MyAppliances Opiniones 

11.067
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

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4,2

Todas las opiniones

(11.067)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

As good as more expensive brands

This warming draw is stylish and functional and works as well as the Neff warming draw we bought it to replace. The service from MyAppliances was as ever very good.

13 de noviembre de 2024
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Respuesta de MyAppliances

👍

Valorada con 5 estrellas sobre 5

Excellent communications

Excellent communications, reasonable prices.

My appliances look amazing in my new kitchen. Swift delivery.

7 de noviembre de 2024
Opinión espontánea
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👍

Valorada con 1 estrellas sobre 5

Bought an oven with 2 years warranty…

Bought an oven with 2 years warranty and 5 year parts warranty. We didn’t realise there was a warranty on the oven so took out the defective heating elements ourselves but had trouble sourcing the parts ourselves. So we contacted my appliance to try to get the details of the oven, (nothing on the oven at all) we were then informed that it was under warranty so they would send someone around. He turned up really fed up that he had to travel to Cornwall for a job. Took one look and said he isn’t touching it as the elements had been removed already.
Rang up the company who backed their engineer and also found out that the parts warranty is also now not applicable. Will never use the company again. The charges for the original fitting were even high. The order number was 90334481

19 de noviembre de 2024
Opinión espontánea
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Respuesta de MyAppliances

Hello Martin, Can you please let us know your order reference number so we can look at this and speak to the service team.

Valorada con 5 estrellas sobre 5

Great customer service

Easy to order, arrived on time and well packaged.
I had cause to contact the company on two occasions due to my poor internet when ordering and the delivery company not following instructions for delivery, neither issue was a failing by my appliances. On both occasions my appliance staff were friendly and very helpful.
Definitely great customer service and a very reasonably prices appliance with a good length guarantee. Very happy with my appliances.

10 de noviembre de 2024
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Respuesta de MyAppliances

😊

Valorada con 5 estrellas sobre 5

The cookerhood arrived quickly

The cookerhood arrived quickly, just in a few days from ordering. Looks good but still in the box as the kitchen will be done in the next few weeks, so unable to comment on performance.

7 de noviembre de 2024
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Respuesta de MyAppliances

😊

Valorada con 5 estrellas sobre 5

Delivered perfectly & helpful when needed

Delivered perfectly. And very helpful when it didn't work out and we needed to return the item, which was organised and processed perfectly. Dee was excellent. Highly recommend

16 de octubre de 2024
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Respuesta de MyAppliances

Thank you for your positive feedback. I will ensure this is passed onto Dee😊

Valorada con 4 estrellas sobre 5

Better than expected

Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did offer map tracking. This was excellent but different than you had led me to expect.

1 de noviembre de 2024
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Respuesta de MyAppliances

Hello, the couriers don't generate tracking numbers until the evening before delivery so we may not have had this if you asked us for it.

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