Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... Ver más
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Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... Ver más
La empresa ha respondido
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... Ver más
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Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
La empresa ha respondido
I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called... Ver más
La empresa ha respondido
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, Reino Unido
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Ha contestado el 28% de las opiniones negativas
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Very disappointed with the service provided from the servicing department / approved contractor (engineer).
All must have kitchen appliances were purchased and instal March / April 2022 - no issues. Late 2023 we had problems with the hob and microwave. We contacted the company and they assigned the job to an approved local contractor. The hob was quick to fix. The microwave took over 8 weeks to be returned to us. I had to chase several times and I believe my repair ticket was closed by mistake, so I had to raise another one. The engineer tried to fix twice but to no avail and he wasn't confident what the overall issue was. The communication from the approved contractor (engineer) and My Appliances were non existent unless I called them. The microwave was finally fixed and installed 08/02/24. The engineer didn't seem certain that the issue wouldn't return - " I Hope this works ". Near on exactly a year later - Friday 07/02/25 - the same issue returned. Microwave blew my electrics. I have now called the servicing department who have advised me that my microwave is not under warranty, even though I assumed it was under a 5 year warranty - Apparently, I should have registered ....my mistake ! However, considering we experienced the initial problem just over 18 months of purchase and then again within 12months of a repair, surely this confirms there is an underlying fault with the appliance ?? They have sold me a microwave that is clearly not fit for purpose. I would have assumed that a company like My Appliances, would take some ownership of an ongoing fault which has been repaired previously. Clearly not.

Respuesta de MyAppliances
Delivered on time, and put in a safe place as we were out when delivery was made.
All good.

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Website was easy to navigate. Good choice and descriptions informative. Quick delivery times.

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very user friendly site.
very competitive prices.
good service

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What a super company ordered wrong gas hob no problem returning it They were very efficient And quick return with my money ordered the correct one now and will be arriving day after tomorrow Can’t wait to see the correct one

Respuesta de MyAppliances
Gas hob arrived on time good value for money
Only problem was there wasn’t a electrical plug attached to it, for the ignition, had to use a plug off something else, and then replaced

Respuesta de MyAppliances
My appliance has still not arrived! Not a very good delivery service!

Respuesta de MyAppliances
I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called them back today, now on 4th feb.
At least they tried sort delivery problem

Respuesta de MyAppliances
Still haven’t received my purchase. 5 days late.

Respuesta de MyAppliances
Easy navigate website, plenty of product options and competitive prices.

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The way myappliances dealt with problems was amazing.
2 extractor units had damage and both were replaced, the final one personally delivered by the warehouse manager… all next day resolutions…highly recommend

Respuesta de MyAppliances
Nice product, clear description, delivery options easy to choose from, thanks!

Respuesta de MyAppliances
Ordered and delivered, no problem
Quick delivery good service.

Respuesta de MyAppliances
Item was received on time and intact. Fitted the cooker hood. Was very pleased.

Respuesta de MyAppliances
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