Nakedwardrobe Opiniones 190

I am sick and tired of online clothing companies selling people one thing and delivering another. This review is not only for their garbage clothes they give you, but their HORRENDOUS customer service.

This has got to be the worst online clothing site possible. Their clothes LITERALLY are different than the pictures. I have been ordering from this website over and over again hoping they would get it right only because the clothes are so cheap and look adorable on the models. I am the same size as the models and the clothes come either 4 inches shorter to the point where the dresses are crop tops and the lining and stitching on the seams are coming out.

They do not care about customer service whatsoever and will not try to work with you at all. DO NOT BUY CLOTHES FROM HERE. The only reason they're sitll around is by giving celebrities free clothes and somehow getting them to wear it. You will be so disappointed with the things you buy from here.

Okay, I don't post statuses often, but today I have just had it with terrible customer service from these online websites. You think ordering online is going to be easier because you won't have to deal with all the nuisances of going to a physical store; you point, click and you're done. But ordering online from these horribly run online-only stores is even more frustrating! This Friday will be my first time in California, so this past Friday I decided that I needed a new outfit for the festive occasion. Well, anyone who knows me knows that one new outfit quickly turned into several new outfits; I was on an ordering rampage. I got to the end and was so excited about my new purchases that I didn't think about the fact that I was not ordering from the ever so trusty Amazon.com with the magical service of Prime shipping, but a normal site with regular shipping. Immediately after I placed my order I realized that I probably should have sent my package to the hotel in California. I figured this would be the most logical fix because their warehouse, which is only open Monday through Friday, is in California. So, I call to speak to customer service and the voice recording prompted me to send an email and someone would reply sometime in a 48 hour window, Monday through Friday. I send the email, or two, and wait patiently all weekend to hear back. When they finally respond, mid-day, they responded to me using the wrong name and use a copied and pasted generic answer from their FAQ page. Like really, I waited all weekend for THAT? I obviously replied back frantically hoping that they would respond before my package was processed for shipping. I even took extreme measures by leaving comments on Facebook and Instagram asking for a representative to reach out to me or if there was any way to speak to someone in person and make this minor change to my order. Their response, you ask? They deleted the picture that I commented on! But get this, not only did they delete that picture, they added a new one! This is where I lost it. So like any women would, I threw up a passive aggressive comment that went a little something like this: So, you can delete my post, your picture and add a new picture, but I can't get a decent response from customer service? Then another lady chimes in and says the same and threatens to report them to BBB. I agreed and guess what their response was; go on, just guess...okay fine, I'll tell you! They BLOCKED me!
Moral of the story, Naked Wardrobe clothing company is the least professional online business I have come across. Today they will be reported to the BBB by two paying customers that only wanted to speak to someone regarding their order. Your loss Naked Wardrobe, your loss.

My first experience with this company was horrible. And it is definitely the last time I ever order from them. I didn't get a tracking number. When I emailed them regarding this issue. They sent an automatic reply. Took about 2wks before I got a reply from them. And that only happened bc I was mean and said I would go all over IG making sure ppl know how sh***y their customer service is 😂 .. After I sent that email I went to their IG to simply ask other girls how long it took for them to receive their purchase. They responded with 3-4 days. It had been 2 wks by this point. So when I went and responded back to these girls, more girls started to chime in on the convo and complain about how it's unprofessional of them to not reply. When that was said, they blocked me LOL! I think it's funny. But bc of how irritating it was dealing with them and not getting my package until almost 4 wks later. I will Never buy from them again. Terrible customer service. Not worth the money either.

I ordered a bodysuit that I had seen Khloe Kardashian wearing. The size was accurate to what the website suggested and it fit/looked great! Unfortunately after the first time of wearing the bodysuit the material started to majorly pill. (Pilling occurs when groups of fibers break, tangle, and mat together, making the texture of the fabric rough.) Anyways after wasting $40 on this product I was only able to get 2 uses out of it before becoming unwearable. I dont think I would shop on that site again unless it was something spectacular.

The bodysuit material was made of: 96% Viscose, 4% Spandex
I would recommend avoiding that specific combo if you still decide to shop on their site. Last I checked, many of their products are made from that same material.

I've been a @Nakedwardrobe customer for over a year now. Mid summer I ordered a dress and the material was a little too tight, that was my first time having an issue. So I decided to do a return for an exchange. I guess the way nakedwardrobe does it, is you have to purchase your next exchange item and then they will issue a refund once the first item arrives into their hands. Supposedly it takes about 8 to 10 business days for them to issue a refund. Well they received the dress. Well I got robbed. I got scammed into purchasing both items but I didn't receive my money back for the dress I had returned. It's now October and my issue was from August. 8-10 business days???? Really. We've exchanged multiple emails and they keep telling me my money will be back in my account within 8-10 business days.

I highly advise buyers to really look into what they are buying. Don't bother doing exchanges. I've read past reviews on NakedWardrobe customers and a lot of people have had issues on not getting their money back on their returns.

Fantastisk hurtig levering. Dog er kundeservice dårlig og varen jeg bestilte var overhovedet ikke samme farve som på hjemmesiden, langt fra.. Varen bliver sendt retur, og vil nok ikke handle der igen.. Fragten er iøvrigt utrolig dyr... 112 kr..