MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Ver más
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Consulta las opiniones de los clientes
I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Ver más
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My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... Ver más
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This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Ver más
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Información sobre la empresa
- Proveedor de materiales para la construcción
- Tienda de suministros eléctricos
- Tienda de materiales aislantes
- Tienda de insumos para paisajismo
- Maderera
- Tienda de insumos para plomería / fontanería
Sobre MP Moran
Escrito por la empresa
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Información de contacto
London, Reino Unido
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Excelente
3 mil opiniones
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 1 semana
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Poor service and expensive product
The delivery driver did not call upon delivery. they dropped it off at a location that took us 3 days to find. The delivery company (Yodel) were as useful as a chocolate teapot.
Eventually the delivery company after 4 days said they are sorry to hear we could not find it and we are to contact the company who sold them to us.
The actual item when found was not the qty we were after. We purchased 2 x The RapidRail Slide Nut M10 50pk is part of our vast Nuts range.
and instread of receiving 100 there were literally only two, which cost £19.03 each.
3 de marzo de 2026
Respuesta de MP Moran
Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced with your delivery and the order itself.
We understand how frustrating it must have been for the parcel to be left without contact from the driver and then take several days to locate. We also apologise for the lack of support you received from the courier during this process.
In addition, we’re very concerned to hear that the quantity received was not correct. You should have received the correct number of items as ordered, and we sincerely apologise for this mistake.
Please contact our customer service team on Customersupport@mpmoran.co.uk with your order details so we can investigate this further and arrange a resolution for you as quickly as possible.
Thank you for bringing this to our attention, and again we apologise for the inconvenience caused.
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Item was delivered as discribed and on…
Item was delivered as discribed and on time
27 de febrero de 2026
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Shout out to Brian Tavinor
We met with Brian at the Watford branch back in October. Today we finally placed our order for two bathrooms.
Brian’s knowledge and patience was second to none! Nothing was too much trouble.
We have already recommended two of our friends.
Thank you Brian
7 de marzo de 2026
Opinión espontánea
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Drill arrived on time and as described
28 de febrero de 2026
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I ordered a defender extension cable 50…
I ordered a defender extension cable 50 meters, a week has passed, but I still haven't received my order. They didn't reply to my email asking why I didn't receive my order. I found their website and contacted them via chat. They said that this product was out of stock. They refunded my money and I'm grateful for that, but I'm still angry because I didn't get what I really needed and that no one even contacted me.
27 de febrero de 2026
Respuesta de MP Moran
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait for your order without any communication from us.
You should have been informed much sooner that the Defender extension cable was out of stock, and we apologise that this was only clarified after you contacted us through live chat. We also regret that your earlier email was not responded to — this is not the level of service we aim to provide.
While we’re glad we were able to process your refund, we completely understand your disappointment in not receiving the product you needed. Your feedback is important to us and will be shared with the relevant team to help improve our stock communication and response times going forward.
I ordered a paint with the next working…
I ordered a paint with the next working day delivery. I waited for a week, then they told me it is out of stock. At least receive refund.
27 de febrero de 2026
Respuesta de MP Moran
Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been to wait for a next working day delivery, only to later be informed that the item was out of stock.
This is certainly not the level of service we aim to provide, and we apologise for the inconvenience and delay caused. While we’re glad to hear that you have received your refund, we appreciate that the situation should have been communicated and handled much better from the start.
We had 100% attention for the duration…
We had 100% attention for the duration of bathroom queries
5 de marzo de 2026
Opinión espontánea
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
We are sincerely sorry for any frustrations caused,
Please can I ask you contact customersupport@mpmoran.co.uk so we can discuss your experience and see if there's anything we can do to resolve this situation for yourself
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very disappointed with the service from…
Very disappointed with the service from MP Moran. I ordered a pair of safety shoes but received a completely mismatched pair. When I contacted them about the issue, they acknowledged the mistake and promised to send the correct replacement.
Unfortunately, the replacement never arrived. Since then I have sent multiple emails trying to follow up, but I haven’t received any replies at all. The lack of communication and failure to resolve such a simple issue is very frustrating.
I expected much better customer service. Based on this experience, I cannot recommend ordering from them.
20 de febrero de 2026
Opinión espontánea
Respuesta de MP Moran
Thank you for bringing this to our attention. We’re really sorry to hear about your experience and the frustration caused by receiving a mismatched pair of safety shoes and the delay in resolving the issue. This is certainly not the level of service we aim to provide.
It’s disappointing to hear that your replacement hasn’t arrived and that you haven’t received a response to your follow-up emails. We understand how frustrating that must be, especially when the issue should have been resolved quickly.
Please could you contact us directly at Customersupport@mpmoran.co.uk with your order details so we can investigate this urgently and make things right for you. We’re committed to resolving this as soon as possible.
Great Service
I ordered a material from MP Moran and needed the delivery to happen fast for an up-coming installation. Csaba (customer service rep) was very informative and helpful. I received delivery updates and had the material delivered 2 days later and we were all set for the installation. Wonderful. Thank you!
25 de febrero de 2026
Respuesta de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
Hello,
We are sincerely sorry for the frustrations caused,
Our stock levels do vary as we supply these orders from the shops,
And we are working on a way to get around these stocking queries,
Many Thanks,
Luke
Respuesta de MP Moran
Hi Kevin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Respuesta de MP Moran
Hi Anita, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good Service
Good Service.
Good Price,
Fast delivery,
Good communication prior to delivery.
27 de febrero de 2026
Respuesta de MP Moran
Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Easy online purchase, fast delivery
Easy online purchase. Paid for 2-3 day shipping as it wasn't urgent, but order still arrived the next day!
23 de febrero de 2026
Respuesta de MP Moran
Hi Rachel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
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