The Waggle monitor is absolutely a lifesaver. Reliable monitor that tracks temperature in your car, minivan or RV. It gives tremendous peace of mind. Easy to set up and install. And customer service i... Ver más
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The Waggle monitor is absolutely a lifesaver. Reliable monitor that tracks temperature in your car, minivan or RV. It gives tremendous peace of mind. Easy to set up and install. And customer service i... Ver más
La empresa ha respondido
The idea is great. The tech is absolutely horrible! The RV monitor continuously lost connection. Alerts about it losing connection would come in at all hours of the night. Waking me up. The camera? It... Ver más
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Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Ver más
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I needed something to monitor my RV in the hot Florida sun during summertime while my senior dog was inside. After asking for feedback on numerous social media sites, this one seem to be the one hig... Ver más
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Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.
1423 Broadway #1131,, 94612, California, Estados Unidos
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The idea is great. The tech is absolutely horrible! The RV monitor continuously lost connection. Alerts about it losing connection would come in at all hours of the night. Waking me up. The camera? It barely ever connected when we were out and away from the RV. When it did, the resolution was terrible and it was jumpy in response to moving it to pan around the RV. All in all, the $50 I paid to have the horrible 4G connection for BOTH devices was a waste of money. Before you try to say that maybe I was in a bad cell service area, or that my RV walls are too thick, all of our phones were absolutely perfect. The campground we stayed at was less than a quarter mile away from a cell tower. My kids watches have a 4G cell connection and they were perfect throughout the week. Inside AND outside the RV. I have Starlink in my RV. If those devices were capable of a WiFi connection, maybe then they would have had a chance. I do not recommend this product if your concern is the safety of your pets while you are away from your RV.

Respuesta de My Waggle
I would give it zero stars if I could. Probably the worst experience I’ve ever had with a cellular network camera system. I bought the pet monitor in the RV 4G mini. The pet monitor worked, but there is a huge lag in the time that you read the temperature and the time it comes into the app. The camera would not work at all so I contacted customer service and they told me they had to reconfigure the network and it would take 24 to 48 hours. Two days later, they called and said that it was ready to go, so I tried it and did what they told me to do to reset it and then it would not work.. then they said I’d pick the wrong bundle to pay for and I had to cancel that bundle and buy this other one with the RV 4G mini, which was twice as expensive by the way. So I paid $160 for the camera and the pet monitor and then $190 for the service and then I had to cancel $190 service to go pay $398 for the service. So I decided to bite the bullet and go ahead and do that and when I did, it would not let me proceed with the transaction. Force call a customer service and they told me that the website was having problems and that would be fixed between 24 and 48 hours. There’s no way I’m dealing with this any longer so it’s going back in the box and getting shipped back today. I needed this system for our RV as we were planning on a camping trip within a few days, but of course it didn’t work so I would’ve bought something else in the beginning if I had known this was gonna be such a nightmare.

Respuesta de My Waggle
Be truthful in ther advertising they advertising 199 a yr then charge for each item no where in there advertising dose it say for each item it over priced I would not refer any one to this company and it dosent work the way it advertising

Respuesta de My Waggle
The Waggle monitor is absolutely a lifesaver. Reliable monitor that tracks temperature in your car, minivan or RV. It gives tremendous peace of mind. Easy to set up and install. And customer service is first rate.

Respuesta de My Waggle
The pet monitor is a great product. The app is easy to use. The people are great to work with and if you have an issue they help you fix it. Thank You Waggle and customer support.

Respuesta de My Waggle
I love how easy their devices are to set up and give me total peace of mind when I am away from my pet. Great customer support and they love to hear user feedback!

Respuesta de My Waggle
I needed something to monitor my RV in the hot Florida sun during summertime while my senior dog was inside.
After asking for feedback on numerous social media sites, this one seem to be the one highly recommended.
Easy to set up, I get notices on my phone, as a battery backup in case of power outage, and highly affordable.

Respuesta de My Waggle
I know some people have not given this company a good rating, but this has not been my experience. In fact, we would not be without it. We've been staying in our camper, in Florida, for 6 years. While its been a ton of fun, we wouldn't be so happy without our Waggle. Charlie, our beloved Cavaton, is kept safe with our Waggle, and when we go out, we have much more fun because of the peace of mind Waggle gives us. The other day, our Waggle earned every penny we've ever spent on it. It saved Charlie's life. The power in our camper went out. We were at the beach on a 95 degree day.
We got the warning notice, rushed home. It was 100 degrees in the camper. Charlie was panting horribly.
We got the AC back on, and he was saved.
Please trust me when I tell you this product, and their outstanding customer service, is worth the little bit we spend each year for the service.
Thank you so very much to the Waggle team.

Respuesta de My Waggle
For a few years now while camping in our rv and checking on our toy poodle has been a nightmare. I ran across waggle & was nervous about purchasing and getting good usage but I did. And it’s the best purchase we’ve ever made. And while we’re not camping we us it in our office. So happy with our waggle! While we was at the beach or out eating we open the waggle app and we see our little doggy. As we spoke to him it was so cute how he came up to the camera. My little grandson loved it! I highly recommend the waggle camera. We had no issues at all no matter where we was. We was always able to check in on our dog. Means so much to us. Thanks Waggle!

