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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My daughter had been having some issues claiming compensation from an airline, so contacted these, but in the meantime the airline paid up. This firm then claimed a fee from her of half the refund p... Ver más

Valorada con 5 estrellas sobre 5

From the first meeting I felt confident that the probate process was in very safe hands. Requests and instructions were always clear and concise. I was always kept up to date with developments and lik... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are coming towards the end of the conveyancing process for me and my partner as we are purchasing our first house. Our designated solicitor was Manleen Sidhu and I can't speak on behalf of the ot... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really good experience with My Law Matters. The team was friendly, professional, and always kept me updated throughout the process. Communication was clear, and everything was handled smoothly... Ver más

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4,2

Muy bueno

TrustScore: 4 sobre 5

692 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 60% de las opiniones negativas

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4,2

Todas las opiniones

(692)

222 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service at reasonable price

MyLaw Matters provided an excellent conveyancing service for the purchase of a residential property under a limited company. The team was professional, knowledgeable, and efficient throughout the process. Communication was clear, timely, and proactive, which made a potentially complex transaction feel straightforward and well managed.

I was kept informed at every stage, queries were answered promptly, and the purchase completed smoothly without unnecessary delays. I would highly recommend MyLaw Matters to anyone looking for reliable conveyancing services, especially for limited company.

2 de diciembre de 2025
Opinión espontánea
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Respuesta de My Law Matters

Dear Priti, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Valorada con 5 estrellas sobre 5

As a mortgage broker i send many cases…

As a mortgage broker i send many cases to My Law Matters because i have found their service to be very good. Very professional team that works promptly on every case I have sent, the case workers always take my calls and respond to emails in a timely manner, Iv not found the same level of service from any other firms i have worked with. I will be sending many more cases your way, Keep up the great work!

8 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Wasim, Thank you so much for taking the time to leave us such a thoughtful review.

We really appreciate your continued support and the trust you place in My Law Matters. It’s great to hear you’ve found our team professional and responsive, and that our caseworkers have been readily available when you’ve needed us.

We’re looking forward to working with you on many more cases and will do our best to keep delivering the level of service you’ve come to expect.

Valorada con 5 estrellas sobre 5

Kudos to the team of MLM

Excellent people to work with. Very professional and always finding solutions. I am a broker using MLM conveyancing service for some time and have always found the team extremely helpful, reliable, and great at taking the stress out of the process.

21 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Jasmeet,

Thank you for taking the time to leave us a review. We really appreciate your kind feedback.

That’s exactly what we aim to do for both brokers and clients.

Thank you again for your continued support and we look forward to working with you on many more cases.

Valorada con 5 estrellas sobre 5

Professional and calm

I have used My Law Matters for the third time for my buy to let. I was nervous each time but they handled the cases calmly. On my last two flats Aja even advised me that her team will update promptly and even arranged independent legal advice within the firm. 3 for 3 for My Law Matters. Thank you

8 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Joshua, we have loved reading your kind review and are glad that you found Aja and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

Great service

Great service. Very friendly staff. Quite straight forward but professional. I am very halpy with their service.

15 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Safrain, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 1 estrellas sobre 5

If I could give less stars I would

If I could give less stars I would. Absolutely diabolical service from start to finish. Almost 5.5 months end to end for a simple no chain house purchase, one first time buyer and one seller who was moving into his partners home.

I cannot even begin to explain the tears I have cried from the frustration of dealing with this firm, and almost having our purchase fall through as the seller was losing patience.

Don't bother trying to ring them, they are constantly 'in a meeting'. If you email as they ask you to, it would be more worth your while just screaming into the void, they won't reply.

Mahsa, despite being my allocated point of contact as a legal assistant, could never remember who I was. This is in spite of the fact that for the last 6 plus weeks of the process, I was having to contact her daily! (please bear in mind for the first 4 months I was not doing this and was quite patient).

I only had to resort to this as I discovered an unnecessary delay of almost 2 weeks after speaking to our Estate Agent and Mortgage Broker, after Mahsa didn't promptly respond to an enquiry from the mortgage broker.

A routine additional survey caused a further 2 days of confusion whilst she checked what needed to be done. At this point I was informed that my Conveyancer Ranjit had gone on annual leave, which of course is his right, but I would have expected to be informed and for someone qualified to have been left in control of my case.

The whole debacle caused weeks of delays. It would have been nice to just be honestly told that they had messed up and they were sorry.

I also have email proof from my mortgage provider that the delays were on the end of the conveyancer, and that they had sent emails chasing them up.

Despite me and my partner always responding to requests for information in a timely manner, I never got a confirmation of receipt. And gallingly, on more than 5 occasions I was accused of never responding... and got no apology after sending evidence that I had!!

To say I had a Director acting as conveyancer on my purchase is very worrying also... perhaps too much on his plate?

Even when I got the apparent Operations Manager involved things were not much better!!!

