It is impossible to speak to anyone on the phone and difficult to navigate the site. On top of this it took a long time to get any response via email. Charges adopters a fee to register their detail... Ver más
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Consulta las opiniones de los clientes
Once understanding the choice of register and payment choices it than was simple and managed to do it BUT VERY EXPENSIVE TO CHANGE OVER REG .VETS ARE MUCH CHEAPER ..also company takes long in emails... Ver más
Not the most user friendly website to navigate. I needed to register my pet's microchip and paid £30. You receive an invoice with an order number which seems a bit odd when I'm paying for a registra... Ver más
La empresa ha respondido
It was not the easiest and most intuitive way to register. The website was displaying two buttons: "register your pet" and "transfer your pet from the old owner". However the second button directs to... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de animales
- Mayorista de productos agrícolas frescos
- Servicio agrícola
- Servicio de control de animales
- Organización de protección de animales
- Tienda de suministros para mascotas
Escrito por la empresa
We provide microchipping. You can learn to microchip with Evolution Training. Gain qualifications with certificate & I.D card. Fully government compliant microchip database. Register your pet microchips online with us. Transfer your keeper details from your breeders microchip information online. We sell pet supplies. You can purchase your own My Animal Trace animal I.D card. Buy microchips, RFID scanners, sharps bin, plus more! Contact us 24/7. Book your training course online. Find microchip implanter in your area. Look up missing pets with our My Animal Trace pet Microchip Look up tool. Enter any pet microchip number to find it's registered database. We search all government compliant databases with our look up tool, giving optimal chance of finding keeper.
Información de contacto
864 Manchester road, OL11 2SP, Rochdale, Reino Unido
- 0330 223 6237
- info@myanimaltrace.com
- myanimaltrace.com
2,7
Malo
139 opiniones
Ha contestado el 25% de las opiniones negativas
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Very good service thank you
11 de julio de 2022
Respuesta de My Animal Trace
Good evening,
Thank you very much!
Your feedback is greatly appreciated😊
Kind regards,
The Team at My Animal Trace
Bit tricky to add date of birth of…
Bit tricky to add date of birth of puppy but it allowed me to eventually put the correct month.
26 de junio de 2022
Respuesta de My Animal Trace
Good morning,
Thank you for your feedback and review, we appreciate your comments and will ask the I.T team to check out the D.O.B, see if we can make this easier for future customers.
Many thanks,
The My Animal Trace Customer Care Team
Really easy to transfer ownership
Really easy to transfer ownership for our puppy, website really simple
21 de junio de 2022
Respuesta de My Animal Trace
Good morning,
Thank you for your review, your feedback is greatly appreciated.
Kind regards,
The Team at My Animal Trace
It’s the best!
It’s very straightforward on how to register your dog, quick and efficient service there’s no one better!
19 de junio de 2022
Good reliable service.
18 de junio de 2022
Respuesta de My Animal Trace
Good Afternoon,
Thank you for your review it is more than appreciated.
Kind regards,
The Team at My Animal Trace
The best to use
Very professional. Website was very easy to use, simple and effective. great work guys keep up the hard work.
15 de junio de 2022
Respuesta de My Animal Trace
Good Afternoon.
Your feedback is greatly appreciated.
Many Thanks,
The Team at My Animal Trace
Great website and customer service
Great website and customer service. I would highly recommend this company.
1 de junio de 2022
Opinión espontánea
Excellent service
26 de mayo de 2022
Respuesta de My Animal Trace
Good morning,
Thank you, your feedback is more than appreciated.
Kind regards,
The My Animal Trace Team
Very easy to do and cheap considering…
Very easy to do and cheap considering it may get your pet back !!
25 de mayo de 2022
Respuesta de My Animal Trace
Thank you, your feedback is truly appreciated! Best wishes with your new pet😊
Kind regards,
The Team at My Animal Trace
Payment line was down,took phone calls…
Payment line was down,took phone calls to sort
2 de mayo de 2022
Respuesta de My Animal Trace
Good afternoon,
Thank you for your review, much appreciated:)
Kind regards
My Animal Trace Customer Care Team
Microchipping course
I did a micro chipping course with my animal trace, I found the training really good it gave me good knowledge, everything was explained in a way I could understand been a beginner and all my questions Where answered,
The trainers made me feel relaxed and comfortable, when it came to doing the practical part of the training I was a little nervous but having the training and the trainers helping me step by step I felt confident in doing this, I have since microchipped quite a few dogs/cats/kittens and pups, I’m still learning and if I need to ask questions I contact them and they help me (I ask a lot 😂)
Would definitely recommend and I’m hoping to do more courses with them in the future ☺️
28 de abril de 2022
Respuesta de My Animal Trace
Thank you so much Amanda you were a pleasure to have on the course and we truly appreciate you as a member of the My Animal Trace team! We look forward to seeing you on future courses :)
Found it very simple on android phone…
Found it very simple on android phone as opposed to laptop, for people who find modern tech a problem then I suggest the phone is the way.
16 de abril de 2022
Respuesta de My Animal Trace
Good evening,
Thank you for your feedback it is much appreciated.
Kind regards,
My Animal Trace Customer Care Team
Very easy process any great value for…
Very easy process any great value for money also I love my ID card for my pet dog
10 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Thank you
We really appreciate your feedback.
My Animal Trace
Customer Care Team
Great service
Very professional and great service. Highly recommend.
10 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Hello,
Thank you for your feedback it is highly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
Bloody outstanding service
Bloody outstanding service, with friendly and helpful staff.
10 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Hello,
Thank you, your feedback is truly appreciated.
Kind regards,
My Animal Trace
Customer Care Team
I had a very good experience with my…
I had a very good experience with my animal trace, they were very welcoming and outgoing and made sure my dog was very comfortable through out getting his chip. Would definitely use them again.
2 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Hello,
Thank you very much for your review, much appreciated.
Kind regards,
My Animal Trace
Customer Care Team
Very professional and polite
Very professional and polite! The website so easy to use and access at my old age definitely will recommend My Animal Trace to anyone who needs their animal chipped! Thanks again 👍
2 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Good evening,
Thank you for your review, we appreciate your feedback.
Kind regards
My Animal Trace
Customer Care Team
I used these microchips on my dogs and…
I used these microchips on my dogs and they are fantastic , great customer service
2 de febrero de 2022
Opinión espontánea
Respuesta de My Animal Trace
Good evening,
We appreciate your feedback, thank you for the positive review.
Kind regards,
My Animal Trace
Customer Care Team
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