Mytaxe Opiniones 

1346
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

They have made changes to my bookings last minute. Had to remain behind whilst my family went to Birmingham alone because of their mess. They made me pay for an extra vehicle because they had initiall... Ver más

Valorada con 4 estrellas sobre 5

The taxi service was great but booking was messy and time consuming. The site is not user friendly. Several phone calls eventually seemed to work, but in the meantime my credit card was blocked, due ‘... Ver más

Valorada con 5 estrellas sobre 5

We booked drop off and pick up from Luton airport. The service and communication was great and it was much cheaper than leaving our car in a long term car park.

Valorada con 5 estrellas sobre 5

We've used Mytaxe several times on our trips to the UK. As soon as we make a reservation, the communication is timely and clear. The drivers are always prompt and courteous, reaching out with texts an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de taxis

Información proporcionada por diversas fuentes externas

We have now claimed this business and reviews we had earlier couldn't be confirmed as legitimate. We were unaware that we can also request reviews from our thousands of happy customers. About us: We pride to bring in the best deals to and from all London airport transfers quotations. Be it airport ((Heathrow, Gatwick, Stansted, Luton, Southend, Birmingham, Manchester, Bath, Bristol, etc), seaport (New Haven, Ramsgate, Weymouth, Southampton, Harwich, Dover, Plymouth, Portsmouth etc) any destination across UK, our platform has best deals from recognized service providers. Visit us to get the best deals on minicabs and private hires. Support rendered 24*7 via call, chat, and email.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

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3,8

Todas las opiniones

(1346)

89 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Booked from Kolkata unseen unknown

Right from the booking till the confirmation very user friendly. WA chat with Lyra was prompt and helpful, convinced me to go with the company. Driver communication and pick up was smooth. All in all a great experience after 14 hours of travel. Will certainly use again and recommend too.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Need a ride, use this company.

First time we used them for a ride from Southampton to LHR. Very good communication, driver was courteous and the car was clean. Only one small issue, we had paid for the ride in advance and the company we paid the money to, did not communicate this to the driver. It was resovled but the othe company that s the middleman needs to communicate better. We would use thsi service again.

21 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Diamond 💎 service transport

First of all, the driver came early. The second thing is that he kept communicating when in car park to ask about the progress in passport control. Third, as people coming back from holiday, the passport control took more than 1hour and 45 minutes and he waited for almost 2 hours. No extra cost. Thank you so much. I will be recommending people to your service.🙏🏽👍💐

16 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy to use even for a large group

I organised transfer from London St. Pancras to Brighton for a group of 18 people (trains were on strike). The quote and confirmation met the service provided. Thanks to the name, number and photo of the head driver we were able to ensure we got the right taxis. Thanks for your service.

8 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

This is the second time we have used mytaxe, both time we have had really good service. Both vehicles were ideal for what we needed. Both drivers were very courteous and helpful. We will definitely use you again.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heathrow to Liverpool and back

Heathrow to Liverpool and back

Regina, Abid and Asif were great to deal with and were very communicative. We changed drop off points with them and the team was very flexible to our needs.
Thank you!
Highly recommend!

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Easy to book. Reliable service. Driver arrived on time and was polite and friendly. Have used before and would definitely use again.

3 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Organised a taxi at short notice

Had to organise a taxi at relatively short notice from LHR to Essex, after my flight destinstation changed from LCY to LHR.
Mytaxe were very helpful in assisting me.
All communication was via whatsapp and email (I was mid flight using wifi)
The driver's details were provided.
Flight landed early. Driver came early also.
Driver was very friendly. Vehicle was spotless and spacious.
I paid a deposit online to Mytaxe (which I assume is their fee), as I paid the driver cash for the fare, which was in line to with what I would normally pay for that trip.
So Overall, very smooth and car and driver were excellent.
The "deposit" means I paid a little more than normal, but still cheaper than a black cab or Uber and I was very happy to pay.

2 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Overly responsive

I requested a quote for a taxi to an airport in August, which I received via email for the right date. I hadn't accepted the offer (nor will I now) and yet a taxi turned up at the door 20 minutes after the emailed quote. Crazy.

3 de abril de 2024
Opinión espontánea
Logotipo de Mytaxe

Respuesta de Mytaxe

Sorry, we never sent taxi for you and it's pre-booking company. We just sent the quote only. it may be different company, not our's. Kindly check that and make the review.

Valorada con 1 estrellas sobre 5

Do not use

Booked and paid through the online booking service. The taxi came as planned - however the taxi company had not been paid in advance, and I needed to pay again. So I’ve now double paid

The taxi company that came were called in the morning by someone saying they were me booking a cab, there was no automated booking with my payment. So they’ve taken my money, then called a cab for me separately and organised as pay in the cab.

AMEX will deal with the fraud, but do not use

30 de marzo de 2024
Opinión espontánea
Logotipo de Mytaxe

Respuesta de Mytaxe

Sorry for the inconvience, Can you please provide me your reference id or email id please. We will check and get back to you, if its we will resolve it.

Valorada con 5 estrellas sobre 5

Great service

Easy, flexible booking process; simple to make changes as my circumstances changed.
Good communication throughout, especially with the driver on the day of the journey.
He was prompt, professional, friendly, an excellent & careful driver; one of the most comfortable and swift journeys I’ve taken ( and this was a route I’ve taken frequently).
Would definitely use again.

21 de marzo de 2024
Opinión espontánea
Logotipo de Mytaxe

Respuesta de Mytaxe

I'm glad to hear that you had a good transfer .

Our drivers are committed to ensuring your comfort and satisfaction, and it's fantastic to know that nothing was too much trouble for them.

We'll do our best to arrange for the same driver to be available for your return journey. Consistency in service is something we strive for to make your experience even more enjoyable.

We're also pleased to hear that you found the booking process easy and the price competitive. Providing convenience and affordability to our customers is a priority for us.

Thank you for choosing MYTAXE, and we look forward to serving you again on your return trip. If you ever have any questions or need assistance with your bookings, please don't hesitate to reach out to us.

Safe travels, and see you soon!

Warm regards,

Regina
MYTAXE

Valorada con 5 estrellas sobre 5

Delivered on promises.

Very good service.

I was concerned when I read other reviews online but the service was very good.

All taxis came on time and they were very helpful.

21 de marzo de 2024
Opinión espontánea
Logotipo de Mytaxe

Respuesta de Mytaxe

I'm glad to hear that you had a good transfer .

Our drivers are committed to ensuring your comfort and satisfaction, and it's fantastic to know that nothing was too much trouble for them.

We'll do our best to arrange for the same driver to be available for your return journey. Consistency in service is something we strive for to make your experience even more enjoyable.

We're also pleased to hear that you found the booking process easy and the price competitive. Providing convenience and affordability to our customers is a priority for us.

Thank you for choosing MYTAXE, and we look forward to serving you again on your return trip. If you ever have any questions or need assistance with your bookings, please don't hesitate to reach out to us.

Safe travels, and see you soon!

Warm regards,

Regina
MYTAXE

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