Avoid at all costs. They ruined the purchase of my first home. I will be going to the Legal Ombudsman.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de My Law Matters

Dear Emma, We are sorry to hear of your experience. Thank you for bringing your concerns to our attention. We will be thoroughly reviewing the matter.

Valorada con 5 estrellas sobre 5

I have worked with this conveyancing…

I have worked with this conveyancing firm on multiple cases as a mortgage adviser, and the level of service provided has consistently been exemplary. Communication is clear, timely, and highly professional throughout the process, which makes a meaningful difference for both advisers and clients. The allocation of a dedicated caseworker and an accounts manager for our firm has significantly improved efficiency and made it much easier for advisers to receive regular and accurate updates on cases.
In particular, the caseworker, Aja, has demonstrated a high level of responsibility and professionalism and is someone advisers can consistently rely on. She has always been extremely helpful when addressing queries and is quick to respond with clear, thorough, and accurate updates. I would also like to acknowledge Archana and Neha for their kind, proactive, and prompt follow-ups on any queries raised.
I would have no hesitation in recommending this firm and look forward to continuing a strong working relationship with them on future cases.

12 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Ashir, Thank you for taking the time to leave such a detailed review.

We’re delighted to hear that you’ve consistently experienced an exemplary level of service across your cases, and that our communication and updates have supported both you and your clients throughout the process. We’re also really pleased the dedicated caseworker and accounts manager set-up has helped and made case progress easier to track.

We’re grateful for your recommendation and look forward to continuing our strong working relationship with you on future cases.

Valorada con 5 estrellas sobre 5

Great service

Great service! I got more that I was expecting. Thank you!!

17 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Will, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

Exceptional service

I’m very happy with the service I received for my legal matters. The team was extremely responsive and handled everything with great care. Special thanks to my conveyancers, Bai and Aja, who made the whole process very easy for me as a first-time buyer. 😊

6 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Caroline, we have loved reading your kind review and are glad that you found Aja , Bai and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

Happy

I’m happy with the help I recieved from Bai and Aja

2 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Hawau, we have loved reading your kind review and are glad that you found Bai, Aja and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

My Law matters



My Law matters, especially Neha and Aja, provided excellent service for my clients' conveyancing needs. Their team was responsive, efficient, and helped make the mortgage process smooth. Great support for us..

15 de diciembre de 2025
Opinión espontánea
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Respuesta de My Law Matters

Dear Deepak, we have loved reading your kind review and are glad that you found Neha, Aja and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

happy with the help you received from…

happy with the help you received from Bai and Aja

16 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Marilyn, we have loved reading your kind review and are glad that you found Bai, Aja and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

I am happy with the help i received…

I am happy with the help i received from Bai and Aja

15 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Rafiu, we have loved reading your kind review and are glad that you found Aja, Bai and My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

I am very happy with the help I…

I am very happy with the help I received from bai and aja

17 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Danielle, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

I am very pleased with the service I…

I am very pleased with the service I received. Bai and Aja really made the whole process easy for me as a first time buyer. Thank you!

2 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Bah, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

Good Service.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de My Law Matters

Dear Moulali, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

Good so far!

15 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Laura, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 5 estrellas sobre 5

We had a great service from Sonia &…

We had a great service from Sonia & Selina at my law matters on purchasing our first house, from start to finish their conveyancing service was very professional and organised. They explained everything in detail and gave us a timeline with start to finish and what to expect. Even though the searches took a while we was still kept updated. The whole process of purchasing our first home was stress free thanks to Sonia and Selina. Thankyou very much for all your help and guidance! 😀

1 de junio de 2025
Opinión espontánea
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Respuesta de My Law Matters

Dear Kaydee, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

Valorada con 1 estrellas sobre 5

Slow, hard to get hold of, hidden charges

These solicitors took around 4 months on a property with no chain, did very little for their fee, were very hard to get through to on the phone, took a long time to respond to emails, constant pushing from my end. 18 months after the bill is paid and I thought I'd never have to speak with them again, they crop up out of the blue stating that they accidentally undercharged me £124 and to pay it at my earliest!

Please, for the sake of your sanity, avoid My Law Matters.

14 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Jack, Thank you for taking the time to leave your feedback. We’re sorry to hear about the experience you had, but we’re pleased to confirm that the issue has now been resolved.

Valorada con 5 estrellas sobre 5

Outstanding Service from Start to Finish

I had an excellent experience with My Law Matters and couldn’t recommend them highly enough. From start to finish, their team was professional, responsive, and genuinely supportive. They took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful situation feel straightforward and manageable.
Their expertise and attention to detail really stood out, and I always felt confident that my case was in safe hands. If you’re looking for reliable, knowledgeable, and friendly legal support, My Law Matters is the place to go. Outstanding service all round!

13 de enero de 2026
Opinión espontánea
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Respuesta de My Law Matters

Dear Amit, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

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