I was apprehensive at first when I placed order, then a few days later I got a call (which I was quite shocked) in order to help tailor the contents of a box. Instantly I was impressed for that's good... Ver más
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Consulta las opiniones de los clientes
Absolutely fantastic!!! From ordering to delivery is pretty damn quick? Ordered 3 boxes and they arrived well within the estimated delivery time? They outdo themselves at every turn, filling the boxes... Ver más
I ordered a mystery box from Mysteryboxshop and found the experience to be average. The items were decently packaged and varied, but some of the contents felt cheap and could easily be found at a lowe... Ver más
La empresa ha respondido
Remember when you were a child how excited you got at the mystery from a Lucky Bag? A paper bag containing sweets, toys, temp tattoo 's and magical wonder of the possibilities of what may be... Ver más
Información sobre la empresa
Escrito por la empresa
Mystery Boxes are perfect for birthdays, anniversaries & any other occasion. Give the gift of suprise & joy today.
Información de contacto
Reino Unido
- mysteryboxshop.com
4,7
Excelente
219 opiniones
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Absolutely above and beyond
Absolutely above and beyond! I wasn’t initially happy with my box,contacted these guys and got an email from Shamus.What fantastic customer service.I didn’t get the usual “mystery box so suck it up.”
I explained my concerns and Shamus was very understanding and even welcomed some suggestions in regards to marking what kind of items a child was in to.By narrowing down likes and dislikes this would definitely help with children’s boxes I feel.
When I wasn’t able to return the box as I don’t have transport and am new to the area, Shamus offered to personally pick up the box from my house and send out a new one.Box was collected at a convenient time for me,and when I mentioned in passing it was for my daughters birthday Monday (despite me happy to wait) Shamus took it upon himself to rush getting my box sorted and personally delivered it to my house within a few hours of his last visit.
I can’t rate the customer service highly enough,and a massive personal Thankyou to Shamus for making sure my lil girl was happy and didn’t go without,genuinely an amazing act of kindness and I can’t stress how much it was appreciated! These guys are great,just be sure to give them some ideas in the notes to help them and their team will smash it every time! The new box was absolutely on point,loads of girlie bits,arts and crafts,LOLs,powderpuff girls,nail varnish! Just fab Thankyou
9 de junio de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you, Najwa. It was our pleasure. We are delighted to have had the chance to keep your respect and deliver on our promises. We hope it's a wonderful birthday!
Was a brilliant gift for my wife's…
Was a brilliant gift for my wife's birthday- full of surprises- and no stress for me,might have to work out my own next year unless your product is continually changing? I'd like to know if there are various ions for future reference?
12 de mayo de 2023
Respuesta de Mysteryboxshop
Hi Richard, Thank you for this superb review. We are delighted to learn that your wife's birthday gift was well received. Our products are ever-evolving and we look forward to serving you again.
Best mystery box.
Best mystery box i have ever got. A bit late due to an error on dispatch, but got it in the end. Already ordered my second box..
12 de mayo de 2023
Respuesta de Mysteryboxshop
Thank you, Michael. We apologise for the delay but are delighted that you were happy with your mystery box. We look forward to serving you again and thank you for your custom. It's our pleasure.
Excellent value for money
Excellent value for money! Was amazed how much was inside the £30 Mystery box, and most of it was pretty useful too. I was pleased that I choose this as an extra present for my Brother's birthday!
28 de abril de 2023
The Perfect mystery birthday present
So much variety and so many products for an amazing price. My mum loved every bit of it as there was so much different and unique things in it that she never knew she needed. Definitely the perfect gift for your mother if you didn’t know what to get her.
16 de mayo de 2023
Respuesta de Mysteryboxshop
Hi Jayden,
Thank you, for taking the time to give us this great review. We are delighted that your mother loved her Mystery Box. We look forward to serving you again, should you have a birthday or other occasion to celebrate.
Lovely things inside the mystery box
Lovely things inside the mystery box, well worth it.
7 de mayo de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you, Shimo. We are delighted that you enjoyed your Mystery Box Shop experience. We are grateful for your review.
