I spoke to Sandra, She was very polite, explains things well and was very patient with me. I myriad of questions regarding my set up and the emails I have received and she was able to help me throug... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Nirin was very helpful from start to finish. Responded quickly to my questions and provided clear instructions that helped me find exactly the information I required. The guidance was accurate, easy... Ver más
I contacted My Money Matters with a query regarding my AVC and Nieran who I spoke to was very helpful and patient and explained clearly what i needed to do and the steps I needed to take- I was please... Ver más
Excellent Customer Service, in particular a chap called Nirin who was professional, friendly and efficient. He was also very kind which I was grateful for. Above all though he helped me resolve my pr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Información de contacto
First Floor, 5 Fleet Place, EC4M 7RD, London, Reino Unido
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Excelente
607 opiniones
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Useful content
18 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
The person on the call was very polite…
The person on the call was very polite and encouraged me to ask questions this helped to make sure the discussion was very fruitful for me
18 de septiembre de 2026
Respuesta de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Quick and accurate advice followed by…
Quick and accurate advice followed by updating requirements
17 de septiembre de 2026
Respuesta de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
My Money Maters User Experience
The person I spoke to was very open and honest in what they could help me with and what they couldn't. Very professional and polite
18 de septiembre de 2026
Respuesta de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Clear slides
Clear slides , pace
My Chat function was turned off, unsure why
17 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Great session 😊
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on board with.
17 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Joined a Money Matters webinar today
Joined a Money Matters webinar today. Pensions can be very confusing but the session was really informative and interesting and gave me a bit of confidence to put a bit of time into planning for my retirement.
17 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
I found it insightful
17 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
The whole process of requesting…
The whole process of requesting information and receiving that information was quick and easy. Sandra was polite and professional and made me feel at ease. I requested further information that was sent promptly by email . In all a great service .
17 de septiembre de 2026
Respuesta de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Excellent customer service.
Polite, respectful with clear concise information.
15 de septiembre de 2026
Respuesta de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Respuesta de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Money matters helped me
Narin was very patient with me whilst I was trying to amend my A,V,C,'s. We had to keep going through things to get it right. Thank you so much.
17 de septiembre de 2026
Respuesta de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Respuesta de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very clear and concise webinar
Very clear and concise webinar - made clear a lot of grey areas surrounding pensions. I enjoyed the physiology behind it also - thank you Greg March, you have a good clear way of describing things 👍
16 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Respuesta de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Great explanation of the LGPS pension…
Great explanation of the LGPS pension and the shared cost AVC . Lots of new information which is very useful .
16 de septiembre de 2026
Opinión espontánea
Respuesta de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Prompt Response as great service all…
Prompt Response as great service all user error on my part!
15 de septiembre de 2026
Respuesta de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Brilliant service
Brilliant service, couldn't fault it
Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was really understanding. Nothing was too much trouble.
And I have to say, her accent was lovely, warm and friendly, it genuinely made the call a pleasure.
Would highly recommend.
Thanks again, really appreciated the help.
15 de septiembre de 2026
Respuesta de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Quick and effective assistance offered
Quick and effective assistance offered. In fact, every time I have sought assistance from Money Matters Support it has been quick, polite and very helpful.
15 de septiembre de 2026
Respuesta de my money matters.
Hello Dave,
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Great Service
Great Service, Katie sorted my issue in no time and with no fuss.
15 de septiembre de 2026
Respuesta de my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
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