mydentist Opiniones 

I registered as an NHS patient.
I had a very slack front tooth which was going to come out. I got a cancellation appointment right away. The dentist took my impression and I didn’t lose the tooth. 1 week later I had my new acrylic tooth fitted and a filling done seamlessly at the same time.
A fantastic service and the dentist, dental assistant and reception staff were really friendly and helpful. I would recommend, in fact I already have given the details to 2 colleagues who have also registered as NHS patients

I have been going to this practice for many years have always had a great service lovely friendly staff .and very helpful thank you

A superb overall experience from the very helpful receptionist to the outstanding attitude and all round dentistry service by Chrystal Ndhlovu

We’ve been with this dentist for 25 years plus and never had a bad experience!

**Mydentist – Unit 2c, City Link Retail Park, Newport Road, Cardiff, CF24 1PQ**

I have been an NHS patient at this practice for around five years, and my experience has left me seriously disappointed, particularly with the lack of preventive dental care. Despite repeatedly asking for professional cleaning to address tartar build-up and gum problems, I feel that too little has been done to prevent or address the deterioration of my dental health.

The overall quality of care I have received has left much to be desired. I have also been left with the impression that, as an NHS patient, I am not receiving the level of attention and care I should reasonably expect, while private treatment remains available at the same practice.

I know the law and I know my rights as a patient. When I raised concerns and challenged the care I was receiving, I felt that, instead of properly addressing those concerns, the practice resorted to intimidating me by accusing me of aggressive behaviour, which I strongly deny.

I would encourage anyone who has experienced similar problems to come forward and raise their concerns through the appropriate channels. If patients remain silent about their experiences, nothing will change. We need to speak up if we want standards of care to improve.

I have to say that I think this is the best dentist that I’ve ever had! Kind, patient, so gentle, that I fell asleep whilst I was having my root canal done!
Everyone in the practice, from receptionist, the dental assistant and the dentist, was consistently polite, kind, helpful and positive. The practice itself has been recently refurbished and is looking and feeling so calm and clean. I certainly recommend them!

The staff are very welcoming the dentists professional and approachable and informative.time was given to address treatment needed

Ultra modern dental practice in town centre with friendly efficient staff

Disappointing experience today. Not checked in - even though I gave my name etc. Then when seen was given less than 5 mins and the reason I was there wasn't dealt with. As someone who suffers with chronic pain, having to sit and wait well after my appt time and then have nothing done - it wasn't a proper check of my teeth, and now I have to come again, which means sitting in more pain.
I've been with the practice for 30+ years, and have always been delighted with my treatment, but today was definitely a disappointing experience.

Eleanor is my dentist i see and shes just the most amazing caring and very gentle dental surgeon iv ever been treated by. She knows her stuff too. The girls on reception are lovely the dental nurses are lovely too. My dentist whiston has been really good to me my daughter.

All the staff are super friendly and helpful. The appointment times are really flexible with late evenings and weekends.
The dentists and hygienist are very good and explain everything clearly.

My daughter has braces through the NHS here. Firstly i would say that the staff at the clinic have been friendly and welcoming.

The 3 star is due to appointment cancellations, which i believe are due to the fact we do not have a private agreement with them.

2 appointments cancelled due to staff being absent and the next appointments offered each time being months away. (October cancelled, shifted to January)

If you are an NHS patient you might find yourself a little frustrated.

Friendly staff

They are welcoming polite and informative. The treatment i received was professional and gentle and caring .I could not have received better service and care anywhere else

Always respectful, polite and efficient from the door to the chair. Great service thank you.

Had to see a dentist fairly quick and they obliged, can't fault them at the Gorseinon practice!

I have used this dentist for 5 years service is exellent staff r great if you have a problem they get you seen asap dentist is exellent

All the staff are friendly and helpful. Have no problems booking appointments or getting appointments

Were friendly and did the job experienced and good at their work