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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First I was excited to see they carried my boot size as a woman that wears a size 11 or 11.5 and the price wasn’t absolutely ridiculous - the boots are extremely affordable in the horrible economy we... Ver más

Valorada con 3 estrellas sobre 5

This company has fashionable products but they need to work on the quality control of their shipping partners. They are sincere in wanting to provide good customer service but are strict on return pro... Ver más

Valorada con 5 estrellas sobre 5

I had ordered a dress that unfortunately was far too small based on the measurements, and needed to return. However because of other issues they asked if I would accept a 100% discount on a future ite... Ver más

Valorada con 5 estrellas sobre 5

Website is easy to use and Mune Fashion provides great incentives for new customers. Customer Service is quick to respond after reaching out with concerns. I reached out regarding the wrong size on an... Ver más

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Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(127)

125 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Your clothes are beautiful i love

Your clothes are beautiful i love
The variety. Quality looks great
Prices are wonderful. I will be
Purchasing more fashions from
Mune definitely. Thank you for
Making shopping fun and easy

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was very easy to order

It was very easy to order. The variety of choices was excellent. I’m super excited to receive the suit I purchased. This could be the start of many more purchases

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

What I like about this coat is that you…

What I like about this coat is that you have the option of unzipping your coat from the bottom without having to take it off it’s cozy and the fit guarantee is only $1.99 & Shipping protection is only $2.95 and the price is great perfect deal

1 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Update and downgrade to rating

I have to update my review, as I have seen others seem to have the same issue that I have. After I placed my order, I immediately got an email that said,

"Thank you for your order from Mune Fashion.

We are currently looking for our first 10 reviews, and in return, we will refund 100% of your order.

Leave a review now

While spots are still available.

Best regards,
Emma"
I did write a review and received the following

"Thank you for submitting your review. There was a misunderstanding regarding the reward: positive Trustpilot reviews qualify for a 50% voucher, not a refund of the full order amount. This campaign does not provide a cash refund as a review reward.

The voucher is sent automatically by email within 5 days of the review being posted, provided the review was submitted using the same email address associated with order. If your Google account uses this email address, no further action is needed."

This felt like a scam. I also never received a date to expect my order, and it took 14 days for it to arrive. BE aware of the deceitful tactics of this company.

The website was easy to navigate. The billing process was smooth and user-friendly. Would definitely recommend to others!!!

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Down jacket exchange

I had ordered a down jacket. The cut was simply not good for me. They very kindly gave me a voucher for the price of the jacket so I could order two fabulous other items. Thank you Mune fashion!!

31 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, quality and service

Customer service was VERY responsive and professional. I also searched multiple Avenues for a particular pair of shoes and found them on Mune at an absolute great price. Shipped out that day! Trust sometimes is hard to find. Mune earned mine!

31 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Updated: They Offered a 100% Refund with a positive review. Now they refuse to Honor It. Very disappointed!

I originally left a positive review of Mune Fashion, and I do still want to acknowledge the things I was pleased with. Unfortunately, something happened after I posted my review that significantly changed my overall experience, and I feel it is only fair to update my review and explain exactly what happened.
On August 31, 2026, I received an email directly from Emma at Mune Fashion regarding a Trustpilot review campaign. The email stated:
“We are currently looking for our first 10 reviews, and in return, we will refund 100% of your order.”
Based on that written offer, I participated and submitted my review.
Afterward, I was told by customer service that the campaign reward was actually a 50% voucher toward a future purchase, not a 100% refund of my order.
I sent them a screenshot of the original email showing exactly what I had been promised. Despite that, I was told they would not honor the 100% refund because they said the “applicable” Trustpilot campaign reward was a 50% voucher.
This was extremely disappointing to me because a 50% voucher toward another purchase and a 100% refund of my current order are two completely different offers.
I understand that companies can make mistakes. If the original email contained an error, I would have appreciated Mune Fashion simply acknowledging that mistake and finding a reasonable way to make it right. Instead, I repeatedly received explanations about the 50% voucher even though I had provided proof that the email sent directly to me specifically promised a 100% refund.
I even requested that the matter be escalated to a supervisor because I wanted to give the company every opportunity to resolve it before changing my review. Ultimately, I was informed that the written 100% refund offer would not be honored.
I want to be fair, which is why I am not removing the positive things I originally had to say about my experience. However, I also believe future customers deserve to know what happened.
I feel genuinely misled by this promotion. I participated based on the terms Mune Fashion put in writing and sent directly to me, and then those terms were not honored.
I truly wish this situation had been handled differently because I would much rather have been able to leave my original positive review unchanged. Unfortunately, after this experience, I can no longer give the company the same rating or recommendation that I originally did.
My advice to other customers is simply to save copies of any promotional emails or offers you receive and make sure you understand exactly what will be honored before participating.

31 de agosto de 2026
Opinión espontánea

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