Appliance House Opiniones 

Website was easy to navigate to enable me to make the purchase.
The Caple freezer is good quality and worth the cost it came with easy to follow fitting instructions and booklet. Would recommend overall.

Ordered a sink in August and still hasn't arrived. Several emails with no response- almost £300 out of pocket. Telephone line doesn't work either.

I purchased a Reginox sink. The price was very competitive compared to other websites; the ordering process was simple and straightforward; delivery was prompt and everything was well packaged.

Good induction job easy to fit and operate

I can't fault this company the price was excellent, the service excellent and the delivery excellent. Would highly recommend.

Great company, very good customer service. Need to admit communications was very easy and I was helped with everything I needed. Highly recommended.

Really delighted by our Perrin and Rowe tap. Was amazed by the price, although assured I would hear from a courier within 24hrs, I didn’t and had to prompt a couple of times. I wouldn’t have minded if they just said “3 working days”.

Then a few errors in communication from the delivery company as well, incorrect and inconsistent tracking updates then telling me they’d delivered the tap when they hadn’t. I was really worried at this point, searching all over the house boundaries and it was too late to ask for assistance. However I was able to get in touch with the company the next day who explained that it was a driver error.

Needless to say I got the tap 6 days after ordering which is fantastic and it’s a beautiful tap—hopefully will work ok and no issues once plumbed in!

Competitive prices and efficient service. Highly recommend.

I recently purchased a Samsung Bespoke oven from Appliance House and can honestly say the experience has been flawless from the very first message to the final delivery.

Eddie and the team were outstanding, professional, responsive, and genuinely caring. When my initial unit arrived with some visible damage to the packaging, Eddie handled the situation with incredible efficiency and courtesy. Communication was prompt, clear, and reassuring throughout, and a replacement was arranged without any fuss or delay.

The level of service I received felt personal. Every message was thoughtful and proactive, never templated or dismissive. The delivery team was also courteous and helpful, making what could have been a stressful situation remarkably easy.

It’s rare to find an online retailer that combines competitive pricing with such excellent customer service, but Appliance House truly stands out. They’ve absolutely earned their stellar Trustpilot reputation, and I’ll be recommending them wholeheartedly to anyone I can.

Thank you again to Eddie and the entire team for setting the gold standard for customer care.

Andro

Great , efficient communication and delivery will use again : )

Very prompt and accommodating with delivery reschedule.

This order was delivered quickly.
The communication was brilliant.
I would highly recommend this company.

Easy to find product, fast delivery and good communication.

Great service , quick delivery .
All good

My partner bought one item online, which was very reasonably priced. When ordering, one of the fields to be completed was 'telephone number'. Being deaf, my partner doesn't have a telephone, so entered a fictitious one (as the field couldn't be left blank). Appliance House later sent an email implying that they needed a telephone number to be able to process the order. My partner replied, saying that it wasn't possible to make contact by telephone, so this was accepted by Appliance House and the order was fulfilled. Bearing this in mind, the 'telephone number' field should be optional, as it clearly isn't needed to fulfil an order. I would prefer not to receive tracking details of a delivery if the company that has been provided with the number then sells it and customers get inundated with cold calls, including spam.
The delivery charge was also excessive (although the total price including the goods was still reasonable) and the item was delivered the day following dispatch. There was no rush for the item, so maybe cheaper delivery options would be appreciated by some customers.

Everything delivered on time and such a helpful delivery man Many Thanks

I recently bought a Franke sink from Appliance House having first checked here on Trustpilot and I'm happy to report here that their service is excellent, great prices, and free super quick delivery!

This design and quality of this sink is superb, it is an upgrade for my utility room to replace a circular sink fitted 20 years ago.

Franke AGX 611-78 Argos 1.0 Bowl Inset Sink 78cm 101.0607.697

Delivered in good time although the ithen was out of stock.

New tap has been fitted by plumber today and is just what I wanted.

Very happy with my purchase.

All went well. Product was dispatched quickly and well packaged. No issues and would purchase again from Appliance House.