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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Again the second time I have used MPN, I desperately needed a new window as there was a terrible draft coming in from previous Tennant. I rung the team and quickly they came out to measure, ordered... Ver más

Valorada con 5 estrellas sobre 5

Had a few windows fitted with this company MPN windows a good few months back. Team were absolutely amazing & so helpful when showing options, colours, designs, etc & the communication made me feel at... Ver más

Valorada con 5 estrellas sobre 5

Really pleased with the composite door installed to replace our old wooden single glazed door. From the first contact, measuring up to install and tidy up everyone was efficient and polite, the qu... Ver más

Valorada con 5 estrellas sobre 5

From the beginning MPN were very helpful in assisting me getting the best windows to suit my property for an affordable price . Then delivery & installation was prompt & professional Great service

Información sobre la empresa

  1. Servicio de instalación de ventanas

Escrito por la empresa

MPN Windows is an established family-run Welsh business based in South Wales with over 33 years experience in the industry. We are proud to be an award-winning member of the respected industry standards Inc Fensa. We also have amazing 🤩 customers from over the last 33 years.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Had a few windows fitted with this…

Had a few windows fitted with this company MPN windows a good few months back. Team were absolutely amazing & so helpful when showing options, colours, designs, etc & the communication made me feel at ease whilst work was being done. Work was spot on & they know their stuff. Clean & tidy company throughout the job. Really recommend 😊

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish
Had new patio doors and front door loads of choice of designs and colours
Also clean and tidy throughout the work with Christmas approaching finished on time.
Definitely use and recommend MPN WINDOWS again 👏🏻👏🏻👍

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had back door and 3 windows from MPN…

Had back door and 3 windows from MPN WINDOWS late last year , loads of stunning choices ,colours designs etc , great team who fitted them ,clean and prompt , well happy with the finish and service ,would defo recomend

2 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have recently had a composite door in…

I have recently had a composite door in black added.

I wasn't sure what to have or what would be best for my house, but immediately the MPN rep I spoke to was brilliant and so informative. He went through everything and made sure I had everything I wanted, I felt no pressure at all.

The fitters were efficient, knowledgeable and so helpful. I am so happy with the quality of my door and side panel, its really made my house look so much more modern and welcoming and my house is much warmer too.

Highly recommend MPN Windows and doors.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second time using MPN windows

Second time using MPN windows. Had windows and patio door fitted by Logan and Ethan who were very efficient and professional. Windows and door fitted to an exceptional standard . They should be proud of their work . From start to completion MPN windows customer service has been excellent and We would definitely use them again .

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second time ive used MPN

Second time ive used MPN, and again so helpful and flawless from the start to finish.

Will go above and beyond for you, my new door is stunning, really brings my house to life and fitted and ordered so quickly thank you MPN.

29 de noviembre de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Mr Taylor for your kind words.

Valorada con 5 estrellas sobre 5

Great service

Recently had a new composite door installed, great service from start to finish!

28 de octubre de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Abbie your new door looks amazing 🤩

Valorada con 5 estrellas sobre 5

5 Star Service

Nathans service standards were impeccable, put myself and partner at ease throughout the project and constantly went over and above, thank you so much

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Mr Price for your kind words.

Valorada con 5 estrellas sobre 5

Really happy with the service provided

Really happy with the service provided.
Thorough throughout fitting my door and windows, great quality and excellent service.

Thankyou

20 de agosto de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Jessica your windows and doors do look Amazing 🤩 thank you for your kind review.

Valorada con 1 estrellas sobre 5

Poor installation of front and rear doors and shocking backup service.

I had a new front and rear door installed in summer 2024 to a house I moved into in summer 2025. I was present for the installation which at the time i thought, boy they were quick, a couple of hours, a few squirts of insulation (literally) quick smear of sealant and gone.

The rear door was always a bit tight, always needed pushing into position.

We have now moved in, on week 1 the lock on the rear door stopped working, the service engineer could not get there till the week later, great!!! I would not be present so left him a key.

