MyTuxedo Opiniones 

1025
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1025)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast and easy website

Fast and easy website, with a great returns policy!

17 de febrero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Iain,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

I am repeat customer

I am repeat customer, tuxedos are true to size.
Best price for quality for tuxedos anywhere.

3 de febrero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Melaine,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Easy online shopping for quality goods

The jackets ordered were exactly as described and true to size so consequently fitted perfectly. Well made and of quality cloth. They arrived in very quickly time. Thanks

28 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Helen,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Order was as ordered and delivery was…

Order was as ordered and delivery was on time ,

24 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Douglas,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

A practical choice...

These guys have a product that is practical, the quality is exceptional, it has a practical system of measurements and was packed and delivered promptly. Very happy, thank you!

20 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning AZ,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Looks great

17 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Shane,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Easy to order and fast delivery

Easy to order and fast delivery. Items were exactly as described

16 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Greg,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 1 estrellas sobre 5

NOT DELIVERED YET

8 de enero de 2025
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Geraldine,

Thanks for taking the time to leave your review, sorry to see you have not received delivery yet.

Looking into this I can see delivery was attempted on 14th January @ 13:11 and again today @ 19:36. Both occasions nobody was home and driver has noted there was no suitable safe place to leave your order.

The order has been marked as delivered, so if this is still no the case please contact info@mytuxedo.com.au and the team will look into this for you.

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Michelle,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 2 estrellas sobre 5

Average quality

Average quality. Wouldn’t recommend.

30 de diciembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning S Marshal,

Thanks for taking the time to leave your review, sorry you feel like this.

Maybe you could email us and advise what we can do better next time?

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 4 estrellas sobre 5

One plus and one minus

Faster delivery than I expected, but the white braces ordered were delivered black, which I already have from last time.

30 de diciembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Excellent tuxedo quality

Excellent tuxedo quality. Great value for money.

23 de diciembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Ignacio,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Nice product

Nice product, delivered very quickly

9 de diciembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning DK,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Excellent Service

I bought a pair of shoes and it's too long, then i sent an email to the Customer Service and they responded really well so i got a refund. And I reorder the right size.

15 de noviembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Roderick,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Great

Great service all around

5 de noviembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Tristram,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Incredible quality

The jacket I purchased is exceptionally well made. It is true to size and feels great to wear. The speed of delivery was excellent. I have purchased from MyTuxedo many times and it is always a great experience. Thank you.

1 de noviembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Peter,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, friendly and helpful staff

31 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Darren,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Exceptional experience I had from on line sales company

Best I had from on line sales company, Emeley was great she responded to my emails and helped get my order on time, I can’t speak any highly of her and your company, great experience and I received the exact item I ordered,
Many thanks❤️❤️❤️❤️

28 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Marwan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 1 estrellas sobre 5

NEVER AGAIN

Not only are they masquerading as an Australian company, but they sent me an item through a delivery service so bad that I had to ask around my neighbourhood where it could possibly be as it wasn't delivered to me. Turned out it was dropped at a petrol station and I was supposed to know that via telepathy apparently because I certainly didn't get any advice to that effect. And it took me so long to track it down that it was too late for the event it was purchased for. NEVER AGAIN.

17 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Rebekah,

Thanks for taking the time to leave your review, we are indeed a UK company with localized website and returns warehouse to try and aid your shopping experience.

I can see on this occasion this has not been the case, which is a shame as we delivered this from Uk to AU address in 5 days, unfortunately, the communication piece was missing.

As I can see we passed your email address and contact phone number over to the delivery partner, I have now raised a case with them to better understand why they never told you it had been delivered and to where.

Apologies again for this

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

In the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Quality, quality, quality

The size guide is accurate, the fabric is great quality, the craftsmanship is great. The product arrived within the estimated timeframe. Would buy from here again.

17 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning XB,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

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