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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Well first I would like to say thank you Astyn for the very professional support and advice given, this is a very straightforward process well delivered, I couldn’t recommend this service enough. Than... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Gareth hughes about my financial situation and how I would like to start taking action on getting out of debt. Gareth was super helpful he wasn’t judgemental and went through all options wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I honestly cant express how awesome they were i feel a massiv3 weights been taken off my shoulders, im sleeping good now thankyou so much

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spoke to Remi first then Sweety couldn’t have made this process more informative or comfortable. I feel a massive weight lifted and can finally look now to changing my mindset around credit and starti... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio para casos de insolvencia
  2. Servicio de reducción de deuda

Escrito por la empresa

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

465 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(465)

237 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

10/10 service

10/10 service. Great help and support. Made me feel free again and a massive weight lifted off my mind. No more sleepless nights worrying about debt. Highly highly recommend.

27 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Kay,

Thank you for your amazing feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that you feel a weight has been lifted and that you’re no longer losing sleep over things. Knowing we’ve been able to support you and make a positive difference means a lot to us.

Thank you for your recommendation — it’s truly appreciated.

My Debt Plan Team

Valorada con 5 estrellas sobre 5

Absolutely wonderful people helping…

Absolutely wonderful people helping people nationwide for a debt free life. My experience was amazing. Well on my way to having more disposable income and all my debts into 1 affordable monthly payment

26 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Dan,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you’ve had such a positive journey with us and that you’re already seeing the benefits of having everything in one affordable monthly payment. It’s great to know you’re feeling more in control and moving towards a more comfortable financial future.

Thank you again for your kind words, and we are here to support you every step of the way.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Well explained and good to go with this…

Well explained and good to go with this company.

26 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Sabiha,

Thank you for your feedback.

We’re really pleased to hear that everything was explained clearly and that you felt confident choosing to go with us.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Staff are friendly and supportive and…

Staff are friendly and supportive and professional
They do not use jargon and explain everything in a clear and concise manner

25 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Corrine,

Thank you for your feedback.

We’re really pleased to hear that you found our team friendly, supportive, and professional. It’s great to know that everything was explained clearly and without jargon, so you felt fully informed throughout.

We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Valorada con 1 estrellas sobre 5

got refused help .my kids will have no…

got refused help .my kids will have no food each week now

19 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hello,

We’re very sorry to read your review and to hear your concerns — we understand how difficult this situation can be.

Unfortunately, we’ve been unable to locate your details based on the name provided, so we can’t review your specific circumstances. All of our recommendations are based on individual income and expenditure assessments, and while we always aim to help as many people as possible, not every situation is suitable for an IVA.

Where we’re unable to offer this solution, we do try to provide guidance or signpost alternative options that may be more appropriate.

We’re truly sorry we couldn’t help on this occasion, and we sincerely hope your situation improves and that you’re able to find the right support for you and your family moving forward.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Great confident and clear

Great confident and clear, understanding all situations. Thank you for your assistance

16 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Marley,

Thank you for your kind feedback.

We’re really pleased to hear that you found the service clear, supportive, and understanding. We appreciate you taking the time to share your experience.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

I was so nervous did not know who to…

I was so nervous did not know who to turn to but once i reached out to debt plan everything fell in place smoothly very happy

16 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Tazim,

We appreciate you taking the time to share your experience.

We’re really glad you reached out to us and that everything felt much smoother once you did. It’s great to hear you’re feeling happier with things now.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Very compassionate and understanding of…

Very compassionate and understanding of my financial situation. They spoke through all my options and supported me to get the right plan for me. Highly recommend to anyone.

16 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Tracy,

We’re really pleased to hear that you felt supported and that everything was explained clearly while exploring your options. It’s great to know we were able to help you find the right plan for your situation.

We truly appreciate your recommendation.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Everyone was very friendly and took the…

Everyone was very friendly and took the time to listen , everything was explained to me. Even though I could get free advice with other providers I feel like you deserve my custom . I can’t thank everyone enough for their help. Liam McMahon was especially great so please give him this positive feedback.

11 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Harrison,

Thank you so much for your lovely feedback — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you felt listened to and that everything was clearly explained throughout. It means a lot that you chose to go ahead with us, and we’re grateful for your trust.

We’ll be sure to pass your feedback on to Liam — he’ll be really pleased to hear the positive impact he’s made.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Absolutely brilliant went through everything

Very helpful went through everything step by step explaining everything throughly really put my mind at ease which I'm grateful for every member of staff I spoke to was friendly polite and helpful i would highly recommend anybody need help to use this service

12 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hello,

Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.

We’re so pleased to hear that everything was explained clearly and that our team were able to put your mind at ease. It’s great to know every interaction you had was friendly, polite, and helpful.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

They people I spoke to on the phone…

They people I spoke to on the phone were friendly, explained everything in detail without judgement and listened when I explained certain reasons and circumstances

13 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Adam,

We appreciate you taking the time to share your thoughts.

We’re really pleased to hear that you found our team friendly, understanding, and non-judgemental. It’s important to us that everyone feels listened to and supported, so we’re glad this came across during your experience.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Amazing staff and service

Every member of staff that I have spoken to at My Debt plan have been absolutely amazing. They have been kind, supportive, understanding and extremely helpful. They made sure that I knew what all my options were in a clear way so that I was fully informed to make the right decision for me. They have put my mind at ease and helped me to see that there is a light at the end of the tunnel. I cannot thank them enough. I would highly recommend them.

12 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Lucie,

Thank you so much for your thoughtful feedback — it really means a lot to us.

We’re delighted to hear that every member of the team has been kind, supportive, and helpful throughout your experience. Making sure you feel fully informed and confident in your decisions is incredibly important to us, so it’s great to know this came across.

We’re especially pleased to hear that we’ve been able to put your mind at ease and help you see a positive way forward.

We truly appreciate your recommendation, and we're here to support your every step of the way on your journey.

Thanks,
My Debt Plan Team

Valorada con 4 estrellas sobre 5

Great So Far

So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief

12 de marzo de 2026
Opinión espontánea
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Respuesta de My Debt Plan

Hi Chloe,

Thank you for sharing your feedback.

We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.

Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, dealt with Gareth mostly and he's been an absolute diamond, the stress of it all has been minimized with the help of this company.

Thank you

11 de marzo de 2026
Opinión espontánea

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