MyTuxedo Opiniones 

1025
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1025)

48 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The item was well packed

The item was well packed, and delivered in a timely manner.

16 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Jacob,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

As usual the garments are top quality

As usual the garments are top quality. I hadn't ordered anything since before the pandemic when I had ordered a number of items including a black tuxedo and a white tuxedo jacket and shirts/ties/coats/trousers etc. This order again met my expectations. The arms on the suit jacket were a little longer than expected for a 'short' size jacket but other than that all was of excellent quality. Delivery was efficient and quick and everything was packed extremely well. Happy to recommend MyTuxedo who excel in service and quality.

9 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Andrea,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Very fast delivery to Australia

Very fast delivery to Australia. Tartan tie and pocket square good quality as pictured. Perfect for the function.

8 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning David,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

It's strange

It's strange, I cannot even remember how I came to find your company. I thought it was through my ebay account, but cannot find a thing relating into this purchase. All I know is the payment went via PayPal and what seems to be less than a week my shirt arrived. In between was a constant update on the progress of the shirt, from what appeared to be production to packing and posting. A 'Kismit' experiance.

2 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning James,

Thanks for taking the time to leave your review, you would have placed the order on https://www.mytuxedo.com.au/, we are a UK based company so your order was sent from UK at that speed.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 3 estrellas sobre 5

The service and all was nice but if you…

The service and all was nice but if you are ordering from Australia you cannot track your order unless you do express shipping

1 de octubre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Amos,

Thanks for taking the time to leave your review, I am sorry your tracking did not make it to you, we are improving this going forward so the tracking gets you you on despatch.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Easy ordering process

Easy ordering process. I messed up the measurements, and was disappointed you don’t exchange but I was able to order a new suit in the right size and the return of the other one was easy enough and the refund was processed quickly.
The quality of the suit is excellent.

30 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Simon,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 4 estrellas sobre 5

The returns process was quick and easy.

I had cause to return this item, and was pleased to find the return process was done quickly and with no fuss. This is aided by mytuxedo having an Australian return address, and having cheap postage from UK to Australia in the first place. It also arrived much quicker than the 10-14 business days estimated). The jacket itself was correct size, but fitted very uncomfortably around my shoulders.

23 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Vic,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Amazing service!!

The bow tie that we received was faulty - it was missing the buckle/slider part that allows you to adjust the size, however we didn't realise that this was missing until my husband was getting dressed for our gala event in the hotel room. I also ordered two tuxedo shirts for family members - they were different colours even though they were both white. In saying that - we made it work (luckily the lady at our hotel reception had some safety pins in her bag). We have always received amazing service from My Tuxedo. I really left the review as feedback for the company and certainly did not expect any kind of refund. I really appreciate it though and will definitely be back. Thank you!

24 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Bush Babies,

Thanks for taking the time to leave your review, so sorry to see you had a faulty bow tie and by the sounds of things shirts from different runs of manufacture.

I can assure you this is not the feedback we would expect, as an apology I have now fully refunded you your whole order.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

I had a positive experience with my…

I had a positive experience with my tuxedo. The shoes I ordered were as advertised & they arrived ahead of time with tracking details provided.
Customer service was excellent & the item was well packaged. Would buy of my tuxedo again. Five stars.

24 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Stephen,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Timely service

16 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Alex,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

The vest arrived in quick time

The vest arrived in quick time. This is my second one due to the buckle on the first one disintegrating.

11 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Bruce,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

My new favourite store

Very easy to use website to measure and size yourself which is important as my order was exactly the size I put in. I am in Far North Queensland and was surprised at how quickly this got to me. The quality is really good for the price and I have already ordered again

4 de septiembre de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Keith,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 4 estrellas sobre 5

Good quality tweed

Good quality tweed - on sale.

19 de agosto de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning PB,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Items are as advertised and am happy

Items are as advertised and am happy. Recommended items

13 de agosto de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Mike,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Great Service

Great Service
Highly recomend

12 de agosto de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Steven,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Australian delighted with product and service

The order was exactly as described, and it arrived on time all the way from the UK to Australia. Thank you

23 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Garth,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Nice quality vest and tie prompt…

Nice quality vest and tie prompt delivery

31 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Fiona,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Thank you for the fantastic service ,

Thank you for the fantastic service ,
Super quick delivery and excellent quality
I will definitely buy from My Tuxedo again.

30 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Pooltech,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Good products

Good products, moderate pricing and prompt postage

29 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Bruce,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Peter,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más