me, the brakes were bad, something was wrong with the exhaust, the oil light was on, and the loss of power was something to with the exhaust, they sent the car to the MG dealership to be sorted as the mirror sensors were also not working, they had my car for over a month, when I got it back I had it less than a day before all the same problems came back on only this time the engine light also came on, I took it back to motor range, who had me waiting around for almost an hour, which I then spoke to a manager who said I cannot give the car back unless I go through the finance company, even though from the beginning I was told I could give the car back as I told them about the problems with in the first few days.
At motor range they are liers and in my opinion the mechanics are useless as are the management.
The finance company were great took them a little over a month but had everything sorted for me, deposit back, so much of my money back for payments etc

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Motor Range

Hello Craig,

We’re very sorry to hear about your experience and appreciate you taking the time to share it. This is clearly not the level of service we aim to provide, and your feedback will be passed on to the relevant departments so we can address the issues you’ve raised.

We’re glad to hear that the finance company was able to resolve things for you. If there’s anything further we can assist with, please don’t hesitate to get in touch.

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Tommie was an amazing help and very…

Tommie was an amazing help and very efficient !

1 de marzo de 2026
Opinión espontánea
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Respuesta de Motor Range

Thank you Mya for leaving this great feedback! Wishing you many happy miles.

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Great experience at Motorange

Great experience at Motorange
Matt Tierney was our Sale Rep he was very helpful, friendly and professional. Would recommend

28 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Hi Rachel, thank you for the 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

staff are great really supportive and…

staff are great really supportive and couldn’t be happier to help, nice place dog friendly so simple and easy

28 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Hello Lexus, thank you for taking the time to leave this great review. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Nick B was absolutely amazing with…

Nick B was absolutely amazing with helping me find my new car, explained everything, was really helpful , would reccomend Nick to anyone coming to motor range.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Hello Abbie, thanks so much for the 5 star feedback! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Nick was great to deal with made me…

Nick was great to deal with made me feel comfortable and at ease answered any questions I had and was very helpful

28 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Thank you Sam for the lovely review. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Caitlin was

Caitlin was so friendly and welcoming, listened to exactly what I wanted in a car. Got the new car ready a day ahead of us coming to pick it up.

28 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT PUT THE £99 DEPOSIT ON A CAR…

DO NOT PUT THE £99 DEPOSIT ON A CAR .THE CAR HAD SO MANY RECALLS FROM THE MANUFACTURER IT WAS LIKE A SHOPPING LIST .CANCELLED THE VIEWING STILL WAITING FOR THE REFUND TWO WEEKS LATER AND THE SALES TEAM HANG ON CALLS.
MAYBE RENAME AS THE DEADLY RANGE.

11 de febrero de 2026
Opinión espontánea
Logotipo de Motor Range

Respuesta de Motor Range

Hi

Thank you for your review. I’m sorry to read you are frustrated - that’s not the experience we want anyone to have.

Just to clarify, a manufacturer recall is something issued directly by the vehicle manufacturer. Recalls can be announced at any time during a vehicle’s life and are usually precautionary. They are carried out free of charge by an authorised repairer.

As part of our vehicle preparation process, we check for any outstanding manufacturer recalls and ensure these are completed before a vehicle is handed over to its new owner. Safety is our priority, and no vehicle would leave us without any applicable recall work addressed.

Regarding the £99 reservation fee - this is an optional payment that allows customers to temporarily take a vehicle off sale until they are able to view it. The fee is fully refundable if you decide not to proceed. Please could you email your full name, the details of the vehicle you reserved, and when the reservation was made to nick.flinn@motorrange.co.uk, and I will ensure this is looked into and the refund arranged as quickly as possible.

Best regards
Nick Flinn
Customer Care

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, friendly, professional. Caitlin was so good. Nothing was too much trouble for her.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Hello, thank you for taking the time to leave this great feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Excellent service and great communication

Excellent service and constant communication to keep me upto date of what was happening.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Motor Range

Thank you Ryan for the 5 stars! Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Valorada con 5 estrellas sobre 5

Best experience!

We’re so happy with our experience in Motor range. Everyone was so welcoming and friendly! Jason was our salesman and he absolutely went above and beyond for us. Jason made us feel so comfortable and at ease through the whole process! Would 100% recommend motor range and Jason to anyone!
Christie & Caitlyn.

26 de febrero de 2026
Opinión espontánea
Logotipo de Motor Range

Respuesta de Motor Range

Hello Christie & Caitlyn, thanks for the 5 star review! Your kind feedback will be passed on to your salesperson Jason. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

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