Birthday present.
Brought as a gift which was well received. A good variety of items. Delivered on time. I was kept informed throughout.
12 de abril de 2023
Respuesta de Mysteryboxshop
Thank you, Sarah. We are grateful for your review and happy to learn that you liked the items/surprise experience.
Great value boxes
I told my husband that all I want for my birthday is a surprise. Knowing I've always wanted to try a mystery box, he chose one from mysteryboxshop.com. It was definitely a worry as there seem to be a lot of scam ones, but the reviews here gave him the confidence to go ahead. He bought a £50 women's box and I'm over the moon. The first 2 items I pulled out covered the £50! It was jam packed with a very eclectic mix of great quality products. 1 or 2 things I won't use but can easily gift on. I'm going to request another one for Christmas! I definitely recommend
29 de abril de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you, Claire, for this lovely review. It was our pleasure and we look forward to serving you again. We make a genuine effort to provide a superb mystery box experience and we are delighted to learn that you enjoyed yours.
Great idea when you can't think what to send!
Haven't heard back yet from recipient but otherwise very happy
14 de abril de 2023
Respuesta de Mysteryboxshop
Thanks, Rachel. We appreciate your review and feedback. The website says between 5-7 working days. However, sometimes we send the mystery boxes out the very next day.
Brilliant customer service
Very, very impressive service.
There was a problem with some of the items and personalised message unfortunately but when they were contacted they called back and apologised for the error. The company rectified the message and sent new items the same day and the communication was very professional, polite and clear.
10 de abril de 2023
Respuesta de Mysteryboxshop
Thank you, Ebony. It was a pleasure to have spoken with you. It's always the most difficult call to make when a mistake is made but you were very understanding and it was a pleasure to have served you. We enjoyed putting it right and making sure that all was well in the end.
Order took a little longer to arrive…
Order took a little longer to arrive but was worth it in the end
11 de abril de 2023
Respuesta de Mysteryboxshop
Thank you, for your review, Derek. Apologies for the delay on behalf of our delivery partners, they try their best but we're always happy to know that it was well received.
Excellent products and value
I was well pleased with my mystery box! Amazing and very useful products with super fast delivery. I will definitely be buying more boxes.
9 de abril de 2023
Respuesta de Mysteryboxshop
Thank you, Mary. We are delighted to learn that you liked it. We look forward to serving you again.
Amazing so helpful in resolving the…
Amazing so helpful in resolving the problem I had Thank you
4 de abril de 2023
Opinión espontánea
I was excited to receive this box
I was excited to receive this box, it came very quickly and in good condition.
There were quite a few items in the package, if I’m honest some I won’t be using, but perhaps I can re-gift? I’m going to try another box soon so that must say something!
23 de marzo de 2023
Respuesta de Mysteryboxshop
Thank you, Linda. We appreciate your continued faith in us and are grateful for your review.
I have made 4 purchases with Mystery…
I have made 4 purchases with Mystery box shop and all 4 times my friends receiving them have beem amazed.
1 de marzo de 2023
Respuesta de Mysteryboxshop
Thank you, Steve. We love getting your orders & hope to continue to delight your friends and recipients. We appreciate you taking the time to write this review.
Bought a £100.00 mystery box
Bought a £100.00 mystery box, did not think much what I was going to get, what a surprise, full of interesting items, well worth it, will definitely purchase again in the future.
23 de febrero de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you, Estella. We appreciate your review and hope to serve you again on a future occasion.
A great mystery box
A great mystery box. Pleasantly surprised by the contents. More than I expected. I'd definately recommend to others. Give it a try!
6 de marzo de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you, Andrine. It was our pleasure. We are grrateful for your recommendation & happy that you liked your Mystery Box.
Would buy again
Would buy again, very happy with the box we received.
9 de marzo de 2023
Opinión espontánea
Respuesta de Mysteryboxshop
Thank you for this. We love this review because it says it all. We are delighted that you're happy with your Mystery Box and we look forward to serving you again for the next occasion.
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