Just after we headed into February of this year, I noticed I had a serious problem with the new pool I bought from Namco. The liner had separated at the base, causing a loss of all the water in the p... Ver más
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Consulta las opiniones de los clientes
I purchased a waterways filter and the same thing happened as last time the hard pipe provided by the manufacturer is bigger than the adapter going into the filter head and shots water out no matter h... Ver más
We had the pleasure to meet Andrew Fortin when we visited the Salem NH store. He was very friendly, knowledgeable and extremely helpful! He took the time (and patience) to answer all of our questions... Ver más
I needed a replacement pool, and put out a Facebook post in the Nashua Reaidents page for any recommendations. Andrew Fortin at Namco Pools was recommended and he reached out to me immediately. He wal... Ver más
Información sobre la empresa
Escrito por la empresa
Namco Pools is the largest retailer of above ground swimming pools, hot tubs, and patio furniture in the Northeast. Our pool experts specialize in providing professional guidance with the largest selection, availability, priority delivery, and the lowest prices with financing available. Namco’s mission is to bring the best pool, hot tub, and patio ownership experience to families and share our passion for outdoor living products and services. We hope to make a difference within our communities and give our customers an experience that exceeds expectations.
Información de contacto
30 Waterchase Dr, 06067, Rocky Hill, CT, Estados Unidos
- 866-762-3094
- namcopool.com
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Respuesta de Namco Pools
Great price on pool covers
Great price on pool covers. Searched other suppliers and they are way more expensive than Namco... Thank you!!

Respuesta de Namco Pools
Not an easy website to use and being…
Not an easy website to use and being unable to order curbside for all items makes it difficult for the customer

Respuesta de Namco Pools
Site was very slow taking in…
Site was very slow taking in information, took forever for each step to process .

Respuesta de Namco Pools
Have the equipment
Have the equipment, just need to track it from the warehouse to the my home. Other than that, the location of the equipment needed was fine and the selection was good too. I recommend PayPal as a choice for payment.

Respuesta de Namco Pools
I ordered this on August 6th
I ordered this on August 6th. Heard nothing, called to inquire and was told it's not available yet. It took till August 27 to get a response. Why wasn't I told earlier that this was not available at this time? It is pool closing time.
VERY UNHAPPY

Respuesta de Namco Pools
I never received my item
I never received my item, and I reached out to customer service and never heard anything back. I will never be using this company again. I don't even care about the item anymore as I have ordered and received what I needed from another company, but a refund would be nice!

Respuesta de Namco Pools
I really like your new Enfield CT…
I really like your new Enfield CT location. It is exceptionally clean and the staff are a big help!

Respuesta de Namco Pools
Quick
The item I ordered is already on the way. Very quick delivery and easy to order online.

Respuesta de Namco Pools
Easy to navigate and go to related…
Easy to navigate and go to related items I was interested.

Respuesta de Namco Pools
Disappointment.
I never received the pool steps that I ordered and paid for. Someone took it upon themselves to send different pool stairs that are not even on the companies website for sale. Last I was told is that they didn’t have them and could offer a refund? It’s been over a month and I still haven’t received a refund. The company is very hard to get ahold of and customer service doesn’t respond in a timely manner. I was very disappointed with the service or lack there of in this case. As a business owner myself, very poor customer service. You don’t just send someone something they didn’t order and think that’s ok. It’s not.

Respuesta de Namco Pools
i would rather have gone into store to…
i would rather have gone into store to look around

Respuesta de Namco Pools
Very happy with product and how quickly…
Very happy with product and how quickly they get delivered. Thank you!!!!

Respuesta de Namco Pools
This winter cover looks amazing
This winter cover looks amazing. I like the engineering/common sense that has gone into it. I was surprised that the shipping was as high as it is. Most places offer free shipping now days for bigger, more expensive items and this cover is already quit a bit more cash than your competitors.

Respuesta de Namco Pools
THE WORST EXPERIENCE EVER
The worst experience ever, very, very irresponsible and the contractor very unprofessional. Ordered the pool in March, supposed to be install at end of June, they installed two moths after the day said. They left a mess in my backyard and the said to me in person they will be clean up everything.when The contractor dug my yard I thought next day was going to start building the pool, but he appears a moth later and I pay for install the fence of the pool too, this is the day I still don’t hear anything about it. Very bad experience not recomendé NAMCO POOL at all 👎👎👎
Perfect they contacted me as I bought 2…
Perfect they contacted me as I bought 2 of the same items one for me and one for my dad, but they contacted me to find out if I ordered 2 and they came very quickly. Thank you

Respuesta de Namco Pools
18x55 pool purchase
Price was high. Received wrong liner. Had to wait for the right one to come in.
Had to look for a pool guy to pool together and get an Electrican. Didn't have to do this for the last 2 pool I got from Namco. People don't to care about the customers anymore. .Make the sale. See Ya. I do have to say, that the lady
on phone for customer problem did a great job at getting the liner here fast. She was pleasant person to speak too.

Respuesta de Namco Pools
New Proline Pump
I bought a proline pump online, from Namco.It was easy to find what I wanted and I had it in two days. It was slightly different from my old proline but, a couple of simple plumbing mods, and I was up and running.

Respuesta de Namco Pools
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