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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unfortunately its a scam They never intended to deliver the purchased goods. They just keep you waiting long enough. "Please just a bit of patience sir, we have high order load" Because they... Ver más

Valorada con 1 estrellas sobre 5

Wow. Their advertising is so professional. Their web page is easy to navigate. Their payment processing is seamless. They just forgot one itsy bitsy detail. They need to produce the product they dupe... Ver más

Valorada con 1 estrellas sobre 5

Same story as everyone else on here. Unfortunately I did not do my research and ordered from this crap company. Was confused at first as to why my credit card was charged immediately but I did not rec... Ver más

Valorada con 1 estrellas sobre 5

Big scam. Ordered two prints / digital downloads: - the first was ordered 8/14, still haven't received an ETA / shipping info, so stopped cc payment. - the second was ordered 8/15; received the... Ver más

Información sobre la empresa

  1. Tienda de suministros artísticos
  2. Artista

Información proporcionada por diversas fuentes externas

Royal Portraits curates authentic 19th century portraits and Renaissance era oil paintings and combines them with your face. The process is very simple. You upload a photo, and our insanely talented team of world-class artists will do the rest.


Información de contacto

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Muy malo

TrustScore: 1 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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(130)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This SCAM company has changed its name…

This SCAM company has changed its name to “Masterpiece Me” FYI!! In the last week, and shut down their other website. Do not order! The website is the nearly the same with same info and examples, including small details in the shipping information.

25 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

It's a complete scam

It's a complete scam. It starts with a good idea, great marketing, great follow-up, but as soon as the time passes by that's where you find you've been tricked. Professional scumbags. They even spend their time erasing comments on facebook. Too bad they cannot erase the likes and dislikes.
I despise however does this.

23 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

SAME!

SAME!! I ordered Nov 20 I got an email two wks ago stating it would be shipping soon then nothing NOW THE SITE IS DOWN?!? What the actual...SERIOUSLY??? I’m pissed.

23 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Angry Customer

I ordered two portraits at the beginning of Oct. They were supposed to be Christmas presents. I have not received either one. I also get the same emails about them having problems with a new shipping company. I am so disappointed and angry. Those were supposed to be the "coolest" gifts. I paid for them and got nothing.

19 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

If only I could give negative stars

If only I could give negative stars. This company is a complete scam. I ordered 7 weeks ago and was never even sent a confirmation number. Fortunately I took a screen shot when I ordered it. Never got shipping info, but receive countless emails every day about their “flash sales”. They even had the audacity to send me an email asking “are you LOVING your new portrait?” When I responded and said NO I HAVENT EVEN GOTTEN IT, I get the same old automated message “we’re busy please be patient”. They also tried to tell me they switched shipping companies and that’s what the hold up is. LIES. No one has ever given me even an estimate of when my package will be shipped, and after seeing all these reviews, I realize I will never be getting it. They also go through and delete all the negative comments left on their Facebook posts. So disappointed that I won’t have Christmas gifts to give to my family. I can’t believe this site is still operational. This company needs to be shut down and the employees should be sued or put in prison.

13 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Like others, feel cheated and scammed

Ordered November 7. Here we are at December 11 and I now can’t give my parents their main gift for Christmas when we meet for a few days on the 14th. Oh and we only see each other once a year. Thanks Royal Portraits or should I say “Scam Portraits”.

Customer service is a joke. They have an email account that may or may not get back to you. My order was “getting ready to be shipped” on November 28. And now today I get an email that it’s being sent over for design???? Which one is it and how did we go backwards in the design process?

I ordered a similar product from Canvasist for my girlfriend’s parents. It came in just 2 weeks if anyone wants another option.

11 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THEM

They never sent confirmation but I had copy of order in my history. Charged immediately but now cannot even give me a estimate of delivery. DO NOT ORDER FROM THEM. Feel cheated.

7 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took my money

Ordered portrait as gift for my husband for Xmas back on 10/05/2020. Took my money immediately. Did not send any confirmation or tracking code. CONSTANT emails for products, though. We are now 18 days until Xmas and no one is responding to me. Auto generated email saying due to high volume to be patient for their response. That was 5 days ago. After reading all these reviews, I now realize I've been scammed. I recommend avoiding this company completely.

7 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a portrait on 10/26/2020 and…

I ordered a portrait on 10/26/2020 and it is 12/5/2020 and I have not received a tracking number for delivery. They give a time estimate of 5 weeks. I emailed for an update and have only gotten this: "We are currently experiencing high volumes, our sincere apologies for the inconvenience. Rest assured we will get back to you as soon as possible.In the meantime, we appreciate your patience and understanding"

5 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order back on August 8th…

I placed an order back on August 8th for my father’s birthday. It’s been over 3 months and I have not received my order. Every time I reach out someone answer but gives me some lame excuse why it’s taking so long. It’s extremely annoying having to reach out over and over again and not receive anything. I asked for a discount for the huge inconvenience but they denied my request. Please save your money and don’t fall for their special offers. Pass the word around so no one falls for this scam on cyber Monday.

30 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM !

SCAM !! Big scam , I didn’t receive my portrait , didn’t got my money back , and it’s been 2 months

26 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam.

Scam.

This is an update from earlier in the month.

Having ordered a single portrait on the 11th of September, I received a mail claiming the tracking details were on the way-never happened.

A number of emails were sent-which received automated replies.

Having complained to BBB a couple of weeks later they wrote to me!

Someone called 'Nas" claimed that they are "migrating to another shipping company".Another stall tactic. Utter BS.

Complain to BBB and spread the word people.

21 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t bother with this company

I ordered a pillow on July 15 and as of November 15, 2020 I still don’t have the product. They do answer my emails thanking me for my patience but otherwise their service is terrible. Save your money.

17 de noviembre de 2020
Opinión espontánea

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