Mytaxe Opiniones 

Absolute SCAM. To avoid at all cost. Booked a return from Stanstead to home for 6 with luggage and a stroller. The day before, they provided me with the driver and car details, but the car they planned had absolutely no space left when configured for 6 seats. I told them that in advance, and they said it would be ok. And guess what, the car they sent was indeed too small and they wanted me to pay extra for another car while my booking stated 6 people with luggage and a stroller... They are now refusing to refund.
Additionally, there is no customer service or management in this company. You can call anytime of the day, the manager is on lunch break at 10am or done for the day at 4pm but they still tell you to call back next day 5pm and when you do it's actually the day after in the am.... Absolute SCAM

Warning to fellow drivers:
I strongly advise all drivers to be very cautious when dealing with this company. My experience with them has been extremely disappointing and unprofessional. They asked me to complete a transfer job, promising payment afterward, but despite numerous follow-ups, I have not received any payment to date.
They keep giving excuses—saying they’ll pay “tomorrow” or “soon”—but nothing ever happens. It’s become clear they have no intention of paying me.
If you’re thinking of working with them, make sure to get full payment upfront. Do not agree to work on partial payment or promises—they simply cannot be trusted. In my opinion, they are running a scam and are taking advantage of honest drivers.
Stay away and protect yourself from fraud.

Warning warning warning this service is a scam, I booked a return journey from Manchester Airport to Liverpool a week ago was quoted a price paid up front and when i arrived at the airport they didn't pitch up, i then had to pay £100 for an airport taxi to take me to my destination.upon contacting them hours latter they apologised and said if i waited 5 minutes they would send another driver???
I then asked them to contact me and confirm the return journey before the due date, they did indeed contact me and told me that the driver they had for that journey was no longer available and i would now have to pay more money in order for them to send a car!!!!!!!
Do NOT go near this ripoff company.

Great service and reliable

This company has always treated me well, on time, reasonable rates. They have never let me down.

So many emails about bookings and confirmations and the bookings that we asked for bore no resemblance to the price that was eventually charged. We found no way to pay the whole cost on line and the local taxi that did pick us said the price he would have charged us was considerably less than that charged by Mytaxe.
Communication with Mytaxe was difficult as they never replied to emails but did respond to WhatsApp and eventually a phone call
I am glad that some people had a good experience with this company - we did not and would advice to by pass them and just call you local taxi service. It will save you money and stress

Very quick and efficient service the call handler was very good and made us feel comfortable
I would highly recommend this business

Rehan is very professional & polite. He helped the family & make journey a pleasure.

Arrived on time - drove us pretty far for a fair price. Easy to book and reliable.

Great service, comfortable vehicle and water provided for journey. Will definitely use again. Thank you

Efficient communication and arrangement. Everything went perfectly well, could pay online a deposit and the driver by card. The office person Jessy and the driver Donna, congrats !

Fantastic driver, great service

It's totally scam the worst service ever first they tell final amount is £260 after that say extra pay £34 more worst experience I have proof because they give me total fare 260 it's fraud

My experience of Mytaxe is that they are unreliable and poor communicators.

I booked the taxi 3 weeks in advance. They took our money up front then let us down on the day. In fact they lied, saying they were outside, then that they were 7 minutes away and then told us they were broken down on a motorway and unable to come. They then asked for £200 more for them to send a alternative vehicle. At my outrage, they reduced this to £85.
I said I was not prepared to pay any more money on the initially agreed fixed pre-paid price, I threatened to report them.
I have since received a full refund and an apology.
I will not be using them again. The whole experience was very stressful.

I recently booked an airport pickup with Mytaxe, relying on their assurances of punctuality and flight tracking capabilities. Unfortunately, my experience was far from satisfactory.

Despite confirming in advance that they would monitor our flight and arrive on time, the driver was 45 minutes late. This significant delay was particularly frustrating as we had been explicitly reassured that their service was reliable and that they would be there promptly upon our arrival.

To make matters worse, every time we called for an update, we were told the driver was “10 minutes away”—which was simply not true. This pattern of misinformation continued throughout our wait, making it clear that we were being lied torather than given an honest update.

When the driver finally arrived, another issue arose: they demanded payment in cash, despite our booking confirmation stating that card payment was accepted. This sudden change forced us to disturb a colleague at 10pm at night, leading to a frustrating argument over the phone before they had to use their personal card to resolve the situation.

Overall, this was a very poor service—unreliable, dishonest, and lacking in basic professionalism. I would not recommend Mytaxe to anyone looking for a stress-free and trustworthy transport provider.

Excellent service. Reminders a day prior to travel. Punctual and polite drivers. Well done!

Excellent service with clear instructions.
Flights cancelled and then delayed we were to arrive into Heathrow late with no chance of Bus or Train to home.
Used the e-mail quote service whilst sat in Polish airport and got a price and confirmation of service.
On arrival I had a text and collection instruction.
The driver and car were top class and the journey was painless.

From the booking to the drop off at the airport everything was perfectly organized and went smoothly.
I found the service in the internet and i was contacted via Whats app.I had to pay 1/3 of the price upfront. I got a booking number and got the contact of the driver. I contacted him and made sure, he will be there on time. He picked me up 5 minutes earlier, helped me with my luggage and communicated with me in a way which created a trusting atmosphere. He was very polite, the taxi was clean and he drove in a very responsible and safe way.I will book with this service again when i am in the UK.

Great service
Very reliable
Driver very Respectful

I have been using MyTaxe for years now and they are very reliable. The only problem I have with them is that they notify you very late as to who your driver is - and you cold be in the air (if flying from Oz) without knowing whether there will be someone there - there ALWAYS has been though.