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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de materiales para la construcción
  2. Tienda de suministros eléctricos
  3. Tienda de materiales aislantes
  4. Tienda de insumos para paisajismo
  5. Maderera
  6. Tienda de insumos para plomería / fontanería

Sobre MP Moran

Escrito por la empresa

Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.

Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.

At MP Moran & Sons, we are committed to meeting your construction and renovation needs.

Información de contacto


4,4

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Scam of a company

The package came in good condition, however the item was no longer needed. The return process isn’t as easy as you’d think. (Still going through it). I’ve been trying to create a return for 3 days with 3 days left to return (there’s a countdown), but they won’t send a shipping label. So I called and a support member with attitude told me the return is 10 Great British Pounds. And he insisted I go to a store which is inconvenient as I live far.

Make sure you 100% know you will keep the product. This company is a scam when it comes to returns. Also. Get some new customer service teams.

2 de marzo de 2026
Opinión espontánea
Logotipo de MP Moran

Respuesta de MP Moran

Good Morning Yamin,

I am so sincerely sorry for any frustrations caused,

I believe the gentleman you spoke to has now left the company,

We are investigating into our Returns Portal but our returns portal does not need a label, to return good the goods just need to be taken to your local DPD drop off box and you scan your QR code which then tells DPD to ship goods back,

Any return of goods no longer need there will be a charge for the return of the goods but you should not have been charged as the delivery was delayed,

If you have any further queries please feel free to contact customersupport@mporan.co.uk and ask for Luke as this is the manager of our customer support Department,

Many Thanks,

Luke

Valorada con 5 estrellas sobre 5

Great service

Good prices, great service!

22 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Jasper, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 4 estrellas sobre 5

Good product

Good product. Efficient reliable service and delivery. Price was reasonable.

16 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Jason, thank you for the 4-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

90mm pipe and fittings - fast delivery

One of the few companies stocking 90mm waste pipe and fittings, compatible with European wall hung toilets. Excellent range. Quick delivery

20 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

great service

great service

19 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Brian, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

I purchased some tubs of beeline…

I purchased some tubs of beeline wallpaper paste. One of the tubs was split (looked like the delivery people were heavy handed). I reported it and sent a picture to MP Moran who sent a replacement on a next day delivery.

19 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Jason, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

Good,friendly service

Good,friendly service, affordably priced stock
A bit long wait in a queue,but worth it

18 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 2 estrellas sobre 5

It was a day late and I had to go find…

It was a day late and I had to go find a mile down the road when I paid for next day delivery

18 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Good Morning,

We are sincerely sorry for frustrations caused,

Your Shipping Charge will be refunded,

If you have any further queries please feel free to contact Customersupport@mporan.co.uk

Many Thanks,

Luke Rathod

Valorada con 5 estrellas sobre 5

Very happy

Quick delivery, good price, no surprises.

17 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Tom, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

Quality products

Quality products, efficient service and timely delivery makes it all perfect

17 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. New bath arrived on time. The delivery driver was polite and professional.

5 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Samuel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 2 estrellas sobre 5

All of the 9,5mm plasterboard arrived…

All of the 9,5mm plasterboard arrived damaged. I received one extra board as compensation, but it doesn't help, as all boards need trimming. It seems you read off damaged boards to reduce MP Moran's costs by skipping them, since no customer in the store would choose such ones. Bit of disappointed.

11 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Dear Mirek,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you were disappointed with the condition of your plasterboard delivery.

We would like to clearly assure you that we do not supply damaged or dirty goods to any of our customers — whether purchasing online or in-store. The quality of our materials is extremely important to us, and we apply the same standards across all sales channels. The suggestion that damaged boards would be intentionally supplied to reduce costs is not reflective of our company values or operating practices.

Plasterboard is a fragile product and, despite careful handling in our yard and during loading, minor edge damage can sometimes occur during transport. This is never intentional. We provided an additional board to help offset any inconvenience, but we understand your concern if trimming was required across multiple sheets.

We would welcome the opportunity to review this further with you. Please contact us directly with photos and your order details so we can investigate and work toward a satisfactory resolution.

Please feel free to contact Customersupport@mpmoran.co.uk and ask for the manager Luke,

Valorada con 5 estrellas sobre 5

Second purchase, same great experience

This was my second time purchasing from this company, and once again, I had a great experience. They are reliable, deliver quickly, and the materials are of excellent quality.

4 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Marta, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

Nice welcome from the smiling staff.

Nice welcome from the smiling staff.

16 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi , thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

I was able to get just what I wanted at…

I was able to get just what I wanted at a good price, delivered quickly. Thanks 👍

16 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Simon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 5 estrellas sobre 5

Great handles at an unbelievable price

Great handles at an unbelievable price. Fast delivery and well wrapped for transit. Great service.

16 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi Damon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 1 estrellas sobre 5

Poor I’ve still not got my order from…

Poor I’ve still not got my order from the 15th excuses after excuses

15 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Good Afternoon Lee,


I'm sorry for the delay in goods,

I can see this has been delivered for yourself now and there was a long wait for the order to be delivered,

I am investigating into this order and as to why this has taken so long to be delivered by our Internal Transport,

Please feel free to contact Customersupport@mpmoran.co.uk and ask for Luke as he is the manager of our customer support Department and is happy to go over how yourself was handled throughout this situation,

Many Thanks,

Luke

Valorada con 5 estrellas sobre 5

Products were great and as sometimes

Products were great and as sometimes, little mishaps happen, the customer service was excellent at resolving, and very swiftly.

20 de julio de 2025
Logotipo de MP Moran

Respuesta de MP Moran

Hi Steph, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Valorada con 1 estrellas sobre 5

Advertising products that aren’t even…

Advertising products that aren’t even in stock, very poor business

13 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Thank you for your feedback. We’re sorry to hear that you were disappointed with stock availability.

Our website reflects stock supplied directly from our in-store inventory. As a result, quantities can sometimes vary throughout the day due to ongoing sales and customer demand. While we aim to keep our online listings as accurate and up to date as possible, occasional discrepancies can occur.

We understand how frustrating this can be and we’re continuously working to improve stock visibility and communication. If there is a particular product you are still looking for, please contact your local branch directly and our team will be happy to check availability or arrange an alternative for you.

Valorada con 5 estrellas sobre 5

Good people work

Good people work

11 de febrero de 2026
Logotipo de MP Moran

Respuesta de MP Moran

Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

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