National Holidays Opiniones 12.786

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So easy to book holiday online when you've searched the options on several great places across Britain and Europe. Stress free travel without driving. Plenty of beautiful scenery while on the coac... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Trip down was as good as could be expected, bearing in mind the destination was London. Friendly competent drivers. Great show. Would not recommend The Ibis, Stratford. Poor breakfast - only egg... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They cancelled my holiday again so I requested my £200,deposit back told it coukd be up to 14 days a joke. Last time they moved our pick ip point 15 us miles aeay. Never book again with this company.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones

Sobre National Holidays

Escrito por la empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito por la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

13 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 4 estrellas sobre 5

very good service

22 de abril de 2026
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Respuesta de National Holidays

Hi Mr Khan

Thank you for your review. We're pleased to know that our team's service was good.

Kind Regards

Customer Contact Team

Valorada con 5 estrellas sobre 5

The service was great

The service was great, she took time to listen to all my questions & made me feel at ease, great customer service

23 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that you felt at ease and that our service met your needs. It's great to know our team member listened to your questions. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Brilliant value for money!!

Pick up was on time. The driver was great, very friendly. Hotel was pretty decent. Nice and relaxed weekend.

11 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that your pickup was on time and your driver was friendly! We're also glad you enjoyed the hotel and had a relaxing weekend. Thanks for your feedback!

Valorada con 4 estrellas sobre 5

Mystery Tour Shenanagins

The company I travelled with. The cost and the pick ups well organised.
The hotel was run down as expected, which is a great shame as it is a magnificent building with a fabulous view from the dining room. The staff were all very friendly and helpful.
The beds were the most uncomfortable I have experienced in many years.

11 de abril de 2026
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Respuesta de National Holidays

We appreciate your feedback. We're glad the pick-ups were well-organized. We acknowledge your comments about the hotel and the uncomfortable beds. We'll share your feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Sent email regarding mystery tour I did…

Sent email regarding mystery tour I did on 11 th April was told someone would contact me within 3 days no heard a thing

22 de abril de 2026
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Respuesta de National Holidays

Thank you for contacting us.

We note that you have emailed our enquiries team rather than submitting a complaint. Enquiries are responded to withing 3 days complaints must be submitted through the complaints portal at which point you will receive a complaint ID and advice regarding the process including the 14 working day time frame for a response.

As a gesture of goodwill we have logged the complaint for you. You are currently on day 6 of your 14 working day complaint process.

Thank you.

Valorada con 3 estrellas sobre 5

2nd day was cut short and only had 2…

2nd day was cut short and only had 2 hours in York. I've been on a mystery trip to Scarborough and York before but not had this little amount of time on the 2nd day.

22 de abril de 2026
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Respuesta de National Holidays

We appreciate your feedback and are sorry the York visit was shorter than expected. We will review the itinerary to improve the experience on future trips.

Valorada con 4 estrellas sobre 5

The mystery trip itself was value for…

The mystery trip itself was value for money. However, the 2nd day we only got 2 n half hours in York which was ridiculous. Have done this trip many times before we have never had this short amount of time in York

22 de abril de 2026
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Respuesta de National Holidays

We appreciate your feedback. We're glad you found the mystery trip good value. We're sorry the York visit was shorter than your previous experiences and will look into this.

Valorada con 5 estrellas sobre 5

Polite and helpful.

21 de abril de 2026
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Respuesta de National Holidays

Hi Arleen

Thank you for your review. It's great to know that you found our staff polite and helpful.

Kind Regards

Customer Contact Team

Valorada con 5 estrellas sobre 5

Having a very good driver who made our…

Having a very good driver who made our holiday enjoyable could not praise him enough

13 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that our driver made your holiday so enjoyable! We appreciate you sharing your positive experience with us.

Valorada con 5 estrellas sobre 5

The driver was very pleasant and…

The driver was very pleasant and helpful the trip excursion where enjoyable and the hotel was a pleasant stay and hotel staff very helpful

13 de abril de 2026
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Respuesta de National Holidays

We're happy you found the driver pleasant and helpful, and that you enjoyed the trip and hotel. We appreciate your positive feedback about the hotel staff.

Valorada con 5 estrellas sobre 5

Excellent

Excellent service and easy to book

12 de abril de 2026
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Respuesta de National Holidays

We're glad you found our service excellent and booking easy. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

We had a good holiday

We had a good holiday. The ferry crossing was smooth. The week in Ireland was lovely, we saw some lovely places. The hotel was clean and the meals were very nice.

5 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that you had a good holiday! It's great to know that you enjoyed the ferry crossing, your time in Ireland, and the hotel. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Lovely experience

Lovely helpful driver, lovely hotel lovely break altogether

8 de abril de 2026
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Respuesta de National Holidays

We're happy you enjoyed your lovely break and found our driver helpful. Thank you for sharing your positive experience with us!

Valorada con 5 estrellas sobre 5

Happy

It was really easy to be connected and the person was friendly and very helpful i would recommend them now and will give another one after the weekend holiday is over so far so good

17 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that connecting with us was easy and helpful! Thank you for your positive feedback, and we look forward to your next update after the holiday weekend.

Valorada con 5 estrellas sobre 5

I booked to do the Coronation tour

I booked to do the Coronation tour. My booking was dealt with very professionally and also organised specific seating at the front of the coach, which was an asset for a small cost in price.

17 de abril de 2026
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Respuesta de National Holidays

We're glad you enjoyed your Coronation tour experience! It's great to hear that our booking process was professional and that the specific seating arrangement enhanced your tour. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

We had a lovely weekend on the canal…

We had a lovely weekend on the canal boat and the train the following day. I would do the same weekend again.

8 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that you had a lovely weekend on the canal boat and train! Thank you for your positive feedback; we appreciate you sharing your experience.

Valorada con 5 estrellas sobre 5

I was able to book by phone with a very…

I was able to book by phone with a very friendly and helpful person,most companies refer you to the websites.

15 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that you had a positive booking experience and that our team member was so helpful! Thank you for sharing your kind words with us.

Valorada con 5 estrellas sobre 5

Very knowledgeable agent

Very knowledgeable agent, knew what we needed to know, and booked what we asked for

15 de abril de 2026
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Respuesta de National Holidays

We're happy to hear that our agent's knowledge and service met your needs and expectations. Thank you for sharing your positive experience with us!

Valorada con 5 estrellas sobre 5

Was my first time out with National…

Was my first time out with National Holidays and had a lovely time in the Isle of Wight. Good value holiday, nice hotel, good driver, and easy enough booking process. Would do it all again!

27 de febrero de 2026
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Respuesta de National Holidays

We're happy to hear that you had a lovely first trip to the Isle of Wight with us! It's great to know you found the holiday good value and the booking process easy. We appreciate your feedback!

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