National Holidays Opiniones 12.795

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver más

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Valorada con 3 estrellas sobre 5

Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My call was answered quickly and the lady I spoke with was very helpful. She was efficient, very polite and knowledgeable about the holiday. As there are several friends travelling together there wer... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones

Sobre National Holidays

Escrito por la empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito por la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

13 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

The holiday was great in general

The holiday was great in general

Staying at the Grand Hotel waa a nice experience.

However the check in was very slow.
Being a non meat eater.
The breakfast had plenty of choice.
The dinner not really.
The only other criticism is when we arrived in scarborough the going home pickup time went from 3pm to 1.30 without any valid reason.
Think it is important to stick to what you expect.
As I say. Was an enjoyable weekend and I would definitely book again.

Regards

7 de marzo de 2026
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Respuesta de National Holidays

We're glad you enjoyed your stay overall. We appreciate your comments regarding the slow check-in and limited dinner options for non-meat eaters. We'll look into the pickup time change. Thank you for your feedback, and we hope to welcome you back.

Valorada con 5 estrellas sobre 5

Great coach

Great coach, friendly driver and clean hotel with good food, whats not to like!

7 de marzo de 2026
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Respuesta de National Holidays

We're glad you had a great experience with the coach, friendly driver, and clean hotel with good food. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Great experience…

Great experience… the coach driver was so helpful and nothing was too much trouble. The show was fabulous and going with national holidays took the stress out of getting to and from the arena. We would definitely recommend this trip and would do it all again !

19 de marzo de 2026
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Respuesta de National Holidays

We're glad you enjoyed your experience. It's great to hear that our coach driver was so helpful and that the trip made getting to and from the arena stress-free. Thank you for recommending our trip!

Valorada con 3 estrellas sobre 5

The overall holiday was great

The overall holiday was great. Food, trips etc too. It was let down by very poor service on the return trip which has left a bad feeling over riding all the that we had just experienced.

13 de marzo de 2026
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Respuesta de National Holidays

We appreciate you sharing your experience. We're glad you enjoyed the holiday's aspects, but we regret that the return trip's service negatively impacted your overall impression.

Valorada con 2 estrellas sobre 5

Long journey to Scarborough

Due to the route that was taken it took 3 hours and 40 minutes to get from Blackburn to Rochdale to then pick up 1 person, that was a 45 minute, 20 mile journey.
The company should have had a feeder coach that picked everyone up from the Manchester area and met at Birch services to then carry on the journey.
It took 7 hours to get from Blackburn to Scarborough, absolutely crazy.

19 de marzo de 2026
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Respuesta de National Holidays

We appreciate you sharing your experience. We regret the journey from Blackburn to Scarborough took much longer than expected due to the route.

Valorada con 4 estrellas sobre 5

Helpful assistant

Helpful assistant efficient and told me all I need to know.

23 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that our assistant was helpful and efficient! We appreciate your feedback and are glad you found the information useful.

Valorada con 5 estrellas sobre 5

First time booking

Had a problem booking online wouldnt let me go any further to payment.
So i decided to book over the phone, and got it booked easily no problem at all, this is the first time i will be going with National holidays so dont know what to expect.

22 de marzo de 2026
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Respuesta de National Holidays

We appreciate you bringing the booking issue to our attention. We're happy you were able to book over the phone without any problems. We hope you enjoy your first holiday with us!

Valorada con 4 estrellas sobre 5

Scarborough Grand needs work

Enjoyed Scarborough and the Grand Was surpri no routine was ok. We didn't have any problems but a lot of others did. Bit of a warren easy to get lost and definitely needs a lot of work. No room service or even towel toilet roll top ups as we didn't stay 4 nights. Frightening lifts

14 de marzo de 2026
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Respuesta de National Holidays

We appreciate you taking the time to share your experience. We're glad you enjoyed Scarborough. We regret to hear about the issues you and other guests experienced, such as the lifts and lack of service. We'll address these concerns.

Valorada con 5 estrellas sobre 5

Everything was great

Everything was great. The coach was on time and the drivers friendly and cheerful, journey great and overall a lovely time was had .

7 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that you had a lovely time! It's great to know that you appreciated the on-time coach, friendly drivers, and great journey. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Warm welcome

The ease of our pickup place and warm welcome from the driver.
The whole experience was good.

8 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that our convenient pickup and friendly driver made your experience a good one. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Highly recommend

The journey was smooth and relaxing, communication great from booking to final drop off.
Driver was an absolute credit to the company, well done Reece.

19 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that your journey was smooth and relaxing and that you found the communication great. We appreciate your kind words about the driver. Thanks for your positive feedback.

Valorada con 5 estrellas sobre 5

Use this company again

Driver was great hotel was beautiful room lovely food bad

19 de marzo de 2026
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Respuesta de National Holidays

We're happy you appreciated the driver and hotel. We regret that the food was not to your satisfaction, and we'll look into it.

Valorada con 5 estrellas sobre 5

Book by telephone

It was a shambles on line as kept saying I had an account and password. Rang and booked on line with a very friendly efficient lady called Sadie, and booking was speedy and easy

18 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that you found the booking process speedy and easy with our team. We appreciate you letting us know about the online issues you encountered.

Kind Regards

Customer Contact Team

Valorada con 5 estrellas sobre 5

VERY EASY TO BOOK

17 de marzo de 2026
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Respuesta de National Holidays

Hi David

Thank you for your positive review. It's great to know that you found the booking process easy to use.

Kind Regards

Customer Contact Team

Valorada con 4 estrellas sobre 5

Problems on on-line booking but phone…

Problems on on-line booking but phone call resolved the issue. All good

14 de marzo de 2026
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Respuesta de National Holidays

We're happy to hear that our team resolved the online booking issue! Thank you for your feedback and for your patience.

Valorada con 5 estrellas sobre 5

Value for money

For the money nice little get away.

14 de marzo de 2026
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Respuesta de National Holidays

We're glad you found our getaway to be a nice experience and a good value. Thanks for your positive feedback; it means a lot to us.

Valorada con 4 estrellas sobre 5

Pleasant and helpful

13 de marzo de 2026
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Respuesta de National Holidays

Hi Heather

Thank you for your review, it's great to know that you found our staff pleasant and helpful.

Kind Regards

Customer Contact Team

Valorada con 1 estrellas sobre 5

Never again

When I booked it was not made clear that the trip would depart in the early hours of the morning and pick up in numerous places. We could not get to the revised departure point by the early hours time required so had to book a train. Will never book with this company again.

1 de marzo de 2026
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Respuesta de National Holidays

We appreciate you bringing this to our attention. We're sorry the early departure and multiple stops weren't clear during booking, causing you to miss the trip.

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