Received my device quickly. Setup was straight forward and response to testing was quick and efficient. Follow up call next morning to answer any question. My only concern is lack of info in instructi... Ver más
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Consulta las opiniones de los clientes
The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... Ver más
Very informative. Answered all my questions. Wanted to know a bit about my father. Wasn’t pushing about a purchase when I only wanted information.
I am satesfy(Like it ) how John led me trough set a Contract and how he promise Alert unit was delivered i read instrution charge battery then press botton to activated and few hr... Ver más
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- también en la categoría
- Proveedor de sistemas de seguridad
Escrito por la empresa
Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.
Información de contacto
Suite 3400, 10180 - 101 Street NW, T5J 3S4, Edmonton, Canadá
- 1-888-411-4656
- hello@holoalert.ca
- myholo.ca
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Independence for Mom
Mia and Matthew were very helpful. Received unit a few days late, but it was so easy to setup. Bought this for my mother who lives on her own and 1/2 hour away from me. I have piece of mind knowing she has this added security if something happens.
Very professional
Very professional, they know their product. Not pushy at all.
A big thank you. Customer service was really great
Customer service was really great, David was really helpful and made it very easy to setup my new pendant.
I agree with positive reviews
I agree with positive reviews. I am wearing my belle w on my wrist. I have a Samsung watch on my left wrist. The Samsung is dumb about fall protection. Holo is easy, simple and effective. I tend to have falls and I live alone. The monthly charge is reasonable. I worry less.
The set up girl was great and friendly…
The set up girl was great and friendly answered all our question. My husband will like his independence.
Set this up for this was easy and quick
Set this up for this was easy and provides a measure of comfort to my mom. GPS ensures she has coverage wherever she is. Customer Service is excellent. Very caring and provided clear instructions to put my mom’s concerns at rest
My Holo Fall Detection Pendant or Clip
I like the flexibility of clip and or around the neck easy activation friendly and helpful staff solid guarantee and services. I’m quite happy just activated this product.
Excellent fast delivery
Excellent fast delivery. Setup was fantastic.
My Holo Personal Review
I was called Connor Haakenson to see if we have any questions or were we able to work on the way to set up our new alarm? I thought we should get some information from Connor so he helped us through to call for for help and we pushed the call and an other person asked if we needed some help and are we okay? We told them no that this was a learning help for us and we were very much pleased with their help. Connor was a great help and we would tell our friends about the alarm and how the company was great at getting us informed.
I liked dealing with Connor & I was happy to see they are based in Canada!
I liked dealing with Connor, he was my first contact with Holo. He was not pushed, he was willing to answer all my questions. He even called me back on a holiday. The equipment did take a few days to get here, but I think they have to do some work on their end before shipping. When I inquired, Connor emailed me a tracking # The unit itself is very well made, simple to operate & the reception quality is excellent. Having the unit gives me lot of peace of mind, no regrets on my part!!
It was so smooth and simple to set up
It was so smooth and simple to set up. I feel like I'm going to love this..
I had a good experience with Connor…
I had a good experience with Connor about the system and contract pricing. Expected to receive the system a few days later but didn’t arrive and sent me a message with no specific information. It was the long weekend of Easter and the equipment arrived on Tuesday by post office. The package included instructions and after charging the mobile system I followed instructions and pressed the button and spoke to the attendant who confirmed that the gps was reading my location and the testing was complete.
I received a follow call offering help to connect the system which was already working— he did confirm that the testing was complete. My main question was how to review the number of steps achieved with the system but he was not able to help me because it was not included on my contract and there is extra charge for the app. I wasn’t impressed.
This was very easy
This was very easy. The unit arrived quickly after speaking with Carson on the phone. I then received simple quick instructions from Austin. Going out for a walk now feeling much more secure!
It took a few months before receiving…
It took a few months before receiving the alert mobile
After receiving it the gentleman walked me through the steps which were easy.
Awesome company
I received my unit two days after ordering it. Matthew called the day after and went over the unit and how to use it. Highly recommend
Connor was my first contact with Holo
Connor was my first contact with Holo. He answered all my questions clearly and understandable. I received my Holo within days while visiting family in BC. When I got home Austin called to set up my app. Thank you Austin for your patience in contacting me, and quick and simple set up. Hope i never have to use it 😉
The guy was very helpful
The guy was very helpful
Made me feel good
Gave me a good sence of protection
It was fast and they answered my…
It was fast and they answered my questions
Just had my account activated today
Just had my account activated today. The process couldn’t have been easier or more competent. Austin was very friendly, helpful and supportive and reinforced his offers of ongoing on-demand support. Mia activated my alert quickly, efficiently and pleasantly: What terrific customer service service Holo has provided right out of the gate. Thank you!
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