Dushan and Mechanics from MyCar Castle Hill really were amazing today with the 2 tyres I was supposed to have fitted. First time visiting since the time when they were in old premises near Kmart T... Ver más
Localización
Cambiar localizaciónCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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Consulta las opiniones de los clientes
Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... Ver más
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... Ver más
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Castle Hill
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australia
- (02) 9212 8930
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Always goo service from the team at…
Always goo service from the team at Mycar, castle hill.
The rego inspection was quick and easy.
great service
On Target
They were professional and accurate. Quick and convenient with replacing the tyres in the midst of attending to other cars that were already there.
Pit Stop Greatness
I'm happy with the tyresI got from the company. I needed four new tyres and a rego check and mycar delivered.
I used my Rego details on the website to find the tyres I needed, ordered and scheduled a time that was good for me which is excellent for someone who is time poor.
Being able to do my Pink Slip was a bonus and Rego is done.
I love the warranty and after market service provided.
Friendly staff and work completed before scheduled pickup.
Overall just a great experience...Thank You Team.
Great service, friendly people, great location.
I've been coming to mycar for the last year. They've always been really friendly, easy to book and helpful. One time I came in last minute with a car puncture and they even fixed it for free. Really appreciative of the team for always going above and beyond. The location is also excellent as it's in Castle Towers, so you can go for a quick shop or catch the Metro or a bus if you need to go somewhere else while the work is being done.
Diagnosed and communicated the issue…
Diagnosed and communicated the issue quickly and completed the work in a few hours.
Car taken for Pink Slip ... over $500 later
RIPPED OFF. Car taken for Pink Slip and the 'Check Engine' light and was told on drop off "That's easy to fix." Phone call later, typically when you're unable to talk, "Front wheel alignment needed". Why, almost new tyres and I do under 5,000km per year on local streets? No signs of uneven wear at all and I mean none at all!!! ($89 + GST) Then "your brake fluid is old and needs changing!" No questions asked as when the brakes were last serviced ... so ... "old?" ... they had no idea how old it was to even make that assumption (Another $99 + GST). Brake fluid level was exactly where it should be and is NOT old. Engine oil changed (another $289 +GST for Shell engine oil worth only $65 and oil filter $15 retail). Also wanted, at 3 times the actual cost, to replace front wiper blades. Dodged that bullet. Never again, if I want to get ripped off I'll go to a dealership.
Took my car in to have two punctures…
Took my car in to have two punctures repaired and was really impressed with the service. The team were friendly, efficient, and had me back on the road in no time. It’s great to deal with people who are professional and genuinely helpful, thank you and highly recommend!
Even after knowing that I have done my…
Even after knowing that I have done my pink slip in February, the person at the reception did not tell me that I don’t need another one for 6 months registration and charged me for the inspection and gave me a quote for $700 for fixes required.
Fast and friendly
The team were able to source spare parts and arrange repairs quickly.
We had a service & pink slip
We had a service & pink slip. The pink slip was not sent to Service NSW and we had to rearrange work schedules and take the car back again the next day.
Great deal
I had a great experience at Mycar Castle Hill. The team was incredibly professional and took the time to listen to all my concerns. When I mentioned that I had found a cheaper price elsewhere, they didn’t hesitate to look it up online and actually found an even better deal on a similar product! I ended up saving a lot more than expected. Highly recommend their service!
Service and staff ok, but..
Price of the tyres was nothing special. The staff were informed and attentive and it was a good experience. The only caveat was that they made no attempt to clean the new tyres, including leaving mud on them after the test drive ( rainy days). I feel given I’d just spent over $1600 that s the least they should have done.
Had a punctured tyre
Had a punctured tyre - free repair if you buy it from MyCar.
Fitted me in on the day I rang, which was very convenient for me.
All fixed. The workman also spent time to reset my TPMS tyre pressure monitoring warning light, which he really did not have to. Thanks.
Good customer experience
Good customer experience. I needed an urgent puncture repair at short notice which was attended to by staff at Castle Hill. Much appreciated. I have previously bought new tyres at a very competitive price from this store.
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