The process was easy. Not rushed at all and all my questions anticipated and actioned. Assurances are given throughout and advisors and staff are transparent about their fees from the start. The proce... Ver más
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Consulta las opiniones de los clientes
Always available to talk to if required. My only negative is that you don't know who you will be talking to when you phone up, so they have check back on conversations you had with other staff.
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After our ISA changing company we have been with My Pension Expert for about a year. Our review was organised very efficiently and conducted professionally. We also requested some advice on a new inv... Ver más
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The pension experts were very helpful and knowledgeable. The only downside was that getting the funds from the original companies was very slow. After the funds arrived the pension was set up very qui... Ver más
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Información sobre la empresa
Escrito por la empresa
We are not a lead generation website that will sell your data to third parties. We are a company of Diploma qualified Financial Advisers and we process £millions in At Retirement products each month. Don't retire without us.
mypensionexpert.com Details
Escrito por la empresa
- We will help you get the most out of your pension fund
- Choosing the right retirement option is one of the most important financial decisions a person will ever make. My Pension Expert searches and gives advice from the whole of the retirement market to help you secure the best possible pension income available to suit your individual circumstances.
- Professional Service
- We promise to provide you with a friendly, helpful and efficient service throughout, that will leave you free to enjoy your retirement safe in the knowledge that you have got the absolute maximum potential from your pension fund.
Información de contacto
Colonnades house, DN1 3BW, Doncaster, Reino Unido
- 01302 639540
- info@mypensionexpert.com
- mypensionexpert.com
4,7
Excelente
7 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
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They kept me informed and updated every…
They kept me informed and updated every step of the way.
29 de mayo de 2026
Respuesta de My Pension Expert
Hi Customer,
Thank you for your 5-star review! We’re pleased to hear that you felt informed and updated at every step of the way. We are always here if you need further assistance!
Elyse at My Pension Expert
No pressure ,lots of support. Excellent service.
From the very first contact every person that I spoke to, had email contact with or in someway dealt with at My Pension Expert ,was helpful and supportive. Making such an important decision as what to do when a pension matures is so stressful and overwhelming but I was guided through every step . The financial advisor listened to my thoughts and concerns and really tried to put my mind at ease . I never felt pressured , and queries were replied to promptly .Once I had made my decision I was helped with the relevant paperwork and was regularly kept up to date with how things were progressing . I didn't have to do any of the chasing with the old or new pension Companies .
Excellent service worth every penny .
31 de mayo de 2026
Respuesta de My Pension Expert
Hi Tina,
Thank you for your glowing review! We’re truly pleased to hear that every member of our team you dealt with was helpful and supportive from the very first contact. We’re especially glad your financial advisor took the time to listen to your thoughts and concerns and that you never felt under pressure!
Elyse at My Pension Expert
An easy journey
Staffs were curtious and we'll informed. They explained everything in n easy to understand language. We were kept updated on how things were proceeding on a regular basis.
28 de mayo de 2026
Respuesta de My Pension Expert
Hi Malcolm,
Thank you for your wonderful review! We’re delighted to hear that our staff were courteous and well informed, and that everything was explained clearly and in an easy to understand way. We are always here if you need further support!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Leslie,
Thank you for your review! We’re glad to hear you found the service friendly and that everything was fully explained. We appreciate your feedback!
Elyse at My Pension Expert
Good understandable information
Good understandable information. Lots of patience, and explanation of the process.
Happy
27 de mayo de 2026
Respuesta de My Pension Expert
Hi Helen,
Thank you for your lovely review! We’re really pleased to hear that you found the information clear and easy to understand. If you ever need anything, we are always here!
Elyse at My Pension Expert
The whole process was dealt with…
The whole process was dealt with seamlessly and was taken good care of and given good advice when my knowledge of pensions was limited
31 de mayo de 2026
Respuesta de My Pension Expert
Hi Alan,
Thank you for your kind review! We’re so pleased to hear that you found the process seamless and felt well supported throughout. We are always here if you need further assistance!
Elyse at My Pension Expert
Clear explanations and very personable…
Clear explanations and very personable staff
18 de mayo de 2026
Respuesta de My Pension Expert
Hi G Guinn,
Thank you for your 5-star review! We are so glad to hear that you found our explanations clear and our staff personable. If you need anything in the future, we are always here!
Elyse at My Pension Expert
Great service from start to finish
Great service from start to finish . Highly recommended
29 de mayo de 2026
Respuesta de My Pension Expert
Hi Jacqui,
Thank you for your kind review! We’re delighted to hear you were pleased with the service from start to finish. We are always here if you need assistance!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
Request Resolved
Unfortunately, for the second time we were not informed that our IFA was unavailable (possibly long term) and our latest request for an update on various matters was not picked up for over two weeks. That said, as soon as MPE did respond, our requests were handled quickly and professionally and we were kept informed of progress at all times. It was a little bit confusing in that we were emailed by different members of staff on the same issue and not by a single point of contact. Our recent telephone conversation with a senior member of staff was extremely helpful and constructive and put our minds at ease. It’s a shame that face to face annual reviews have gone, but that is industry standard. We do feel confident in MPE handling our financial affairs.
