James was extremely helpful. Looking into the quote and ensuring that my son got the best deal for his new car. Keeping us informed of the process and answering the many questions that we had around t... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As a driving instructor, I love working with My First! I’ve had great feedback from people who’ve used my referral code and it’s easy to get behind a company you can trust! I’ve made a couple of si... Ver más
Jess was so helpful at My First, she had a lovely telephone manner and made the process very easy and straightforward. Can highly recommend My First, I was only on hold for a short time and the instru... Ver más
Sam was helpful and thorough. He took the time to deal with any queries and I didn’t feel under any pressure to make a decision. The quote was actually slightly better than I had found using other com... Ver más
Información sobre la empresa
- Agencia de seguros de automóviles
- Compañía de seguros
- Corredor de seguros
- Aseguradora
- Seguros para estudiantes
Escrito por la empresa
Young Driver Insurance Specialists! Talk to our friendly team today and we will search the market to find the right policy for you and your lifestyle!
Información de contacto
Hardwick Court Farm, KT16 0AD, Chertsey, Reino Unido
- 0333 305 5116
- support@myfirst.com
- myfirst.com
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Definitely better options out there
Charged a £400 deposit for a 18year old, found way better deals for under half the price the next year and tried to cancel to be told that the cancellation quote is £232!!! More than i pay monthly while i was being quoted £60 a month elsewhere without a black box in my second year of driving. Id recommend avoiding them, or at most using them for your first year and leaving before the second. Customer service was nice but the cancellation fee and prices they offer in the second year are absolutely extortionate. Expensive deposit, hunt you down for mileage and can find cheaper better options out there.
Overall brilliant experience & service
Tom was a pleasure to deal with and genuinely felt like he was giving me the best possible service and price . I completely appreciate speaking to a person over anything Ai generated. Would highly recommend 👌🏻
Very helpful and got it all sorted in…
Very helpful and got it all sorted in 20 minutes
quick and effective
Called up My First to change a few details, Cole answered and was profession quick and effective. Very helpful and would going with my first insurance because of the friendliness and the efficiency of the team.
Everything was sorted very quickly.
Everything was sorted very quickly.
Lucas was absolutely amazing in helping…
Lucas was absolutely amazing in helping me find the best quote for new driver insurance!
Great customer service
Great customer service helped and made sure everything was sorted and fixed
Matt was excellent
Matt was excellent - sorting all the details of the policy change and getting a good price for me. I am delighted with his service and thoroughly recommend him.
Connie was brilliant
Connie was brilliant. She was really polite and helpful reassuring us with a problem we have starting our policy.
Very helpful
Great service by Lilly
Great service by Lilly, Very friendly and helpful. Very easy and quick query dealt with.
AVOID may look cheapest option but it…
AVOID may look cheapest option but it will cost you a lot more in the long run. They charge high deposits for young first time drivers then within the first month cancel your policy for so called modifications, for example a window sticker or wind deflectors and say it an undisclosed modification. Customer service very poor company’s a scam!!!
I find it very amusing that my first can reply to theses comments and not to direct complaints to themselves. Reading the reply to the above everything was declared at the point of taken out the policy! My first need to stop making excuses and ripping off young drivers.

Respuesta de MyFirst
Customer service is excellent thanks so…
Customer service is excellent thanks so much from Liam made the whole thing really easy !
Great service
Great service, very informative happy to be on the road with them 😊
Excellent value additional insurance for Parents of new driver sorted immediately on call.
I was connected with Constance Clifton who immediately understood that we were wanting additional insurance for parent (mother) of new driver with Former UK and now French driving licence. The application was dealt with on the spot and by the end of the call we had an insurance agreed and paid for and valid from same day. This was much more than I had hoped for. A thoroughly friendly and helpful service.
frequently highlight that staff are…
frequently highlight that staff are patient and helpful, specifically for young drivers or parents setting up policies.
Polite and sincere
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







