Received my device quickly. Setup was straight forward and response to testing was quick and efficient. Follow up call next morning to answer any question. My only concern is lack of info in instructi... Ver más
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Consulta las opiniones de los clientes
The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... Ver más
Very informative. Answered all my questions. Wanted to know a bit about my father. Wasn’t pushing about a purchase when I only wanted information.
I am satesfy(Like it ) how John led me trough set a Contract and how he promise Alert unit was delivered i read instrution charge battery then press botton to activated and few hr... Ver más
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- también en la categoría
- Proveedor de sistemas de seguridad
Escrito por la empresa
Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.
Información de contacto
Suite 3400, 10180 - 101 Street NW, T5J 3S4, Edmonton, Canadá
- 1-888-411-4656
- hello@holoalert.ca
- myholo.ca
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Just finished setting up my device
Just finished setting up my device. It was super easy to setup and the support team were knowledgeable and able to answer all my questions. I feel very confident in the product and team.
Prompt service
Prompt service. After bad service from a well known company I decided to switch not only getting great service I save money each month thank you for my peace of mind
Thank you so much for your help and…
Thank you so much for your help and patience as I struggle to claim my independence back, you’ve made it really really easy and I’m I’m thankful for all your staff and how supportive they’ve been for me
The whole process was very professional…
The whole process was very professional and courteous in all aspects, thanks for your help.
The whole process start to finish went…
The whole process start to finish went very smoothly. Employees were courteous and knowledgeable and very willing to answer any questions. Also made sure I fully understood how everything would work. Thank you so much
great service…
I cannot express how completely wonderful the service was both with Chris and Halo,Chris worked out the problems with me to be able to obtain this bit of security that I have now when I am out walking with my little dog, and the set up was a breeze, everyone was so patient with me thru the learning process, I will definitely refer both Chris and Halo Alert, to all the seniors that live in my building, thanks to everyone
These people are amazing!
These people are amazing!! So kind and knowledgeable, they make it easy for you to get one and make you feel safe and secure which was a big worry for me. They also helped after I got it to help set me up. Amazing!!!
It was amazingly professional.The…
It was amazingly professional.The clarity of explanation was incredible. I felt very confident in the whole transaction.
Thank you for your and Carlie's help in…
Thank you for your and Carlie's help in obtaining and setting up the Holo alert device. It was an easy procedure, it went smoothly and may be very useful should anything happen in the future.
My personal experience of setting up my Holo Alert
My personal experience of setting up my Holo Alert with David Krawczyk was one of ease and simplicity. David guided me through the process and astonishingly in under 2 minutes the Holo Alert was completely set up. David’s friendliness was greatly appreciated. I now feel safe and confident should anything happen, help is at my fingertips. Thank you Holo Alert and David Krawczyk. You are a blessing.
Kathy Madden
When the technician made a follow-up…
When the technician made a follow-up call, she answered all my queries as to why the battery was not keeping it's charge for more 24 to 36 hours. Also I really hope that eventually, they make a longer wrist band.
Smooth testing
My test went very smoothly. Directions were very easy to follow.
Carly was extremely patient as there were delivery issues but everything worked out.
She's a very happy & friendly lady. Very pleasant to talk to & answered all my questions.
I'm very happy with the service so far.
The directions were very clear and easy…
The directions were very clear and easy to follow.
I received my alert button this morning, plugged it into the charger, waited the allotted time, tested the battery strength.
When every thing checked out I pressed the call button and received a very quick response.
Very great people to work with. I hope that they don't have to find me in the garden somewhere, but certainly comforting to know that they can if necessary.
From the start I had an awesome…
From the start I had an awesome experience, Chris was very knowledgeable explaining how the device works , what to do once I received the device. Then Karley went over any question I could have. Excellent service. Thank you.
Professional and courteous
All my questions were clearly answered. Using the device is very easy.
Chris was so professional and friendly…
Chris was so professional and friendly I felt 100% confident that what he was telling me about your Holo product was the truth. I didn’t feel that it was necessary to check out any more fall alert systems. Thank you Chris !!
I was very happy dealing with representatives of your company it didnt take vey long to set it jp and the recommendations were very easy to follow and i will be making recommendatiions to my friends
The representative explained everything very clear amd made it vrry simple yo do
Very user friendly and smart alert system
It was very easy to set up the unit to start charging and once I contacted Carlie for assistance she explained to me how to use the unit so that I could share it with my father. The instructions were very easy to follow and it's a really user friendly device. I feel very safe knowing I have the app to help me with notifications as well. Very happy with the customer service!
Expert Tutorials
My experience with Holo Alert has been great. All questions I've had were answered quickly and expertly along with appropriate videos to help.
The battery on the alert item does not…
The battery on the alert item does not last as long as advertised maybe 3 days at most and has to be charged constantly,should this be replaced?
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