It is impossible to speak to anyone on the phone and difficult to navigate the site. On top of this it took a long time to get any response via email. Charges adopters a fee to register their detail... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Once understanding the choice of register and payment choices it than was simple and managed to do it BUT VERY EXPENSIVE TO CHANGE OVER REG .VETS ARE MUCH CHEAPER ..also company takes long in emails... Ver más
Not the most user friendly website to navigate. I needed to register my pet's microchip and paid £30. You receive an invoice with an order number which seems a bit odd when I'm paying for a registra... Ver más
La empresa ha respondido
It was not the easiest and most intuitive way to register. The website was displaying two buttons: "register your pet" and "transfer your pet from the old owner". However the second button directs to... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de animales
- Mayorista de productos agrícolas frescos
- Servicio agrícola
- Servicio de control de animales
- Organización de protección de animales
- Tienda de suministros para mascotas
Escrito por la empresa
We provide microchipping. You can learn to microchip with Evolution Training. Gain qualifications with certificate & I.D card. Fully government compliant microchip database. Register your pet microchips online with us. Transfer your keeper details from your breeders microchip information online. We sell pet supplies. You can purchase your own My Animal Trace animal I.D card. Buy microchips, RFID scanners, sharps bin, plus more! Contact us 24/7. Book your training course online. Find microchip implanter in your area. Look up missing pets with our My Animal Trace pet Microchip Look up tool. Enter any pet microchip number to find it's registered database. We search all government compliant databases with our look up tool, giving optimal chance of finding keeper.
Información de contacto
864 Manchester road, OL11 2SP, Rochdale, Reino Unido
- 0330 223 6237
- info@myanimaltrace.com
- myanimaltrace.com
2,7
Malo
139 opiniones
Ha contestado el 25% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful very easy to follow…
Very helpful very easy to follow instructions 5 star
20 de diciembre de 2022
Respuesta de My Animal Trace
Good evening,
Thank you for your feedback! Your response is truly appreciated.
Happy new year and best wishes to you and your new pet.
Kind regards,
The Team at My Animal Trace
I can’t believe I had to pay it’s…
I can’t believe I had to pay it’s outrageous
5 de diciembre de 2022
Respuesta de My Animal Trace
Good evening,
Our one off registration fee ensures instant registration and predominantly keeps your pet safe, as well as ensuring you are able to keep your details up to date for the duration of the time you keep your pet. Once registered, whether in 6 months, or 6 years, or anytime you may need to update your contact details, you can just pop us an email and we will update as required, keeping your pet registered according to UK laws with ease and no extra fees.
You can find more information on microchipping at www.myanimaltrace.com or via https://www.gov.uk/get-your-dog-microchipped
Many thanks :)
Lady was very helpful as couldn't do…
Lady was very helpful as couldn't do the form online
13 de noviembre de 2022
Rang about a query before i purchased…
Rang about a query before i purchased online. The lady i spoke to was very helpful and polite, everything was then straightforward and easy to do
16 de noviembre de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your lovely feedback, we shall pass your positive words on to the team!
Best wishes to you and your pet :)
Kind regards,
The Team at My Animal Trace
Phoned up and talked me through it
17 de octubre de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your feedback, it is greatly appreciated :)
Kind regards,
The Team at My Animal Trace
Quick and easy to use , good service
Quick and easy to use, good customer service, friendly and helpful customer service staff on telephone, Peace of mind .
20 de octubre de 2022
Respuesta de My Animal Trace
Good afternoon,
Happy Sunday to you and many thanks for your review, your feedback is greatly appreciated!
Best Wishes to you and your new pet :)
Kind regards,
The Team at My Animal Trace
Quick and easy
4 de octubre de 2022
Respuesta de My Animal Trace
Hello,
Thank you for your review! Your feedback is appreciated immensely.
Kind regards,
My Animal Trace Customer Care Team
Excellent service very easy to use
1 de octubre de 2022
Respuesta de My Animal Trace
Hello,
Thank you for your positive review, your feedback is truly appreciated.
Kind regards,
My Animal Trace Customer Care Team
Respuesta de My Animal Trace
Good morning,
Thank you for your review, we appreciate your positive feedback.
Happy Monday to you :)
Kind regards,
The Team at My Animal Trace
a lot more expensivexe than any other dog…
a lot more expensive than any other dog and id had the chip done already
10 de septiembre de 2022
Respuesta de My Animal Trace
Thank you for your feedback, we are sorry you feel this way. Our £30 registration fee lasts for the lifetime of the pet, we do not charge to update details should you move or to update your phone number. Microchips are implanted by independent implanters and any fees charged at this point is for the service of the microchip implantation itself, we are a database and we keep your details safe for the lifetime of the pet, should your pet ever go missing we are also here to help.
We hope that explains it a little?
Kind regards,
My Animal Trace Customer Care Team
Web site did not work properly on iPad…
Web site did not work properly on iPad and information was not clear
Thank you for your reply yes I register my pet it was a change of owner. The page had overlapping details very difficult to explain however it was difficult to tap the correct link as words where going under others and sometimes the wrong link would come up.
Gary Day
6 de septiembre de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your feedback, it is appreciated.
We are sorry you had this experience on our website, did you manage to register your pet?
What did not work properly on the website, and what information was unclear, if you could let us know, we can try and improve this for future customers :)
Kind regards,
The Team at My Animal Trace
My son in law did this but found it…
My son in law did this but found it very easy to complete
8 de septiembre de 2022
Respuesta de My Animal Trace
Hi, good afternoon :)
Thank you so much for the positive feedback, we greatly appreciate it
Kind regards
The Team @ My Animal Trace
Micro chip name and address
Quick to use and easy to understand, no issues done in 5
3 de septiembre de 2022
Respuesta de My Animal Trace
Good morning,
Thank you for your feedback, it is greatly appreciated :)
Kind regards,
My Animal Trace Customer Care Team
Quick and easy set up no problems
22 de agosto de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your feedback, it is greatly appreciated.
Happy weekend to you :)
Kind regards,
The My Animal Trace Customer Care Team
Respuesta de My Animal Trace
Good morning,
Thank you for your feedback, we appreciate it greatly :)
Kind regards,
My Animal Trace Customer Care Team
Best place I've ever used
Best place I've ever used, very welcoming, will help and give any advise or queries to the email answered rapidly, all chips have worked and been brilliant, I would highly recommend this service to anybody wanting to microchip their puppies.
11 de agosto de 2022
Respuesta de My Animal Trace
Good evening,
Thank you for your feedback, your review is greatly appreciated.
Kind regards,
My Animal Trace Customer Care Team
Excellent Great service very easy and…
Excellent Great service very easy and very fast to sort out
10 de agosto de 2022
Respuesta de My Animal Trace
Good Evening,
Thank you for your review! Your feedback is highly appreciated.
Kind regards,
My Animal Trace Customer Care Team
Very quick and easy
7 de agosto de 2022
Respuesta de My Animal Trace
Good evening,
Thank you for your feedback, it is greatly appreciated.
Kind regards,
My Animal Trace Customer Care Team
The lady who sorted my dog…
The lady who sorted my dog registration was very good and she so helpful and friendly thank s bill
22 de julio de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your lovely review, it was a pleasure to help :)
Kind regards,
The My Animal Trace Customer Care Team
Respuesta de My Animal Trace
Good morning,
Thank you for your feedback, it is greatly appreciated.
Kind regards
The Team at My Animal Trace
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.