mydentist Opiniones 

8787
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Receptionist were very welcoming. Was greeted at the door by the dental nurse who immediately put us at our ease at it was the first time we were meeting our new dentist. The dentist understood my dau... Ver más

Valorada con 5 estrellas sobre 5

I am so grateful and proud to have reached the midway point of my recovery from trauma which affected my smile and dental well being. Permission has been give and encouragement warmly received to sha... Ver más

Valorada con 1 estrellas sobre 5

Been with my own dentist for years trusted him explicitly. This came along and took over, if you cancel an appointment you are threatened with being kicked out of the practice the same goes for my who... Ver más

Valorada con 5 estrellas sobre 5

I cannot fault this dental practice. I visit Dr Venella Chininillie and her nurse Mahvish. Venella is such a fantastic person and SO friendly and she and Marvish are fantastic. I highly recommend this... Ver más

Información sobre la empresa

  1. Dentista
  2. también en la categoría
  3. Clínica odontológica
  4. Higienista dental
  5. Odontólogo estético
  6. Periodoncista de implantes dentales
  7. Servicio odontológico de emergencia

Escrito por la empresa

We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(8787)

775 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Dentist

Excellent Dentist, so pleased to have found an NHS Dentist & to have Mr Magar with his calming manner to take care of my Dental needs, thank you

29 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Tracey Veronica Jones,
Thank you for your kind 5 star review. We're so pleased to hear that you're happy with your dental care and that Mr Magar helped you feel comfortable and at ease during your visits.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Dentist was very attentive and…

Dentist was very attentive and explained everything he was doing.

29 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi John Cousins,
Thank you for your kind 5 star review. We're delighted to hear your dentist took the time to explain everything and made you feel comfortable throughout your appointment.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Had front crown removed and temporary…

Had front crown removed and temporary tooth put in, anxiety through the roof , but mark bourne (dentist) put me at ease and answered every question I had with compassion. Very professional and caring .
Receptionists and dental nurses are so friendly and welcoming.

29 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Carole Morrow,
Thank you for your lovely 5 star review. We're so pleased that Mark helped put you at ease during your treatment. We'll be sure to share your kind words with him, our dental nurses and reception team.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly , but also very professional

29 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Kevin Ralph Caile,
Thank you for your 5 star review. It's wonderful to know that you had such a positive experience with our friendly and professional team.
Kind Regards
mydentist Patient Support Team

Valorada con 1 estrellas sobre 5

Way too expensive and well above average costs

Extortionate prices I took my partner to her dentist MYDENTIST
She only had a check up literally 5minutes in the chair all done went to reception to pay £88
Scandalous if they told you how much before you sat in the chair well we would have walked away .

30 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Harvey,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you were unhappy with the cost of the appointment and that you felt the charges had not been made clear beforehand. We understand how important it is for patients to feel fully informed about costs associated with their care.

We’re sorry that your experience did not meet your expectations. If you would like to discuss the charges or your concerns further, please contact the practice directly and a member of our team will be happy to look into this for you.

Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Great staff both front desk and…

Great staff both front desk and medical. Great communication and all round a great experience.

28 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Neil Errington,
Thank you for your lovely 5 star review. We're so pleased you had a great experience and felt supported by both our reception and clinical teams.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

I went for my annual check up

I went for my annual check up. The dentist and his dental nurse were just superb. Professional, polite and explained everything before, during and after the examination. The dentist addressed my concerns regarding ongoing future dental issues in easy to understand terms. Just. Brilliant.

28 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Steve Barry
Thank you for your wonderful 5 star review. We're delighted to hear that the dentist and dental nurse made your check-up such a positive experience and took the time to explain everything clearly.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Emmanuel was patient and reassuring

Emmanuel was patient and reassuring, I cannot thank him and the nurse enough for this.
It short and quick as even writing this about the dentist is making me sweat!

28 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Richard Green,
Thank you for your 5 star review. It's wonderful to hear Emmanuel and the dental nurse helped put you at ease during your appointment with us.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

I'm a very nervous patient

I'm a very nervous patient, and I was treated fantastically, brilliant service.

28 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Edel Curran,
Thank you for your lovely 5 star review. It's wonderful to hear our team helped you feel relaxed and well cared for.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Would highly recommend My Dentist

Would highly recommend My Dentist. Isha is my dentist and is amazing in cosmetics, with her lovely dental nurse. Also Gerry is so professional for implants and his lovely dental nurse Kerry. Everyone is kind, caring and the receptionist are so helpful and lovely 😊

25 de agosto de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Joy Leete
Thank you for your wonderful 5 star review and for your recommendation. We're delighted to hear that Isha, Gerry, the dental nurses, and our reception team made your experience such a positive one.
Kind Regards
mydentist Patient Support Team

Valorada con 1 estrellas sobre 5

Moving away from this practice

Moving away from this practice. Whilst the clinical staff are great once you get to them, the reception staff are unbelievably and unesscesarily rude, abrupt and unhelpful. I dont expect to be spoken to the way I have been and its been on more than one occasion, there is no warmth or care, as someone who has no choice but to go private, I'll choose to go somewhere that values its patients.

28 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Berni,

We are very sorry to hear that you have been unhappy with the service provided to you by our reception team. It is very important to us that our teams provide excellent customer service, therefore, it is extremely disappointing to hear that we may have failed on this occasion. We have taken on board your comments and will provide Practice Manager with your feedback. If you would like to discuss your specific situation further, please contact the Practice Manager who will be happy to discuss your experience with you.

