Dushan and Mechanics from MyCar Castle Hill really were amazing today with the 2 tyres I was supposed to have fitted. First time visiting since the time when they were in old premises near Kmart T... Ver más
Localización
Cambiar localizaciónCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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Consulta las opiniones de los clientes
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... Ver más
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... Ver más
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Castle Hill
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
4,7
Excelente
684 opiniones
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I brought me car in for tyres rotation and balancing today. When I picked it up, the steering wheel was covered with dirt and grease, presumably smeared by the mechanic, who did not bother to cover it
I brought me car in for tyres rotation and balancing today. When I picked it up, the steering wheel was covered with dirt and grease, presumably smeared by the mechanic, who did not bother to cover it. So was the dash, driver's door. It was quite disgusting and I had to wash and wipe when I got home. This is most unprofessional and very disappointed with the service. No more Mycar service from me.
20 de octubre de 2025
Opinión espontánea
FIRST TIME USER ;This was the first time I have actually…
This was the first time I have actually used Mycar for anything mechanical and found the staff were fantastic everyone from the front desk to the mechanic that was only new that day , they also return phone calls , amazing in this day and age….
16 de octubre de 2025
Honest & dependable.
Honest & dependable.
MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen tried to charge $10.5K to replace rear bearings). Today it was just a pink slip but they found time and gave me great service.
16 de octubre de 2025
Opinión espontánea
Courteous and helpful staff…work was…
Courteous and helpful staff…work was completed within the promised time…thanks
4 de octubre de 2025
Good service and nice staffs.
2 de octubre de 2025
Staff (Chris) very friendly and…
Staff (Chris) very friendly and accommodating.
27 de septiembre de 2025
Smooth experience for log book service
21 de septiembre de 2025
Great experience and customer service.
Great experience and customer service.
27 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
I did not receive a call back when I…
I did not receive a call back when I questioned the price of the 2 new tyres on my invoice. For this reason I’m disappointed in the customer service. I don’t think I will be going back to MyCar Castle Hill again.
17 de septiembre de 2025
Respuesta de mycar Tyre & Auto - Castle Hill
Hi Kate,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Well priced
Well priced, great communication and accommodated me really quickly. Sam was super helpful.
17 de septiembre de 2025
Best Service Quality
The team perform an excellent job of keeping you informed if there are any issues. Price estimates quoted are accurate so there are no surprises.
There is a reason we keep going back and that is communication, quality of service & timely delivery by Sam and his team
6 de septiembre de 2025
Quick and efficient
Came for a pink slip and was done in a short time I could wait there
13 de septiembre de 2025
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