Positive Experience My Pension Expert staff were professional knowledgeable and respectful They kept me regularly updated during the process of accessing my funds from my pension provider and se... Ver más
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Consulta las opiniones de los clientes
I spoke with a financial adviser and told him what I would like to do. He gave me somethings to think about and time to go over our conversation. Emailed through different annuity quotes and t... Ver más
La empresa ha respondido
I'm not great at financial matters and had spent some time trying to work out the best way to access my pension pot, and how. When I finally took financial advice it was a very easy process that was... Ver más
La empresa ha respondido
As a newcomer to pensions I feel I have been well advised. The people I dealt with were well informed and attentive. I could be honest about what I wanted to achieve without every feeling pressured in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Escrito por la empresa
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Información de contacto
Colonnades house, DN1 3BW, Doncaster, Reino Unido
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4,7
Excelente
7 mil opiniones
Ha contestado el 100% de las opiniones negativas
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Documentation delays. If at the start of the process all the…
If at the start of the process all the relevant information and documents had been requested, certified copies ect. It would have shortened the length of time required to complete. Information was forthcoming and requests from third parties passed on but much of the required documentation could have been sorted initially, seemed to be regular delays acquiring docs (certified copies) .
A smooth enough if time consuming process.
1 de mayo de 2026
Excellent service ,and kept well…
Excellent service ,and kept well informed at every stage of the process.
1 de mayo de 2026
Pension Expert Review
Everything went through very smoothly.
I was kept up to date with the process as it progressed. Pension Expert guided me through each step of the process and advised me accordingly.
1 de mayo de 2026
Friendly and knowledgeable advice
Friendly and knowledgeable advice. Kept informed of all stages.
30 de abril de 2026
Very knowledgeable staff and easy to…
Very knowledgeable staff and easy to contact
30 de abril de 2026
Very good communication throughout …
Very good communication throughout the transfer with all questions answered promptly and easy to understand.
29 de abril de 2026
Straightforward and clear.
16 de abril de 2026
Positive experience My Pension Expert staff were…
Positive Experience
My Pension Expert staff were professional knowledgeable and respectful
They kept me regularly updated during the process of accessing my funds from my pension provider and setting up my new provision
There were delays but I was assured that My Pension Expert staff were resolving them as quickly as possible and they gave me the confidence to believe them. The eventual timescale they gave me was accurate
Their charges seem fair although I haven’t got a benchmark to compare them
16 de abril de 2026
Perfect advice for a newcomer to pensions!
As a newcomer to pensions I feel I have been well advised. The people I dealt with were well informed and attentive. I could be honest about what I wanted to achieve without every feeling pressured into making a hurried decision. I would be happy to recommend this business.
16 de abril de 2026
Respuesta de My Pension Expert
Hi Thomas,
Thank you for your wonderful review! It is great to hear that you felt supported and well-advised throughout the process. We are also glad that our team's knowledge and attentiveness made a positive impression!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Really friendly and professional service…
Really friendly and professional service. The team were very responsive to questions and queries and technical issues with forms were resolved quickly.
22 de abril de 2026
Respuesta de My Pension Expert
Hi Customer,
Thank you for your 5-star review! We are pleased to hear you found the service friendly and professional, and that the team were responsive to your questions. It is also great to know that any technical issues were resolved quickly. If you ever need anything in the future, we are always here!
Elyse at My Pension Expert
So easy and great service
So easy and great service
Not pushy , several phone calls and explained really well
I had no idea so good that they took the time to discuss throughly
Once I decided it was simple and no fuss
Email correspondence and very quick
Not as cheap as some but you get ongoing advise and I didnt want to handle it myself
Great service
22 de abril de 2026
Respuesta de My Pension Expert
Hi Janette,
Thank you for your lovely review! We are very pleased to hear you found the service easy to use and not pushy, and that everything was explained clearly throughout.
It is great that you felt supported while taking time to consider your options and that the process was smooth once you made your decision. We are also glad the communication was prompt and straightforward. We are always here if you need further support!
