MyTuxedo Opiniones 

1025
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a worry buying clothing online, but having purchased suits and sports jackets previously, I felt that the descriptions would be accurate. The trousers purchased were exactly as per advertised m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1025)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very prompt delivery to Australia and…

Very prompt delivery to Australia and great quality product

26 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Mark,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

We ordered the wrong size

We ordered the wrong size, so ordered a new jacket and easily returned the other one. The orders arrived quickly and the fit is amazing. This is the second suit we’ve purchased and will definitely use My Tuxedo in the future.

22 de julio de 2024
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Respuesta de MyTuxedo

Good morning Jody,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Fast delivery and great clothes

Fast delivery and great clothes. Definitely a good experience.

22 de julio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Simon,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 1 estrellas sobre 5

I recently ordered a tuxedo shirt with…

I recently ordered a tuxedo shirt with a wing collar, expecting it to be of good quality given the price point. However, when it was delivered, I was disappointed to find that the wing collar was crumpled and unevenly bent, with both sides not matching. Additionally, the white color of the shirt is not the elegant white I anticipated; instead, it resembles a school uniform white. I’m not satisfied with the quality, especially considering the amount I spent on this purchase.

10 de agosto de 2024
Opinión espontánea
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Respuesta de MyTuxedo

Good morning Janith,

Thanks for taking the time to leave your review, sorry to see you are not entirely happy with your shirt and your feedback and upfront honesty is appreciated.

Thank you for your return, I have now refunded you the shirt and fed back your points to our production team who ill investigate the remaining stock, previous feedback and see how we can improve on these garments going forward.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Excellent service good pricing fast…

Excellent service good pricing fast delivery.

19 de julio de 2024
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Respuesta de MyTuxedo

Good morning Mark,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Outstanding service

Prompt delivery.Garment was exactly as described. Would recommend and use again. Couldn't fault.

4 de julio de 2024
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Respuesta de MyTuxedo

Good morning Jane,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Very helpful size guide. Prompt delivery. Good fit.

2 de julio de 2024
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Respuesta de MyTuxedo

Good morning Chris,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Best products with best price

Best products with best price. Easy to review products and choose.

13 de junio de 2024
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Respuesta de MyTuxedo

Good morning Mahdi,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Good quality and size

The size is perfect and as mentioned in the size guide. An excellent choice recommend for everyone.
Many thanks

21 de junio de 2024
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Respuesta de MyTuxedo

Good morning Nermin,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

fast

fast, good quality and cost

18 de junio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning David,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Great Quality.

Great Quality.

Items arrived on time given that it's shipped from the UK. Items are as described and of good quality. I have now bought three jackets and two vest from this company and I have not been disappointed.

14 de junio de 2024
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Respuesta de MyTuxedo

Good morning Lieni,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Loved my purchases

Excellent products x 2. The quality far exceeded the price and really pleased with my purchases. Would definitely buy from this company again and have referred a family member to this sight

13 de junio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Robert,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 3 estrellas sobre 5

Expensive postage

The materials are not that good and to refund the items I paid postage for the delivery and the return, which costs me $30 for something I haven't used.

3 de junio de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Farid,

Thanks for taking the time to leave your review, I'm sorry to see you where not entirely happy with our product and return process.

We are currently looking to work with a local AU partner in the near future which will mean we can look at subsidised returns providing a free to use returns label and a small fee upon refund, but the cost would not be so high.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 4 estrellas sobre 5

Heck the measurement guide well

Easy to order, prompt delivery

17 de mayo de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Janne,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 4 estrellas sobre 5

Excellent Quality

Excellent Quality, especially for the price

9 de mayo de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Brian,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Quality item

Quality item, very fast postage.

7 de mayo de 2024
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Respuesta de MyTuxedo

Good morning John,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Product was true to size

Product was true to size. Looked good.

7 de mayo de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Freya,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Great suit

Great suit, looks good. Everything I expected and more at this price point. Excellent value.

2 de mayo de 2024
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning JAmes,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

Valorada con 5 estrellas sobre 5

Amazing suit and great quality

When it arrived it was just what I wanted for my wedding, everyone complemented the suit. And one that feels like it will last a long time.

8 de octubre de 2023
Logotipo de MyTuxedo

Respuesta de MyTuxedo

Good morning Calvin,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@mytuxedo.com.au

All the best
Dave
Customer Services, Operations & Logistics Manager

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