Called today for my daughters insurance. We spoke to Jacob, he made the whole experience extremely easy. He explained everything clearly and concisely, very understanding of our situation and went a... Ver más
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Consulta las opiniones de los clientes
Jess was a fantastic help on the phone . She gave me authority to speak on my son’s behalf, as my son is in the army and has limited access to his phone this was more than helpful. She dealt with all... Ver más
I spoke with Katie today and she was really respectful and helpful and so kind and listened too everything I asked and help me with my mileage and my address change and I just want too say a massive... Ver más
Found Sam to be very helpful,phoned for many quotes and he was always polite,knowlegable and sought good dealls for me.Returned my calls quickly and nothing seemed to much trouble for him.Excellent an... Ver más
Información sobre la empresa
- Agencia de seguros de automóviles
- también en la categoría
- Aseguradora
- Compañía de seguros
- Corredor de seguros
- Seguros para estudiantes
Escrito por la empresa
Young Driver Insurance Specialists! Talk to our friendly team today and we will search the market to find the right policy for you and your lifestyle!
Información de contacto
Hardwick Court Farm, KT16 0AD, Chertsey, Reino Unido
- 0333 305 5116
- support@myfirst.com
- myfirst.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 79% de las opiniones negativas
Suele responder en menos de 2 semanas
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George was very informative
George was very informative, polite and helpful, cheapest quote we’ve had.
First experience with ‘My First’
I was calling with my father to get a quote to add my car to this insurance company as my old one would not let me renew my insurance as I had a recent accident with my car. Sam C, who was the lovely gentleman on the phone with us, was so helpful and very clear when giving us the right info, advice, answering all our questions, double checking all the info we gave him making sure that nothing was left out on our end. And we were very satisfied with the result and pricing for insuring my car with ‘My First’ and will be getting a black box device sent to us shortly :)
Excellent company with knowledgeable…
Excellent company with knowledgeable and friendly staff.
Great company that supports young people.
Katie was very helpful in dealing with…
Katie was very helpful in dealing with my query. She went above and beyond by making further enquiries to get me the most helpful answer
Very kind
Very kind! helped me a lot through the short called we had,Had my information sorted basically instantly.
Good customer service very polite and…
Good customer service very polite and understanding
Fast efficient and clear information on…
Fast efficient and clear information on applying for insurance for my son. Its not often nowdays that you get such great service well done to i think it was Chris it was for a new policy.
Lilly was helpful
Lilly was helpful, friendly and helped me to answer my query effectively.
My experience using with MyFirst
My experience using with MyFirst, I was on the phone with Thomas and he was really polite and professional. He was looking at every possible insurance, telling me what I can add to it to make it cheaper, telling me what type of insurance would be best for me and why it is. All in all, I thought he was very helpful and I wish whoever uses MyFirst would get to speak to him
Lovely jubley
The process was quick, I was hardly kept waiting, everything was clearly highlighted and the lady I spoke to seemed friendly and patient.
excellent customer service
Dan helped me go through the policy and also was able to answer every question i had regarding this. He also helped me find other ways to make this easier and explained certain terms which i couldn’t understand. I am really happy with them providing insurance.
Despite explaining the complicated…
Despite explaining the complicated situation in full at the start and explaining that may need to cancel, I was not informed that I would be charged £160 for the unopened device and £150 fees to cancel the policy despite being well within the 14 day cancellation period and having explained that there was a high chance of needing to cancel! Buyer beware! Shocking!

Respuesta de MyFirst
Katie was very friendly and helped us…
Katie was very friendly and helped us with our question efficiently.
My first itself I have found really…
My first itself I have found really fantastic! Great customer service. And I really want to carry on with them when it’s up for renewal. The problem is the black box! they really want you to hav it. It’s an absolute nightmare and not accurate in the slightest. I have driven my son’s car, obviously driving spot on, on all speed limits as I was constantly questioning his speed!! Due to the scores! And he was right the box isn’t accurate! You have to be doing under the speed limit to get the stars! I wouldn’t recommend the box! But the company itself, brilliant!
Jess was super helpful and informed
Jess was super helpful and informed. Thank you.
Fantastic support & very quick &…
Fantastic support & very quick & friendly service from Maddie. Thank you
Jonathan was great really helpful
Jonathan was great really helpful
Very friendly service
Very friendly service. Great explanations and breakdowns. Would recommend to friends!
Great Customer Service
Jacob was really helpful at getting me the best deal. He explained everything well and was friendly and patient.
Stellar service
I spoke to Russell to find an insurance policy for my first car, he was super helpful and really went the extra mile to help find the best suited plan for me and the service he provided was excellent, many thanks to Russell and the team for helping me on the road without breaking the bank!
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