Kind Regards
mydentist Patient Support Team

Valorada con 1 estrellas sobre 5

⭐ 0 stars

⭐ 0 stars

I am extremely disappointed with the way I have been treated by this dental practice.

I was left in severe, unbearable pain with a very serious dental infection and was repeatedly unable to get an appointment with my own dentist. Despite explaining how much pain I was in and asking for urgent help, I was left without an appointment or appropriate care.

NHS 111 advised me that the practice had a duty of care towards me and was extremely concerned about the situation. In the end, I had to seek emergency out-of-hours dental treatment, where I required my crown and tooth to be removed because of the severity of the infection.

I was also extremely unhappy with the way I was treated by the reception staff. I felt that my concerns were dismissed rather than listened to, despite being in significant pain and explaining the seriousness of my situation. I was even told that the practice manager would not speak to me.

A dental practice should have compassion and understanding for patients who are suffering severe pain and potentially serious infection. I feel completely let down by the lack of care, the poor communication and the attitude I experienced from reception.

I would not expect anyone to be left in this situation when they are asking their own dental practice for urgent help. This experience has left me extremely upset and disappointed

25 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Lisa,

We are very sorry to receive your 1-star review and would very much appreciate the opportunity to investigate this. Please email patientsupport@mydentist.co.uk with further details so that we can investigate your concerns alternatively you can call us on 01204 799 799 (option 1)

Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

made to feel totally relaxed and…

made to feel totally relaxed and confident in any treatment required

24 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Mrs Campbell,
Thank you for your lovely 5 star review. We're so pleased to hear that our team helped you feel relaxed and confident throughout your treatment.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Excellent dentist appointments always…

Excellent dentist appointments always on time. Iv had two extractions in 2 years and have never felt a bit or discomfort or pain. I highly recommend and plenty of parking nearby which makes it an even better experience and hassle free.

24 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Brian Skilling,
Thank you for your kind 5 star review and for your recommendation. We're pleased to hear that you've had such positive experiences with our practice team and that your extractions were carried out comfortably.
Kind Regards
mydentist Patient Support Team

Valorada con 1 estrellas sobre 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS! Severe negligence and total disregard for patient safety!
​I was referred to myDentist in Lancaster through NHS urgent care due to a broken and severely painful tooth. I was seen by dentist Miriam Maher on September 14th.
​Despite explicitly informing her that I am undergoing immunotherapy and am at very high risk of severe infection and sepsis, Dr. Maher simply slapped a quick filling on the tooth without taking any X-rays or conducting proper diagnostics. She then dismissively told me never to return there and that I should go to the clinic in Morecambe instead.
​That very same night (14/09 - 15/09), I woke up in agonizing pain with a high fever of 39.9°C and chills. I had to rush to the hospital, where it was confirmed I had developed a serious purulent infection (abscess). I was given IV medication and emergency antibiotics.
​The following visit to the Morecambe Dental Clinic—where proper procedures were finally followed—resulted in an immediate X-ray and emergency extraction of the tooth due to the severe inflammation and infection caused by this extreme negligence.
​Dr. Miriam Maher and myDentist Lancaster completely ignored my high-risk medical condition and failed to provide even the basic standard of care. If you value your health and safety, stay away from this practice!

14 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Kamil,

We are very sorry to receive your 1-star review and would very much appreciate the opportunity to investigate this. Please email patientsupport@mydentist.co.uk with further details so that we can investigate your concerns alternatively you can call us on 01204 799 799 (option 1)

Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Staff were friendly

Staff were friendly, service was excellent. All I would say, is that if dentist or hygienist is running late, patients should be made aware.

24 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Stephen Hopkins,
Thank you for your kind 5 star review. We're delighted to hear that you found our team friendly and our service excellent. We also appreciate your feedback regarding appointment delays, as keeping our patients informed is important to us. We'll share your comments with our practice team.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Got an appointment quicky after my…

The appointment was my husband. Got an appointment quicky after his routine check up, He had to have a filling. Was seen on the morning all went well. Staff and dentist very polite

24 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Maureen Roberts,
Thank you for your lovely 5 star review. We're delighted that your husband was seen quickly for his filling and that he had a good experience with our team.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Love the friendly atmosphere the…

Love the friendly atmosphere the children’s dentist is Absolutly wonderful it’s always such a pleasant experience

23 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Elizabeth Stewart,
Thank you for your wonderful 5 star review. We're delighted to hear that you enjoy the friendly atmosphere at our practice and that your child has had such positive experiences with our dental team.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Very good dentist friendly and…

Very good dentist friendly and supportive

23 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi Barb,
Thank you for your 5 star review. It's wonderful to know that you had a positive experience and felt well supported by your dentist.
Kind Regards
mydentist Patient Support Team

Valorada con 5 estrellas sobre 5

Professional, kind and caring

My experience at the mydentist.co.uk is always positive. The staff are lovely. Everyone is friendly, kind and professional. My appointments are always on time but also my appointment is never rushed and the dentist always has time to answer any questions I may have. I have been with this practice for many years and highly recommend them.

22 de septiembre de 2026
Opinión espontánea
Logotipo de mydentist

Respuesta de mydentist

Hi,
Thank you for your lovely 5 star review and for your recommendation. It's fantastic to hear that you've been with us for many years and continue to have such positive experiences at our practice. Providing friendly, professional care and ensuring our patients never feel rushed is very important to us.
Kind Regards
mydentist Patient Support Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más