Elyse at My Pension Expert
Very clear explanations
Very clear explanations. I felt that advice was appropriate and relevant to my personal circumstances
22 de abril de 2026
Respuesta de My Pension Expert
Hi Amir,
Thank you for your kind review! We are pleased to hear the explanations were clear and that the advice felt relevant to your personal circumstances. If you ever need anything in the future, please don't hesitate to reach our!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Craig,
Thank you for your review! We are pleased to hear you found the communication exceptional. If there is anything we could've done to make the experience a 5-star, please let us know!
Elyse at My Pension Expert
I spoke with a financial adviser and…
I spoke with a financial adviser and told him what I would like to do. He gave me somethings to think about and time to go over our conversation. Emailed through different annuity quotes and took time to ensure that my requirements were met and I understood everything.
I was allocated a specific person for my account. It was good to have a point of contact via phone, email or, their App.
I had a few issues around my pension pots and My Pension Expert were on the ball with speaking to the companies involved.
I am extremely grateful for the assistance they provided me. The fee for the work was reasonable.
9 de febrero de 2026
Respuesta de My Pension Expert
Hi Les,
Thank you for your glowing review! We are very pleased to hear you felt supported throughout the process and that your adviser took the time to explain your options clearly and provide the information you needed to make informed decisions.
It is great to know having a dedicated point of contact and access via phone, email and the app made things easier for you. We are also glad our team were able to step in and help resolve the issues with your pension providers promptly! If you ever need further support, we are always here!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Customer,
Thank you for your 5-star review! We are pleased to hear you were happy with the service. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Financial guidance made simple!
I'm not great at financial matters and had spent some time trying to work out the best way to access my pension pot, and how. When I finally took financial advice it was a very easy process that was clearly explained. I never felt pressurised and everything was completed within the timeframe given. I am very grateful for all the help I received and would happily recommend this company.
13 de abril de 2026
Respuesta de My Pension Expert
Hi Anne,
Thank you for your lovely review! It is great to hear the process felt straightforward and clearly explained, especially when pensions can feel overwhelming at the start. We are also glad you felt no pressure throughout and that everything was completed within the expected timeframe!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Good experience
Good experience, lots of contact & regular updates.
I would recommend to anyone feeling confused about combining pensions & transfers.
15 de abril de 2026
Respuesta de My Pension Expert
Hi T Deane,
Thank you for your 5-star review! We are pleased to hear you had a good experience and found our communication and regular updates helpful. e understand pensions and transfers can feel complex and we are glad we could make things clearer for you!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
I want to talk about withdrawing some…
I want to talk about withdrawing some of my funds which over five years have hardly gained anything I now wish I had put the money in to ISAs . I’m now told I have to wait a week to speak to an advisor to get my own money.
16 de abril de 2026
Opinión espontánea
Respuesta de My Pension Expert
Dear Brian,
Thank you for your feedback. We’re sorry to hear how disappointed you’ve been, both with the performance of your investment over the past five years and with your recent experience trying to access your funds. We appreciate how frustrating this must feel, especially when comparing it to alternatives such as ISAs.
As a regulated firm of financial advisers we must ask that our clients speak with an adviser before making a withdrawal to ensure everything is handled in line with financial regulations. However, we understand that the delay you’ve experienced isn’t acceptable, and I’m sorry for the inconvenience this has caused.
We have passed your comments on to our Compliance Team, who will investigate the matter and be in contact soon.
Elyse at My Pension Expert
All friendly and professional staff
13 de abril de 2026
Respuesta de My Pension Expert
Hi Patrick,
Thank you for your 5-star review! We're delighted to hear you found our team friendly and professional. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Friendly staff and highly professional…
Friendly staff and highly professional service
17 de abril de 2026
Respuesta de My Pension Expert
Hi Nigel,
Thank you for your kind review! We're delighted to hear that you found our team friendly and our service highly professional. We are always here if you need further assistance!
Elyse at My Pension Expert
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