He called me to say the door had dropped, and he had adjusted it "its very common, I have also adjusted the front door which had moved a little also"

Re the rear door he had adusted it, and now we have a door sitting proud of its hinges, that is how bad the original fitting was. The window is not sitting correctly inside the frame with clear bowing and the gap around door to the frame is not consistent. We messaged them on the 5th of August to inform them, sending them pictures of the glazing, they promised to send someone out, my partner gave them her phone number, it is now the 16th, we are still waiting for that visit and, THE LOCK IS AGAIN NOT WORKING!!! so we ONCE AGAIN cannot access our rear garden. we emailed them on this and the response was, "we will get someone there next week. (not good enough)

We were sold very expensive composite doors on the basis that they were high quality German made products, there flagship doors, if that is the case they should be installed with care and attention not just slapped up and drilled in.

It may well be the case that this company focuses on the big money ticket items, and that a couple of doors is not worth their best installers, I said to my partner at the time, they couldnt wait to get out of here.

The most disappoint thing is that at no time has there been an urgency to solve the problem or an acknowledgement that the issue is the installation, and there has never been any kind of apology.

So despite all the rave reviews on this site, my experience is exactly the opposite. If i could have awarded 0 stars I would have.

Thus is an editor to my initial review.
The below response from MPN windows is simply untrue.
I have no record of them offering a visit or of me declining one.
Further dissapointment

16 de agosto de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Good afternoon unfortunately we have made 3 appointments to meet you at your home but each time you have not been in.
So the above information you have provided is very inaccurate and very untrue.
We can provide evidence of this no problem so yet again more untruths.

Valorada con 5 estrellas sobre 5

Hi all just like to say I had a problem…

Hi all just like to say I had a problem with my door handle phoned MPN this afternoon to say it was faulty within the hour Dave had turned up from MPN fixed my door can’t say that it could have been done any quicker thanks so much for really quick service

27 de mayo de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you that’s what we here for when you need us 👍

Valorada con 5 estrellas sobre 5

Update to my review on 10th April 2025!

Update to my review on 10th April 2025!
I have had all my windows and doors fitted by MPN over the last 15 years and I have always had excellent service so I was very disappointed when I developed a problem with my front door and received no response from the company hence my previous review.
I was contacted by MPN recently to say they now had new management and Paul called around today to rectify the problem which I am more than happy with. Paul explained about issues with the company and I am very happy to see they are trading again as the reputable company they have always been.

24 de mayo de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Debbie it’s appriated.

Valorada con 1 estrellas sobre 5

If I could give zero I would

If I could give zero I would. Had a conservatory installed in 2021 and have had a problem with the roof since January. Phoned numerous times eventually got through and was told everyone had left the company but were employing new installers and someone would contact us. Have now been told MPN windows has now ceased trading. 😡😡😡. So I thought I would ring FENSA as MPN advertise installations are backed by them only to be told MPN never registered our installation with with them. So have no warranty a worthless guarantee and a faulty roof. I am furious.

8 de abril de 2025
Opinión espontánea
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Respuesta de Mpnwindows

So sorry to hear this but it was out of our control.

Valorada con 1 estrellas sobre 5

MPN shoddy work…

I've been trying to contact this company for the past 2 weeks. They haven't answered my messages and emails. They're quick enough to take your money but they don't honour the 10 year guarantee. The quality of the work is appalling. They are not true tradesmen.

7 de abril de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Still no reply as well which shows it can’t be a genuine customer otherwise they would have been in touch with us.

Valorada con 5 estrellas sobre 5

I was very impressed with the service I…

I was very impressed with the service I received from MPN. The sales representative, Paul Glastonbury, gave me plenty of useful information and a variety of options to help me make decisions.
There was no hard sell. The products were of a high standard and the price quoted seemed very reasonable.
Any queries I had were answered immediately by the owner, Paul.

9 de enero de 2025
Opinión espontánea
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Respuesta de Mpnwindows

Thank you Mark 🤩

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