I was apprehensive at first when I placed order, then a few days later I got a call (which I was quite shocked) in order to help tailor the contents of a box. Instantly I was impressed for that's good... Ver más
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Consulta las opiniones de los clientes
Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... Ver más
I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... Ver más
La empresa ha respondido
Remember when you were a child how excited you got at the mystery from a Lucky Bag? A paper bag containing sweets, toys, temp tattoo 's and magical wonder of the possibilities of what may be... Ver más
Información sobre la empresa
Escrito por la empresa
Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.
Información de contacto
Reino Unido
- mysteryboxshop.com
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Box Full of great stuff
My mystery box took over a week to arrive and I did have to email but when it did arrive it was full of great stuff and my daughter was very happy with her box we will be ordering more in the future.
Happy teenager
My son was over the moon with the gifts in his teenage box going to order more for Christmas and not just for him for all the family as well .
Did have an issue but great customer service
My first order was delayed because of a huge surge of orders which I understand. Someone from mystery box rang me to apologise and explain and they didn't expect such a surge due to everyone ordering after Cole and abbie opened there box. My dad loved his box and my son is to open his this week for his birthday. Their customer service is next to none. Even the market manager went into the warehouse to help with back log. I will be ordering again as it was fantastic value for money and great products. They are sending a token as an apology as they never expected for their boxes to take off the way they did. Thank yous mysteryboxshop
What fun !!!
What fun !!!! Great box and brought a lot of fun. Only criticism would be this was for my 82 year mum(although a very young 82) I felt a lot of the stuff in the box was geared to a much younger age. Definately worth the money and brought alot of fun. Thank you
I really loved my mystery box
I really loved my mystery box. Had so many lovely items in.
I was a bit unsure about ordering at…
I was a bit unsure about ordering at first but I'm glad I did I loved my £29.99 mystery box the contents were brilliant so I ordered 2 more mystery boxes can't wait for them to arrive feeling excited
Great customer service
Customer service very helpful, will buy from them again,
Nice to choose a catagory then get a complete surprise when open box

Respuesta de Mysteryboxshop
Excellent customer service and products.
**Edit**
Review changed from 1* to 5*
It's very rare to find a company that offers such a personalised level of customer care and it really is appreciated. Long may it continue. Thank you!
Reason for the change of review
->
I had a phonecall from Shamus on Saturday (23/09/23) apologising for the delaying in getting my first mystery box sent out (only worsened by the fact that once I eventually received it, one of the items had smashed during delivery). He couldn't have apologised more and not only did he offer to replace the broken item, he also offered to send me out a mystery box free of charge as a way of apologising. The new mystery box arrived today and I couldn't be happier with the contents!
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Ordered a £49.99 box on the 16th August, received an email with my order on but no dispatch date. Left it a few days and emailed on Saturday, as the box is for a present, to which I received a reply saying they'd have a chat to the team about my order on Monday (21st) and I still haven't heard anything. A little bit of communication wouldn't go amiss! Really starting to think that I've been scammed..

Respuesta de Mysteryboxshop
I bought 3 small ones to see what it…
I bought 3 small ones to see what it was all about,home,woman, and small girl, woman and home were OK but girl one wasn't what I thought it would be as she's only 5

Respuesta de Mysteryboxshop
Mystery Box Teenage Boy
Received parcel full to brim with exciting boy toys. My son loved contents and mystery of it all. Great value and great staff. Thank you

Respuesta de Mysteryboxshop
Great
Delivered on time and my wife loved the contents of the box. I will be buying one again.

Respuesta de Mysteryboxshop
Damaged Items (Now sorted)
Box was delivered no problem but some items were damaged and had leaked. Was meant to be a birthday gift but was rather disappointed.
UPDATE
They replaced the box and the service team was very helpful

Respuesta de Mysteryboxshop
Not age appropriate
Box arrived. No way it was for a teenager. I gave it to my 6 year old niece!!!

Respuesta de Mysteryboxshop
Oh my god the best mystery box I've…
Oh my god the best mystery box I've ever had. I was blown away with everything in the box and how much there was. I only ordered a 30 pound box but there was clearly over 70 pounds worth in there and all quality stuff. Not like some ive opened and there really isn't much in there. Even my son commented how good it was. Can't wait to order again. Fantastic company

Respuesta de Mysteryboxshop
Brilliant value excellent contents…
Brilliant value excellent contents first time trying will definitely be ordering more
Fantastic box
Fantastic box, full of goodies. My husband was thrilled with it. Thank you x
Delivered fast but contents not the value at all
Delivered in 3 days which was good.
The contents were not £60 worth though. Ordered the £30 box which then means £60 worth of product. Searched all products online using their highest value and didn’t even get close, was a shame. Good idea but £30 box not worth it.

Respuesta de Mysteryboxshop
I had a very good experience with mystery box and my partner's birthday
I had a very good experience with this company they even rang me to confirm what I wanted and didn't want for my partner's b-day present. They did ring me in her birthday but it arrived the next day at no extra cost. As for the box I'd like tape that's like Amazon paper based so easy to recycle. But other than that no complaints. The contents was so much far more than I expected. The contents was all quality stuff and so much . They say twice the value but after a quick bit of research it was way more for £30 my partner got well over £100 worth of stuff and all things she likes even some quality nail products so she could pamper herself. Plus so much more. Face masks,nail products from nails,polishes,files,a electric buffer,also make-up brush cleaner something she'd been thinking about getting. I can honestly say it was well worth it and if your box was like my partner's you won't be disappointed. If you're struggling at Christmas. Get a box split it all up and you'll be able to gift to so many family and friends 🫶👌😉👍💪🌟🤗

Respuesta de Mysteryboxshop
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