29 de mayo de 2026
Respuesta de My Pension Expert
Hi Customer,
Thank you for your feedback! We are sorry to hear about the delays and the confusion around communication and point of contact, and we appreciate you highlighting this.
We are pleased that once we responded your requests were dealt with quickly and professionally, and that your recent conversation with a senior member of the team was helpful and reassuring.
If you ever need further assistance, please don't hesitate to reach out!
Elyse at My Pension Expert
Cannot fault them
29 de mayo de 2026
Respuesta de My Pension Expert
Hi Kathy,
Thank you for your 5-star review! We're really pleased to hear you had such a positive experience. If you ever need anything in the future, we are always here to help!
Elyse at My Pension Expert
The whole process was a positive…
The whole process was a positive experience, they took into account my situation and listened to my wishes. With their help I was able to make an informed decision from the options available to me. Everybody was very helpful and kept me informed throughout the whole process.
29 de mayo de 2026
Respuesta de My Pension Expert
Hi Phil,
Thank you for your lovely review! We’re so pleased to hear that you had such a positive experience with us. We’re glad we could help you make an informed decision and that our team kept you updated every step of the way. We are always here if you need further support!
Elyse at My Pension Expert
I found the people I dealt with to be…
I found the people I dealt with to be open, friendly and honest. They went out of their way to ensure I understood what they were advising and I never felt even remotely pressurised into making a decision
21 de mayo de 2026
Respuesta de My Pension Expert
Hi Customer,
Thank you for your kind review! We’re delighted to hear that you found our team open, friendly and honest throughout the process. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
I was in a predicament
I was in a predicament regarding redundancy and needing to pay off my mortgage as soon as possible, together with paying-off additional debt/s. Thanks to the priority afforded, I was able to meet my commitment/s through accessing cash at the earliest opportunity. Reece in particular was fantastic, Ben as well from the outset, and wouldn't hesitate to request assistance in the future. Thank you.
28 de mayo de 2026
Respuesta de My Pension Expert
Hi David,
Thank you for your lovely review! We’re really pleased to hear we could help you through a difficult situation and that you were able to access funds when you needed them most. We will also make sure your kind words onto our team.!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Nigel,
Thank you for your kind review! We’re delighted to hear you found the service great and the advice helpful. We are always here if you need further support!
Elyse at My Pension Expert
Icame across this company on social…
I came across this company on social media while trying to arrange my pension by myself.They didn’t pressure me to sign up but pointed out to me the difficulties I could face with that course of action.They explained clearly the procedure they would adopt for me,the timescale and the cost so I knew all along what I would receive and how much I would pay.Overall an excellent service provided by friendly professionals that I cannot fault.
25 de mayo de 2026
Respuesta de My Pension Expert
Hi Paul,
Thank you for your review! We’re pleased to hear you found our team clear, friendly and professional, and that everything was explained to you throughout the process. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Philip,
Thank you for your 5-star review! We’re so pleased to hear everything went so efficiently and smoothly. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Getting advice that wasn’t over my head…
Getting advice that wasn’t over my head and in a way I could understand.
16 de mayo de 2026
Respuesta de My Pension Expert
Hi Robert,
Thank you for your 5-star review! We’re so pleased to hear the advice was explained in a way that made sense and didn’t feel overwhelming. If you ever need further assistance, we are always here to help!
Elyse at My Pension Expert
Moved my work pension over to a way I…
Moved my work pension over to a way I could use the pension as I became more less healthy
21 de mayo de 2026
Respuesta de My Pension Expert
Hi Adrian,
Thank you for your review! We are pleased we could help you move your workplace pension into a more suitable arrangement for your circumstances and that the process felt manageable during a difficult period with your health. If there is anything more we can support you with in future, please do not hesitate to get in touch!
Elyse at My Pension Expert
Respuesta de My Pension Expert
Hi Sally,
Thank you for your 5-star review! We are really pleased to hear you found the team helpful and that everything was made easy to understand. We are always here if you need further support!
Elyse at My Pension Expert
Great professional service
Great professional service. We were fully informed at every step leading to a smooth transition of my pension from my previous provider to my new provider. I would fully recommend My Pension Expert if anybody is looking at doing the same thing.
25 de mayo de 2026
Respuesta de My Pension Expert
Hi Colin,
Thank you for your wonderful review! We are really pleased to hear you felt fully informed throughout and that the transition of your pension went smoothly from start to finish. If you ever need anything in the future, we are here to help!
Your recommendation means a lot to us, and we truly appreciate your support. If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. For more information, go to https://mypensionexpert.com/raf/
Elyse at My Pension Expert
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