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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These guys have been super helpful, every step of the way. Not only helping me with my debts, but assisting me when it comes to gathering information from my computer which I’m useless at. Umar & Barc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and insightful helping me take the first step to becoming debt free. Did not feel judged and did feel listened too. Service and staff are very nice recommend to anyone struggling with deb... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Gareth hughes about my financial situation and how I would like to start taking action on getting out of debt. Gareth was super helpful he wasn’t judgemental and went through all options wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well first I would like to say thank you Astyn for the very professional support and advice given, this is a very straightforward process well delivered, I couldn’t recommend this service enough. Than... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio para casos de insolvencia
  2. Servicio de reducción de deuda

Escrito por la empresa

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(469)

242 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Great So Far

So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief

12 de marzo de 2026
Opinión espontánea
Logotipo de My Debt Plan

Respuesta de My Debt Plan

Hi Chloe,

Thank you for sharing your feedback.

We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.

Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, dealt with Gareth mostly and he's been an absolute diamond, the stress of it all has been minimized with the help of this company.

Thank you

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to the last call I received…

From start to the last call I received the 3 agents that helped me sort my debt out were amazing no judgement or being made to feel embarrassed just 100% good communication and help no matter how many times you asked the same question or got confused with sending stuff even rang me and talked me through every step

10 de marzo de 2026
Opinión espontánea
Logotipo de My Debt Plan

Respuesta de My Debt Plan

Hi Annamarie,

We really appreciate you taking the time to share your experience.

We’re so pleased to hear that you felt supported throughout and that our team provided clear, patient, and non-judgemental help every step of the way. It’s especially great to know they took the time to guide you through the process and made things easier when you needed it.

We're here to support you every step of the way on your journey.

Thanks,
My Debt Plan Team

Valorada con 1 estrellas sobre 5

Scammers

Decided not to pursue the final signing of a IVA shock horror stilll took £170 out my account told me they would refund. STILL WAITING!!

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AWFUL SCAM COMPANY WHO WILL STEAL FROM YOU

I spoke to my debt plan and decided to not continue with them!!!!! as they aren’t registered on the GOV debt website. But today they’ve just taken £95 out of my bank?!!!!! So now I’m down nearly a hundred quid and also had to cancel my bank card !!!!! SCAM DONT FALL FOR IT !!!!!!!!!

7 de marzo de 2026
Opinión espontánea
Logotipo de My Debt Plan

Respuesta de My Debt Plan

Hi Lucy,

Thank you for your feedback. We’re sorry to hear that you feel this way and understand why this situation may have caused concern.

From our review of your account, card details were provided and a payment schedule was set up after the advice process had been completed. As we were unable to make further contact afterwards, the case was later cancelled. Unfortunately, the payment instruction had not yet been stopped at the time the scheduled payment was processed, which is why the payment was taken.

We can confirm that we have already responded to you regarding this matter and are arranging for the payment to be refunded. This was an administrative oversight rather than our intention, and we apologise for any inconvenience this has caused. We are definitely not a scam company.

If you have any further questions, please contact our team directly and we will be happy to assist further.

Thanks,
My Debt Plan Team

Valorada con 1 estrellas sobre 5

Please avoid this terrible company with…

Please avoid this terrible company with a barge pole. My husband and i were informed that an IVA would stop all contact with creditors.
We received our council tax bill today only to find that last years debt,which MY DEBT PLAN, assured us would be included in our IVA is subject to court proceedings.
Anyone know how to stop this scam company from harassing us for weekly payments please

5 de marzo de 2026
Opinión espontánea
Logotipo de My Debt Plan

Respuesta de My Debt Plan

Hi Kim,

Thank you for your feedback. We’re sorry to see that you feel this way and would like to clarify a few points regarding your situation.

When an IVA is set up, creditors such as the council may still issue statements or submit a claim as part of the formal process, but this does not necessarily mean the debt has been excluded from the arrangement, and in your case it has been included within your plan.

We can see that our team has been trying to reach you regarding your recent payment schedule. These contact attempts are made to ensure the arrangement continues as planned and to provide support if there are any challenges with maintaining the agreed payments.

As this matter involves personal details that cannot be fully discussed on a public platform, we are always happy to clarify issues directly and provide the support you need moving forward.

Thanks,
My Debt Plan Team

Valorada con 5 estrellas sobre 5

Thank you so much my debt plan !

The my debt plan team have been really helpful through my whole experience they have been understanding to my needs and have acted quickly to help me through the process

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Understanding helpful company…

Really helpful company very understanding and clear breaking things down for me, I tried other ones but was going through apps and voice messages but this one you can talk to someone which was essential in my situation to understand my dept situation and come to a solution it's really helping my mental health which am very grateful thank you dept plan....

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience with my debt plan…

Amazing experience with my debt plan especially with Chris and Davi who assisted me through all the steps and made sure that I understood everything, the feeling of being heard was the best part and then not making me feel judged.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing as I don't…

Absolutely amazing as I don't understand alot of this stuff all staff i have delt with have been more than helpful in making this a easy experience and explaining every detail to me would highly recommend.

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From start to finish the whole process…

From start to finish the whole process was made so easy and very clear. This helped with their incredibly trained, helpful and professional staff. Would definitely recommend my debt plan to people struggling with their finances.

16 de febrero de 2026
Opinión espontánea

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