Respuesta de My Waggle
I have used Waggle for the past few years, all over the country, as a frequent RV traveler. We travel with two or three dogs and it has provided a peace of mind when we leave them for short periods of time. When not traveling we leave it running in the house too. Great product will continue to use as our primary alert monitor.

Respuesta de My Waggle
I loved the hat comfort and looks i only would wear it while golfing because it was a masters limited edition one and the other day i was adjusting the size and the buckle just fell of the hat
When we started full time RV living, I was always so anxious about the pets when we would be away from the RV, even for a short amount of time. I started doing some research and found Waggle. Waggle has given me peace of mind. I can check the temperature at any time, and can receive an alert if the temperature goes over a certain degree that I have preset. I never have to worry about outages, as Waggle works through cellular connections.

Respuesta de My Waggle
Customer support is non existent. Our camera has been or for 5 days. They don't return phone calls, they dont' return e-mail, their online Scooby AI is totally worthless. They claim 24x7 support but try calling off hours and the message clearly states they are NOT 24x7. I'm still waiting for someone to fix our camera or give us a refund. No responding is unacceptable.
Shortly after leaving this review customer service did reach out to me and helped me resolve my issue with the camera. I'm still not happy with level of service or being ignored but they did finally make it right and I appreciate that.
7/30/26
Things have been better and so far working as expected.

Respuesta de My Waggle
I am so disappointed. I have had nothing but excuses the last 5 days, trying to get support. My monitor stopped working last November, but my motorhome had been in storage until last Thursday, so I didn't realise it. After innumerable calls, chats and emails over the last 5 days, I have yet to speak to a live person. I have done everything they advise on their website, uninstalled and reinstalled the app multiple times on my phone to no avail. Reset the monitor many times and even saved their number to my contacts so I wouldn't accidentally miss their call. (I had already done that and have not missed a single call. (unlike what they claim). We are on vacation in our motorhome, and I cringe at having to leave my dogs unprotected. I can't understand why they make excuses rather than utilise that time and those resources to solve my problem, rather than avoiding it. My warranty expires next month, and I have a feeling I won't hear from them before it does.
UPDATE: 7/16/26 - Scott Hunt with Waggle contacted me at 10am this morning and walked me thru a firmware update. He said it could take up to 3hrs to connect, he would be watching it, and would call me back at that time. It did not connect and he actually called back at 12:15 stating they would replace my monitor and extend my subscription for 5 months. I appreciate his support and getting resolution for my issue. I'm hopeful Waggle has recognized their customer service issues, and are taking steps to correct it. Thank you to Scott Hunt for addressing and resolving my issues.

Respuesta de My Waggle
UPDATED Review: Although the automatic 2 year renewal for $299 initially was processed for a deleted app as having not been cancelled before the deadline, Waggle did respond swiftly to my review and helpfully sorted out the problem. Much appreciated!

Respuesta de My Waggle
Nobody answers the customer support line or calls back when you leave a voicemail. The plan pricing is confusing and doesn't tell you the difference between the plans. I'm really wishing I could return this product at this point as I haven't even been able to set it up yet.
Update July 13 - still can't use my waggle. Did all of their troubleshooting steps. Still nobody answers the support line when I call. Wishing I could get all my money back. I purchased a $250 plan plus the cost of the device and I can't use any of it. What a complete waste of money. This thing is going in the garbage along with my $350+
Update July 22:
They refuse to send me a refund for the device or a replacement.

Respuesta de My Waggle
I bought this device for peace of mind, but it has caused nothing but stress. The monitor sits in the exact same spot inside my home every single day. Despite this, like clockwork every two weeks, the cellular connection completely drops out. The only way to fix it is to physically press the manual reset button on the back.
Think about how fundamentally flawed this is: if you are away from home, you cannot press a physical button. If it drops its connection while you are out, your pets are left completely unprotected with zero alerts. Waggle charges an incredibly expensive cellular subscription fee, but the service is garbage. For comparison, everything connected to my AT&T Fiber Wi-Fi runs flawlessly. Waggle's network is the sole failure.
Deceptive Pricing & Cheap Hardware
Waggle’s pricing strategy feels like a total bait-and-switch. I paid top dollar for this product, only to watch them slash the price significantly just a few weeks later. Between the overpriced initial purchase, the expensive subscription fees, and the immediate price drop, I feel completely hoodwinked. To top it off, the power cord for my WaggleCam Pro already failed and needs to be replaced.
Bottom Line: Do not trust your pets' lives or your hard-earned money to Waggle. Buy a brand that actually prioritizes hardware reliability and fair pricing.

Respuesta de My Waggle
This is an absolute terrible service. Its constantly not working, which defeats the purpose of having it.

Respuesta de My Waggle
Ordered the pet monitor for the dog’s kennel. It wasn’t receiving service in the kennel and I wrote an email to customer service support, expecting to get an email back in a day or two. Within two hours I received a phone call! The gentleman, Scott Hunt, was more than helpful. Ended up sending out a new monitor right away that worked perfectly in the kennel.
The subscription is a bit pricey but it’s money well spent for peace of mind. I would highly recommend. This is probably the best customer service I have ever encountered. Shout out to Scott. That man deserves a raise!

Respuesta de My Waggle
Just got my Waggle "package deal" and regret it.
It seems like a good product, but each item (temperature sensor, camera, mini cam) requires a separate subscription.....WAY TO EXPENSIVE!

Respuesta de My Waggle
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